Resorts in EL Nido

"The hotel looks nice from the outside, but everything inside felt dirty and poorly maintained. Initially, we were put in a room overlooking vents and a noisy street, even though we had specifically requested a quiet room when booking. The hotel was accommodating and moved us to a different room. However, I have to say, the soundproofing is poor; you can hear everything happening outside very clearly. Especially the motorcycles going by and the rooster crowing in the mornings! The cleaning was terrible – everything was dusty and grimy. And they'll only clean your room if you remember to hang the 'make up room' sign on the door. Breakfast was a letdown; the selection was very limited. The cheese was awful and clearly the cheapest kind. There was no cold cuts or ham. Breakfasts here felt more like lunch or dinner. You're better off going to local cafes for breakfast. On the positive side, the location is good, and the pool area is beautiful with a fantastic view. This hotel might be suitable for a short stay, but definitely keep the aforementioned issues in mind."

"I'm not picky and we travel a lot, so I have plenty to compare with. But here, I was shocked by the sheer number of negatives all in one hotel. We stayed in two different room categories (including a suite). For its price range, this hotel was a huge disappointment (this is our third hotel on Palawan, all located near beaches, and the prices were more or less the same). Inside, even on the bed, there were tiny ants crawling around. Breakfast isn't included, and the rooms aren't cleaned. Once, throughout our entire vacation, I asked them to clean the room and change the bedding. They came by evening, but they just took the towels and didn't replace them, saying everything was being washed 🙃. After showering, I had to dry myself with a dirty t-shirt because nothing in the room dries properly. The Wi-Fi constantly cut out, and for the last few days, it didn't work at all. Overall, it was a complete misunderstanding; the only saving grace was the ocean view from the room! There was mold on the walls, I even saw spots on the mattress. The extractor fan in the shower didn't work at all, the toilet seat was loose, and there was hardly any water pressure in the sink and shower, just a tiny trickle (I assume for economy — even in the suite) – I've attached photos (notice how the faucet is installed). On the last day, the air conditioning even started leaking. There's no safe, and the door lock sometimes fell out with the key, and I had to reinsert it into the hole. If you want a somewhat comfortable stay, only book the suite; the price difference isn't that much. The TV is in the photos, but it's not actually there, though we didn't need it anyway."

"* Upon arrival, the air conditioning unit in our villa was not properly maintained. The filter was extremely dirty and clogged, causing excessive noise and poor performance. We had to clean it ourselves in order to use it. * There is little to no mobile signal in the area, and the WiFi connection has been unreliable due to ongoing maintenance, making it very difficult to stay connected. * There has been significant noise disturbance from construction work directly behind our villa, including the use of loud power tools throughout most of the day over several days. * We were only informed about a wedding taking place upon check-in. As a result, we were unable to use the sunbeds located outside our villa and had to relocate further away. Also due to the wedding taking place, the hotel had to make many soundchecks during the day before, playing very loud music which made it hard to relax on the beach. The wedding guests (80+ people) were allowed to use the villa next to us, as their designated toilet, which caused a lot of back and forth from the weddings guests right by our villa. This made it difficult to relax. * Additionally, we find that the restaurant prices are quite high compared to the quality of the food. For example, breakfast at 800 PHP did not meet basic expectations, as even simple items such as cheese and ham for bread were missing. I’m also sorry to say that the chicken adobo is tasteless, and on the menu it says the menu has been created by a Michelin chef. My mango daquiri tasted only of alcohol, so I had to ask for one with less alcohol. As a certified bartender, that is unacceptable. Even the French fries were not done properly as they needed more time in the oven (I think that’s what they used to make them at least, I would prefer if they were fried in oil though). However, very good mango shakes. * We would also like to mention that the access roads leading to the property are in very poor condition. The roads consist mainly of uneven gravel and are full of deep potholes, which make driving quite difficult and uncomfortable. In some areas, it is only possible to drive at around 10 km/h due to the condition of the road. We believe that the roads would greatly benefit from proper maintenance or being paved with cement, as this would significantly improve accessibility and the overall guest experience. We understand that some of these issues may be temporary or unforeseen, but taken together they have had a significant impact on our stay. However I would really like to highlight Hazel from the reception at the Nacpan Beach Villas. She was really sweet and thorough when we had any questions and went the extra mile for us. She deserves a raise. Please let her know we were really happy with her and really appreciated her."

"This hotel is situated slightly back from the beach bars which are only a few minutes stroll away. Its on a busy road and traffic noise can be heard from the apartments that face the road, ear plugs are provided both traffic did die down late evening.  The rooms are spacious and clean with air-conditioning, they do not have an elevator but bags were taken up by the porters who gave a great service. The staff are very helpful and polite, go that extra step to help you, they have a nice bar and good seating area with some seating along side the swimming pool. Break fast was good with plenty of choice with Ann egg station to where you could order your desired omelet. Wifi was also qood with plenty of plugs down stairs in the lounge. The beds were comfy but made a clattering noise when changing sleeping position, its only my opinion but to me the pillows were too large, would preferred slimmer pillows. I would recommend this hotel if your going to stay in El Nido, great location not near any boom boom bars the are alive till the early morning, what our stay at this hotel special was the staff that made our stay most welcome and all being on first name terms."

"we had an amazing stay, the rooms were clean. The staff was very friendly and helpful. We requested blind menu dinners which the hotel offers and the food was amazing 😅, its a must if you want to explore Philippines cuisine.The hotel has a really good view and its close to the zipline and vanilla beach.We planned to stay here for 3 days but we extended for a week because of the service and food. I highly recommend if you want to spend a nice chilled holiday.😅 also they offer free transport to Macdonald. Will definitely comegain"

"Staff was amazing, friendly and caring! And this hotel felt more like a resort. All the amenities were wonderful. Loved the cat living in the lobby. He made our day! More shuttles to and from the beach and El Nido town are needed. We struggled getting our own transportation from the hotel."

"I think I’ve stayed at about 15–20 different accommodations and spots on Palawan so far. As soon as I walked into this place, I immediately had the feeling that it was something special. And I was right. It’s simply amazing and I highly recommend it if you’re looking for peace and quiet and just a beautiful, paradise-like spot. Dean and his crew are just wow. Best regards from a German. Jan"

"We stayed here for 8 nights and had an amazing experience starting from my first emails with the resort before our arrival until our last day. The entire team delivered truly excellent service and the small but beautiful resort felt very intimate and super friendly. They even made us a personalised present and decorated our room beautifully for our anniversary. The resort is well looked after, peaceful and has a great sunset view with happy hour ;) Special thanks to Diana, Kay, Jessel and Jeya for being the friendly faces greeting and welcoming us every day!"

"We were delighted with the hotel—small, clean, and surrounded by greenery. The staff was incredibly kind and helpful. It's located near Nacpan Beach. We arrived and rented a motorbike right there. The breakfasts were delicious and filling, the mattress was comfortable, and the room had everything we needed. We can highly recommend this hotel. The owner was also very kind and responsive; he drove us to the bus station for 1,000 pesos."

"This hotel and its staff deserve a 10+ rating for excellence, staff very attentive customer care driven and friendly. Elmer and Cris stood out as exceptional. The hotel and grounds were clean beautiful and had extra amenities that made our stay relaxed and comfortable. The location is a 2 minute walk to Lio beach and all the restaurants along the beach. Elmer the van driver drove us to the beach area and recommended a good restaurant. The hotel will also transfer you to the airport which is very close. I would recommend Peace Loo over any other hotel in El Nido and will definitely return on future travels. The best of the best!"