3-Star Hotels in Reims

If you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.

It feels good. Good location and convenient transportation! The environment is also good.

Absolutely awful hotel: not recommended. Housed in an oppressive, huge, old military barracks building. The entrance is in the courtyard, which is also surrounded by sterile, glassy, abandoned-looking new buildings. The rooms are really tiny and musty, the hotel corridors look like hospital corridors. We were horrified at breakfast on Wednesday July 20: I had gone downstairs for breakfast before my husband and had put some cheese, bread and juice and jam on our table for both of us. My husband arrived shortly after me. When we wanted to eat breakfast comfortably, the receptionist came to our table and disturbed us while we were eating and told us very unkindly that my husband was now no longer allowed to sit or eat because he was a few minutes late. One felt like in a kindergarten or at a military roll call. We were really stunned and shocked! Avoid this hotel. The only positive point: the blonde somewhat chubby receptionist, who had welcomed us very friendly and gave us valuable excursion tips.

Downtown location

The hotel is very good in the old town and is easy to find . The spa does not appear to be the hotel but is located in the same house and at 14:00 so we could not use it. Reception so friendly professional fast. We haven't used breakfast because you can immediately get a French breakfast in the street cafe. There is a parking space unusable for us because we arrived. But the hotel reception has made it possible to find another. Overall we have very well sleeped the air conditioning was also well set. 

Very nice hotel with great location. Clean, nice room. People at hotel are friendly and helpful. But one side of building, the corridor is a bit dark. Need to change the lamp to the lighter one. Automatic lamp works a bit slow. I am a bit afraid to walk on corridor.

One side of the hotel is close to the train track, and it is very noisy to have a train to the station or to drive out. The hotel does not have air conditioning, and Lance in August is still stuffy. Without opening the window, the room was too hot to sleep. The room on the first floor couldn't open the window after check-in. People could easily jump in from the parking lot and it was not safe. Across the path, it is a police station, walking ten minutes through the grass from the center of Reims.

We have stayed at this apartment hotel several times and have always been well pleased. It is modern, nicely decorated with spacious rooms and conveniently located just to the south of the city of Reims and close to the A4/A26 motorways. It is situated in a relatively quiet, open area, with a gated car park and offers breakfast. For dinner, there are two or three restaurants within a 15 minute walk, or you prepare it yourself in your own kitchenette - which was the cause of our disappointment! It was dirty and poorly equipped. There were visible fat stains on the walls and hob, the inside of the microwave was badly stained and needed replacing, cutlery was missing, there were no tea towels or cleaning cloths, no kettle, the coffee machine was archaic and unusable and there was only one chair for our double room. Nor would we give high marks for the cleanliness of the room itself and outside carpeted corridors. Oh, and the plug in the bathroom washbasin no longer held back the water! Such a disappointing change from our earlier visits! When we raised these points with the receptionist in the morning she curtly replied that we should have mentioned them on arrival. But such things only become apparent as you go along and with such a litany of defects we didn’t hold out much hope of getting anything better. It’s a shame that, so often, smart new hotel chains that start so well, slowly begin to lack attention to regular inspection, maintenance and cleanliness, which are what guests will notice most. To end on a positive note, the male receptionist on duty when we arrived was very welcoming.

First impressions coming off the main road was that it was going to be very noisy, considering it's next to the main train station as well and that it was not in a nice area, but from the back, we quickly realised it's a very good location close to the city centre and it was actually very quiet. The reception area is welcoming with a nice vibe, bar, games and a pool table. The room sound proofing is pretty good and the bed was very comfortable. Bathroom a bit like being on an aeroplane, pretty tight, but does the job. Negatives: The running of the reception is a shambles and they do not know what they are doing. Our bill had so many errors on it, they didn't know what was going on. We had drinks on the bill that we had already paid, were charged for breakfast that we didn't have and then I was charged twice for other bar charges which they refused to refund, saying the payments had been declined, even though I could show them there and then the 2 payments already taken from my bank account. I am still waiting for a response from the manager Jean Baptiste Couard regarding a refund, which I do not trust in. I was told he would contact me in the morning and I've heard nothing. In addition, the parking 'offer' for the carpark at €10 is a rip off if your are not parked solidly all day every day and we ended up paying much more over 4 days than we would have done going in and out. Overall, a disappointing end to a lovely trip in Reims.

The location of the hotel is very good, just beside the downtown square. When we went to the city government square, we were repairing and sealing the road, so we drove around a lot of circles. If it is not closed, it is very convenient. The hotel is clean and the bathroom is dry and wet, very good. It is also very quiet. The elevator is very small.