Extended Stay America Suites - Seattle - Redmond Reviews

First, there was a gross smell in the main lobby - not a good first impression. It is counter-intuitave to pull a handle up to open a door. There should be a sticker or a plaque on the door stating that to open the door you have to pull up on the handle. The venting fan in my bathroom was broken. Showering set off the smoke/fire alarm in my room at 5:30am. Shower steam isn't smoke, but whatever. What is more upsetting is that the front desk person didn't seem to care that the fan was broken. She was rude and flippant to me when I called asking her to turn it off. The card in the room states that kitchen kits (silverware, plates, glasses, etc) are available on request and will be delivered to the room. When I called asking for some silverware the front desk person was rude and then took over 30 minutes to bring the items. If the card says it will be delivered then it needs to be delivered. Personally, I think the kitchen items should be in the room. It is an extended stay property - people want to use the kitchen. The kitchen area, especially the stove was dirty. Supposedly the room was sanitized but I wonder how do you miss dirt on the stove and a bathroom venting fan that emits a loud high-pitched whine and goes "whomp-whomp" over and over.

No muffin can be found in breakfast time. The washing and drying machine are very dirty 😨

For those driving, this a good hotel to stay. Very clean room with big micro wave for use.

The so called breakfast is very disappointed.

Good to stay

Amazing thanks.

It is a hotel with very new facilities and very clean. It would be better if there is an electric kettle.

The location of the hotel is good. Check-in and check-out are very convenient. However, the facilities are relatively old and the lock of the room I checked in was broken.

The hotel has no service but is clean and hygienic

It's a bit shabby, but it has all the basic facilities, including a microwave and induction cooker, but no pots and pans, no coffee pots and water utensils

This hotel is very bad. The service attitude is very bad. There is no staff at the hotel front desk 24 hours a day. I called and complained many times. The room price on the website includes breakfast, but there is no food at all. Only coffee. People who want to find Redmond hotels, this hotel is really bad.

So many, so many words, so many haha, so many words, so many red bumps, Guo Degang, Guo Degang’s words, so many big brothers, younger brothers and Guo Degang, Guo Degang’s weird phone calls, so many phone calls, so many words, it’s weird

The front desk is relatively small, the breakfast is relatively simple, and the quality of the service staff is average

Very good, convenient and clean