Hai Tian Expo Hotel

Hai Tian Expo Hotel Reviews

Hai Tian Expo Hotel

No.2 Tianshui Road, Laoshan District, Qingdao, Shandong, 266100, ChinaSee Hotel Details
Hai Tian Expo Hotel
Hai Tian Expo HotelHai Tian Expo HotelHai Tian Expo Hotel
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Guest Reviews

9.3/10
Very Good
1000 review
Verified reviews
Location9.4
Amenities9.2
Service9.3
Cleanliness9.3
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All reviews(1000)
Positive reviews(972)
Reviews with photos/video(172)
Classy environment(113)
Delicious breakfast(82)
Friendly front desk staff(81)
Large rooms(68)
Perfect for business trips(39)
Great swimming pool(27)
Delicious buffet(17)
Limited dining options(5)
Negative reviews(28)
Guest User
Superior 2-bed Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Aug 1, 2025
Grace's service is super fine with a full smile. The upgraded room is also very clean and cozy.
Phillip Arnold
Superior Suite
Stayed in Jun 2025
Family
12 review
6.0/10
Posted on Jul 20, 2025
Arrival at hotel was dull. Staff at check in counter was rude and seemed irritated at the fact that we were foreign guests. No one helped with our luggage or pointed us in the direction of our room. Arrived at room and it was spacious although the lights were difficult to navigate. Room only had one towel for us all. Breakfast was terrible and NOT Western at all as advertised. I wanted to get some juice for my daughter and was told off by some lady. Ended up with some pastry and watermelon. Second morning we had missed breakfast by a few minutes as I had thought breakfast closed at 10:30 instead of 10:00. There was one friendly lady who tried to accommodate us with some left over breakfast items, but all other staff seemed visibly irritated by the fact that we have arrived late and made no effort to hide it. They kept checking their watches with the visible irritated expression on their faces. We left with a cup of coffee and some juice with three slices of banana bread. Although it was my fault we missed breakfast, I believe it could have been handled a little better. Gym was nice and had everything you needed. The pool was great and we enjoyed that. Overall we got the sense that this hotel did not really want us there and staff seemed irritated at the fact that we were foreign guests. This hotel is affiliated with trip.com, of which I have been a member of for a very long time. VERY BIG LET DOWN!!
Response from Property: Dear Guest,We are truly sorry to hear about the unpleasant experience you had during your stay, as every guest, regardless of their background, is equally valued at our hotel, and respecting all visitors is a core principle of our service. We take your feedback very seriously—from the rude behavior of the check-in staff, the lack of assistance with luggage, the inconvenience caused by the room lights and insufficient towels, to the issues with breakfast and the unpleasant interactions you encountered. It is unacceptable that you felt disrespected, and we sincerely apologize for making you feel this way. We will immediately conduct comprehensive training for our staff to strengthen their service awareness, communication skills, and ability to handle guest needs with patience and professionalism, while also reviewing and improving our room amenities and breakfast services to ensure they meet the expectations we advertise. We were particularly glad to hear that you enjoyed the gym, as we’ve worked hard to equip it with everything guests might need, and that the pool brought you joy—these are details we take pride in, and your appreciation means a lot to us. The fact that you, as a long-time member of trip.com, left feeling let down is particularly regrettable, and we hope you can give us another chance to show you the standard of service we strive to provide.Sincerely,
Peter John
Superior Double Room
Stayed in Nov 2024
Business traveler
34 review
8.0/10
Very Good
Posted on Feb 5, 2025
Unfortunately unless you are doing business out there it's not the best place. Lovely hotel, good staff and wonderful room. Breakfast was lovely but for the rest you will need to head downtown which is far.
Response from Property: Dear guest, hello! Thank you for your valuable feedback. We are thrilled to hear that you enjoyed our hotel, staff, and room, as well as the breakfast. We apologize for any inconvenience caused by the distance to downtown. We hope to have the opportunity to welcome you back and provide a more convenient experience for you in the future. Best wishes!
Lifewith_summerhayes
Superior Room
Stayed in Apr 2024
Family
15 review
10/10
Outstanding
Posted on May 12, 2024
Great experience, lovely staff members, highly recommend, lots of play space for children both indoors and outdoors. Good breakfast both western and Chinese options.
Response from Property: Dear guests, hello! Thank you for your love and praise ofHoliday Inn Qingdao Expo! It is the expectation of every traveler and the ultimate goal of hotel service to go out and live comfortably. We will continue to work hard and look forward to your coming again with better service! I hope Qingdao Shiyuan Holiday Hotel will become your first choice for leisure travel and business travel!——Holiday Inn Qingdao Expo General Manager Sharon shi
Guest User
Superior Room
Stayed in Aug 2024
Couple
16 review
9.5/10
Amazing
Posted on Oct 14, 2024
Complaint: change in ownership during our stay meant that it became a smoking establishment whereas it had previously been nonsmoking. Not a small disappointment.
Response from Property: Dear customer, thank you for your stay. We apologize for your feedback, the hotel is still a non-smoking hotel, there is no smoking area inside the hotel. We regret the lack of supervision of some customers who did not comply with the hotel policy. Again, I'm sorry. Wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Couple
17 review
10/10
Outstanding
Posted on Apr 6, 2024
Perfect stay. Close to the Laoshan scenic places and the cherry blossom farms.
Response from Property: Dear valued guest, thank you for choosing the Qingdao World Expo Holiday Hotel and sharing your wonderful experience with us. We are delighted to know that you were satisfied with our location, making it convenient for you to explore the beautiful scenery of Laoshan and the cherry blossom farm. We look forward to welcoming you back again in the beautiful season and hope that every trip of yours will be as pleasant as this one!
Guest User
Superior Double Room
Stayed in Apr 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jun 15, 2025
Great accommodations. Great service!
Response from Property: Dear guest, we're thrilled by your “Great accommodations. Great service!” review. Our team strives for excellence in both accommodation quality and service. Your words affirm our efforts. We hope to welcome you back soon and promise to keep enhancing your experience. Have safe travels and all the best! Best regards.
DaisyTur
Superior Room
Stayed in Feb 2024
Solo traveler
20 review
9.0/10
Great
Posted on Mar 7, 2024
Nice hotel, but a bit far from a city center.
Response from Property: Dear guests, thank you for choosing Holiday Inn Qingdao World Garden and sharing your experience. We are glad to hear that your overall impression of the hotel is favorable. Regarding the distance from the city centre, we understand that this may cause some inconvenience to your travel. To enhance your stay, we offer convenient transportation services and detailed local travel guides, hoping to make your journey of discovery more convenient. We look forward to welcoming you again in the near future, and we will continue to strive to provide you with more considerate service. Wish you a happy life!
aime8585
Superior Double Room
Stayed in May 2024
Couple
20 review
9.0/10
Great
Posted on Jun 17, 2024
Needs some refurbishment but the stay was overall very comfortable.
Response from Property: Dear guest, thank you for choosing Holiday Inn Qingdao Expo. The hotel management attaches great importance to your valuable comments about the facilities. We will continue to improve the quality of service, I believe in your next stay in the hotel will have a more comfortable and pleasant experience, sincerely look forward to your visit again!—— Holiday Inn Qingdao Expo General Manager Sharon Shi
Guest User
Superior Double Room
Stayed in Jul 2023
Family
3 review
10/10
Outstanding
Posted on Nov 6, 2023
Lovely stay as always! Very comfortable room, great breakfast and friendly staff :)
Response from Property: Dear guest, thank you for your praise of Holiday Inn Qingdao Expo! Our efforts are to make your stay in the hotel an unforgettable experience and feel the beauty of home away from home. Your satisfaction and encouragement are the direction and motivation of our efforts, and we sincerely look forward to your visit again!——Holiday Inn Qingdao Expogeneral manager SharonShi
Anonymous User
Superior Double Room
Stayed in Sep 2023
Couple
1 review
8.0/10
Very Good
Posted on Nov 12, 2023
The room is spacious and clean. The location is closed to tourism areas. We have a pleasant stay. The staffs are very friendly and helpful.
Response from Property: Dear guests, thank you for your support and love for Holiday Inn Qingdao Expo Garden! We have been committed to providing customers with a cost-effective stay experience, so that your journey is perfect, sincerely looking forward to your next visit!—— Holiday Inn Qingdao Expo General manager SharonShi
Varsenal76
Superior Room (2 Beds)
Stayed in Jul 2023
Family
25 review
8.0/10
Very Good
Posted on Aug 26, 2023
Holiday Inn Expo is a nice hotel, but it’s in the middle of nowhere. There are no shops or restaurants nearby. It’s even difficult to waimai food to the hotel. There is a subway stop within walking distance, but iOS’s a 20 min subway ride from anything of interest. This morning at 7am, I was awoken by loud construction noise. So annoying! What hotel allows construction to happen at 7am. I was thoroughly looking forward to sleeping in on my weekend vacation. 😡
Response from Property: Dear guests, thank you for choosing to stay at Qingdao Shiyuan Holiday Inn and share your stay experience! At the same time, thank you very much for finding out the problems of the hotel in time. We have made modifications and are improving the plan. I believe you will see a better look of the hotel next time. Thank you again for your comments, the hotel staff will be more quality and perfect service waiting for you to stay again!——Holiday Inn Qingdao Expo general manager Sharon
Guest User
Superior Room
Stayed in May 2024
Family
13 review
10/10
Outstanding
Posted on Sep 24, 2024
设施：ok 卫生：ok 环境：ok 服务：ok
Response from Property: 尊敬的顧客您好，感謝您選擇青島世園假日酒店並分享您的住宿體驗。我們很高興得知您對酒店的設施、衞生、環境和服務都感到滿意。您的肯定是對我們工作的最大鼓勵。期待在不久的將來，能再次為您帶來同樣温馨舒適的入住體驗。祝您生活愉快！
Kevin Buehler
Superior Suite
Stayed in Feb 2023
Business traveler
1 review
10/10
Outstanding
Posted on Mar 30, 2023
I accidentally left some belongings in my room. June was very helpful to ship them back to me. I jad a good stay there.
Response from Property: Dear guest, welcome to Qingdao World Garden Holiday Inn. I'm glad you're satisfied with your stay. We strive to provide the most thoughtful service to every guest and look forward to seeing you again. Mr. Shi Sasha, General Manager of Qingdao World Garden Holiday Inn
QusayQais
Superior Room
Stayed in Jul 2022
Family
82 review
8.5/10
Very Good
Posted on Aug 15, 2022
Good for family stay and quite place
Response from Property: Dear Guest, thank you very much for choosing Holiday Inn Qingdao Expo as your stay in Qingdao. We are delighted to hear that you enjoyed your stay with us, and thank you for sharing your encouraging comments. We look forward to welcoming you back soon! Holiday INN Qingdao EXPO General Manager Sharon Shi