Vienna International Hotel (Yinzhu Metro Station, West Coast, Qingdao)

Vienna International Hotel (Yinzhu Metro Station, West Coast, Qingdao) Reviews

Vienna International Hotel (Yinzhu Metro Station, West Coast, Qingdao)

Building 1, No.167, Jinyu Road, Huangdao District, Qingdao, Shandong, ChinaSee Hotel Details
Vienna International Hotel (Yinzhu Metro Station, West Coast, Qingdao)
Vienna International Hotel (Yinzhu Metro Station, West Coast, Qingdao)Vienna International Hotel (Yinzhu Metro Station, West Coast, Qingdao)Vienna International Hotel (Yinzhu Metro Station, West Coast, Qingdao)
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Guest Reviews

9.5/10
Outstanding
983 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(983)
Positive reviews(965)
Reviews with photos/video(196)
Classy environment(98)
Easy to get around(79)
Friendly front desk staff(74)
Delicious breakfast(73)
Convenient parking(69)
Close to metro(55)
Large rooms(51)
Quiet & comfortable(49)
Negative reviews(18)
YEE SIN
Deluxe Queen Room
Stayed in Oct 2024
Business traveler
5 review
9.0/10
Great
Posted on Dec 3, 2024
Good hospitalities, the room is big and with self service laundry machine which is very convenience.
Response from Property: 尊敬的客官,感謝您對酒店的點評,沒有得到您的5分肯定小維很傷心~小維會一直努力做的更好,衹為給您帶來更好的入住體驗,期待與您的下次相遇!
Dhanendra Bahadur
Superior Queen Room
Stayed in Mar 2025
Business traveler
12 review
7.5/10
Posted on Apr 21, 2025
Location wise, it's okay.Service staff are cooperative.
Response from Property: 親愛的,您好,貼心細緻的服務,讓每一位客人看到我們的笑容,感受到我們真誠的心,感受到家一般的温暖於舒適是我們孜孜不倦的追求,小維非常感謝您對我們的喜歡哦~,期待未來與您再次相遇,祝您生活愉快~
Mathieu
Deluxe Queen Room
Stayed in Jul 2024
Business traveler
12 review
8.0/10
Very Good
Posted on Aug 17, 2024
Room is clean but the ventilation is little bit noisy and cannot turn off. Not so much choice for breakfast
Response from Property: Dear guest, we are deeply sorry for your poor dining experience at the hotel. We have given feedback to the catering department to improve the quality of breakfast. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
KT SUNIL
Deluxe 2-bed Room
Stayed in Oct 2024
Solo traveler
7 review
3.5/10
Posted on Nov 13, 2024
Horrible place, no at all customer friendly,
Response from Property: Dear VIP,we are very sorry. Please allow us to bend down 90 degrees to offer you our apologies, and please rest assured, the next time you come to live, you will be satisfied!
KenBarbie1337
Superior Queen Room
Stayed in Dec 2023
Solo traveler
33 review
9.5/10
Amazing
Posted on Jan 22, 2024
If you are getting off near West Qingdao station, this is your hotel to go. It was the best hotel I stayed in Qingdao. Huge spacious very clean high-tech room, polite staff, good service. The hotel felt like it was totally new and it was the biggest room I stayed for a cheap price during my stay in Qingdao. If you need a place around West Qingdao station, this is your hotel to go.
Response from Property: Dear guests, thank you very much for your evaluation of our hotel, our hotel is the latest version of Vienna International Hotel 5.0 products, reflecting the new business travel, deep sleep, great health, high standard of service, winter floor heating open, at the same time, our store is also equipped with a variety of room types to choose from, equipped with 300 parking Spaces, 40 charging piles, don't worry about parking or charging inconvenient. Xiao Wei sincerely invites you to stay at Vienna International Hotel (Qingdao West Coast City Balcony Branch) again, wish you a happy life.
Hayk
Deluxe Queen Room
Stayed in Mar 2024
Business traveler
13 review
10/10
Outstanding
Posted on May 27, 2024
My favorite hotel in Qingdao.
Response from Property: I am very glad to learn from your message that you have left such a good impression. I hope you can continue to pay attention to Xiaowei in the future, and tell us more about your feelings and experiences when you stay in the future. We sincerely look forward to your visit again!
SIDHARTH
Deluxe 2-bed Room
Stayed in May 2024
Business traveler
4 review
10/10
Outstanding
Posted on Aug 23, 2024
Perfect
Response from Property: 尊敬的賓客您好!非常感謝您選擇小維並給予好評!您的滿意就是對小維最好的肯定與激勵,小維致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Traveling with friends
41 review
10/10
Outstanding
Posted on May 27, 2025
This hotel has convenient parking, convenient charging for new energy vehicles, clean and hygienic, large rooms, and a farmer's market nearby. It's very good and worth staying in 😀😀😀
Original TextTranslated by Google
Response from Property: Dear, hello, considerate and meticulous service, let every guest see our smile, feel our sincere heart, feel the warmth and comfort of home is our tireless pursuit, Xiaowei thank you very much for your love for us~, look forward to meeting you again in the future, wish you a happy life~
Guest User
Superior Queen Room
Stayed in May 2025
Couple
3 review
3.5/10
Posted on Jun 26, 2025
1. The public men's bathroom on the first floor was damaged and could not be used, and the lights on the bathroom on the fourth floor were off. 2. The TV could not be projected. 3. The socket on one side of the bed was damaged and could not be used. 4. The temperature measuring device in the room was wrong. When the air conditioner was not turned on, it showed 17℃ inside the room, which resulted in the air conditioner turning on 22℃ without any effect. The actual temperature inside the room was close to 25℃ outside.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to give us feedback on your stay. We are very sorry that this stay did not meet your expectations! Regarding the series of issues you mentioned, we have immediately carried out investigations and rectifications: the men's bathroom facilities on the first floor have been contacted by the engineering department for urgent repairs, and the lighting system in the bathroom on the fourth floor was forgotten to be turned on during the security patrol; Regarding the screen projection problem, the hotel TV hardware currently does not support the screen projection function. We have included equipment upgrades in long-term planning and will continue to evaluate and optimize the plan in the future. The socket and temperature measuring device projects will also be investigated, and the inspection of guest room equipment will be strengthened in the future to avoid similar situations. Your feedback is an important basis for our improvement. If you are willing to choose us again, we will arrange for you to upgrade the room type first and provide exclusive services, so as to make you feel our sincerity and intentions. I apologize again for this poor experience, and look forward to having the opportunity to make up for it. I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Nov 2024
Traveling with friends
1 review
2.0/10
Posted on Dec 24, 2024
The TV didn't work. I fiddled with it for half an hour, but it still didn't work. There was no ashtray. I called to have it delivered, but it didn't come. They said they would give me a paper cup. The central air conditioner didn't heat the room. I turned it on for an hour, and I was freezing after taking a shower. The window was leaking air, and I could see the curtains fluttering. The shower was even more interesting. It had a crooked neck. When the water flow was turned up, it would move to one side. I really don't understand it.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Vienna International Hotel City Balcony Branch! We are deeply sorry that we failed to satisfy you during this stay. We hope to have the opportunity to communicate with you more and give us more valuable suggestions. Service supervision phone number: 17657185998. The hotel attaches great importance to your feedback. From now on, we will conduct a comprehensive inspection and debugging of the hotel hardware such as TV and shower, and strengthen the staff's customer service, and do a better job in every service link, so as to live up to your high expectations of the hotel! The hotel has floor heating in winter, large parking lots in front and back, more than 40 varieties of breakfast restaurants, and automatic laundry rooms. We hope that Vienna International Hotel City Balcony Branch can become your home in Qingdao! We sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 7, 2024
The hotel is very new and clean. Not only does it provide a free room upgrade, it also comes with a fruit plate. Not bad, I will stay again next time
Original TextTranslated by Google
Response from Property: 您的誇獎是小維不斷奔跑,追逐更高滿意度的動力,感謝一路前行有您的相伴。小維願做您人生旅途的愛的港灣,累了困了常回家看看,小維一直都在哦!
Anonymous User
Deluxe 2-bed Room
Stayed in Apr 2025
Traveling with friends
17 review
4.5/10
Posted on May 23, 2025
The front desk service is very poor. I am in a bad mood. The facilities are also average.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Vienna International Hotel City Balcony Branch! We are deeply sorry that we failed to satisfy you during this stay. We hope to have the opportunity to communicate with you more and give us more valuable suggestions. Service supervision phone number: 17657185998. The hotel attaches great importance to your feedback. From now on, we will conduct a comprehensive inspection and debugging of the hotel hardware such as TV and shower, and strengthen the staff's customer service, and do a better job in every service link, so as to live up to your high expectations of the hotel! The hotel has floor heating in winter, large parking lots in front and back, more than 40 varieties of breakfast restaurants, and automatic laundry rooms. We hope that Vienna International Hotel City Balcony Branch can become your home in Qingdao! We sincerely look forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Business traveler
7 review
4.0/10
Posted on Dec 1, 2024
As for other room issues, they contacted us again after we left and said that the towels and bed in our room were dirty!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Vienna International Hotel City Balcony Branch! We are deeply sorry that you were not satisfied with your stay this time. We hope to have the opportunity to have more communication and exchanges with you and give us more valuable suggestions. We will do a good job in every service link and live up to your high expectations of the hotel! We hope that Vienna International Hotel City Balcony Branch can become your home in Qingdao! We sincerely look forward to your visit again!
Jebbia
Business Suite
Stayed in Oct 2024
Solo traveler
13 review
2.0/10
Posted on Nov 5, 2024
Bad review, bad review, bad review, bad review, bad review! A negative review is necessary! I stay in so many hotels at home and abroad every year and this is the only one that gives a negative review. I saw this 4-star hotel nearby on Ctrip, but I didn’t expect it to be so bad. I booked a suite and when I checked in, I immediately told the front desk that it was a Ctrip booking. Arrange a standard room for me? Forget it, I went to the front desk to change rooms without even saying sorry. He changed the room card and handed it to me without saying a word. You are so pretentious. You are a front desk person who is not good at communicating. I tolerate it. It doesn't matter. Is there someone who can take the room while I am sleeping? I swiped the card to open the door to the room and walked in straight away. I asked what was going on. What the hell was it that I wanted to check whether the floor heating was on or not? Anyway, I spent 200 yuan to get an hourly room to take a rest, and the result was really eye-opening for me. I saw them say that the room was opened in the middle of the night, and I suspected it was fake. This time it happened and I was speechless. Bad review, bad review, bad review.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Vienna International Hotel City Balcony. We are very sorry that you are disappointed with your stay. We apologize for this. We will seriously study the issues you mentioned and actively make corrections. Thank you for your help and hope to provide you with a satisfactory stay experience when you stay next time.
Guest User
Superior Queen Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 6, 2024
The room has good lighting and a nice environment. There are large parking lots in front and back. You don't have to worry about having nowhere to park when you go out for a trip. It's very convenient!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!