GHL Hotel Lago Titicaca

GHL Hotel Lago Titicaca Reviews

GHL Hotel Lago Titicaca

Isla Esteves s/n Lago Titicaca, Puno, PeruView Hotel Details
GHL Hotel Lago Titicaca
GHL Hotel Lago TiticacaGHL Hotel Lago TiticacaGHL Hotel Lago Titicaca
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GHL Hotel Lago Titicaca Guest Reviews

4.4/5
Very Good
49 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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Positive reviews(45)
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Negative reviews(4)
Desh
Superior Queen Room
Stayed in Nov 2023
Couples
2 review
2.0/5
Posted on Dec 22, 2023
Hotel Lago Titicaca needs some serious renovations to claim they are a 5 star hotel. Service at the front desk was not too friendly and the restaurant seemed to follow behind which might require looking at the entire team. They have a property that is capable of being truly remarkable but ownership and management just don’t know how to make that happen. Very sad.
Jujunana
Superior Double Room with Two Double Beds
Stayed in Nov 2023
Travel with friends
26 review
4.0/5
Very Good
Posted on Feb 4, 2024
Nice lake view and good location away from downtown. There was loud music/ performance at night (before 11pm) tho
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
5 review
1.0/5
Posted on Dec 13, 2024
普諾這個地方好一些的酒店選擇確實不多,這個酒店實在太太太太太臟了,換了3個房間,床單和被子都是臟的,最後穿着衣服睡的,然後最可怕的是第一個327房間床居然是壞的,浴巾都是黑色的,329房間更可怕,床單和被子都是黑色的臟兮兮的東西,338房間是家庭房3個床,但是房間不是湖景,房間有噪音!具體每個人怎麼選擇全靠您自己吧!反正我要求就是乾淨安靜
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6/8
Guest User
Superior Twin Room
Stayed in Dec 2024
Family
46 review
4.5/5
Great
Posted on Jan 24, 2025
環境一流,房間太小,設施比較陳舊,早餐不錯,有無麩質餐。
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Guest User
Superior Room
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 13, 2024
環境優美,可以讓前台幫忙叫車租車,到鎮上10-15索
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Mellie
Superior Room
Stayed in Dec 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jan 25, 2025
非常滿意 早餐不錯
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Guest User
Superior Queen Room
Stayed in Dec 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jan 15, 2025
洗澡水很小
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jeffreycschow
Superior Queen Room
Stayed in Jun 2024
Couples
177 review
5.0/5
Outstanding
Posted on Sep 5, 2024
全南美最好
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george h
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 9, 2024
This is a very very comfortable hotel, I have seen comments about its age but really it's an excellent option. The bar and restaurant are great, with professional staff and a wonderful menu. Front desk is superb, linens and bedding are really first class. Only one thing which is an easy fix: the billiard table (very tight pockets, cues in good condition) is not level. It could be improved in a few minutes. I mentioned it to the staff so let's hope that all who enjoy the game will benefit from the attention.
Response from Property: Dear Georgeh Thank you for your thoughtful review! We're delighted to hear that you found GHL Lago Hotel comfortable and enjoyed the stunning views. Your feedback about our bar, restaurant, and professional staff is greatly appreciated, as we strive to provide excellent service and a memorable dining experience. We also appreciate your suggestion regarding the billiard table. Our team will look into leveling it to enhance the experience for all our guests who enjoy a game. Thank you for bringing this to our attention. We hope to welcome you back soon for another enjoyable stay! Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca
RESERVAS G
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 18, 2024
I was visiting with my family, it was an unforgettable experience since reception Kasandra and Lesly were very kind to give me an upgrade to a suite, in the restaurant Johan recommended delicious dishes and Paul at the bar prepared us the best pisco sour. The view of the lake, the sunset and sunrise are beautiful and the reception team very friendly and attentive to our requests.
Response from Property: Dear Jarol Thank you for your wonderful feedback! We are thrilled to hear that you and your family had an unforgettable experience during your stay. It’s fantastic to know that Kasandra and Lesly at the reception provided you with such kind service and an upgrade to a suite. We’re glad you enjoyed the delicious dishes recommended by Johan and that Paul at the bar prepared the best pisco sour for you. Our team takes great pride in providing exceptional service, and it’s heartwarming to hear that they were attentive to your needs. The views of the lake, along with the beautiful sunsets and sunrises, truly create a magical atmosphere. We appreciate your kind words and look forward to welcoming you back for another memorable stay! Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca
SueAL5
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Oct 26, 2024
We had 2 nights in this lovely hotel.    The location is fairly special.   On "its own island", connected to the land, and a short drive from Puno.   There are stunning views over the lake from both sides of the hotel so, wherever your room, you'll get a great view.   The rooms were big, clean and comfortable. but ours certainly was looking tired and needs some updating; we had only one bedside table and no bedside lamps.  The public areas are spacious and very nice.  The service throughout is excellent and the restaurant, though very good, was busy.   They have an excellent menu for dinner and a superb spread for breakfast.    It's easy and safe to go for a walk around the hotel grounds, a great place for runners, if you can manage in the altitude, and we saw the Andean Fox twice and plenty of hares, guinea pigs (not for eating) and alpacas.  
6/7
Response from Property: Dear Sue Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your two-night stay and appreciated our unique location on its own island with stunning views of the lake. We are glad you found our rooms spacious and comfortable, although we sincerely apologize that yours felt a bit tired. Your feedback regarding the room amenities, such as the bedside table and lamps, is invaluable, and we will certainly take it into consideration for future updates. It’s wonderful to know that you enjoyed our restaurant offerings and found the breakfast spread to be superb. We strive to provide excellent service, and your compliments about our staff will be shared with our team. We appreciate your insights about the busy restaurant during your visit; we are continuously working to enhance our guest experience. We hope to welcome you back soon for another memorable stay! Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca
julietravelstoo
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jul 21, 2024
Love how this hotel is in its own little secluded area, with undoubtedly the best view of Lake Titicaca from Puno. 5 stars for the location, the service, the staff, the view, the breakfasts, the very comfortable bed. 4 stars for the somewhat dated bathroom in our room and the very dated gym area which felt like a corporate hotel from the 90s. Makes me wonder if this hotel was bought fairly recently by the hotel group and is on the list for an overhaul. It's a wonderful hotel, and it has the potential to be truly spectacular if it was just given a little bit of TLC. Tip - definitely pay the extra for a lake facing view. We spent hours just staring out the window, watching the activity on the lake, the colours of the water changing, the bird life, and the the resident alpacas grazing in the grounds. Fantastic. Sunrise views over the lake from the room, and sunset views of the lake and town from the grounds
6/9
Response from Property: Dear Julite On behalf of my team, I would very much like to thank you for your excellent comments. We pride ourselves on providing exceptional service to our guests, worthy of such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator of our success. It allows us to share and develop our property and our team accordingly to ensure the satisfaction of all our guests and visitors. We take your recommendations as points of improvement to be worked on with the senior management of the company. I look forward to welcoming you back to GHL Hotel Lago Titicaca. Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 11, 2025
It was a wonderful place, people there is so kind, the Peruvian food I had in the Uros Restaurant was delicious, special shout up to Chef Jose Maquina that described perfectly the ingredients and preparation, thanks to the GHL Lago Team, see you soon!
frank m
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 5, 2024
The room itself was thoughtfully designed to maximize the stunning vistas, with large windows that allowed natural light to flood in and frame the picturesque landscape like a living canvas. Each morning, I found myself drawn to the window, captivated by the ever-changing colors of the sky reflected on the calm waters of Lake Titicaca.
Response from Property: Dear Frank We’re thrilled to hear you had an excellent stay with us at GHL Hotel Lago Titicaca. It’s wonderful to know that the room, service, and amenities all contributed to a memorable experience. We’re especially pleased that views and location added a special touch to your visit. We will be sure to pass along your gratitude to him. We look forward to welcoming you back soon for another fantastic visit. Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca
jeffreycschow
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jul 3, 2024
We had a wonderful stay at GHL Hotel Lago Titicaca. The hotel commands a stunning view of the lake. Their service is legendary. In particular, Johann, a waiter in the restaurant, offered us the best service we have ever had. Johann is a gem and an immense asset to the hotel.
Response from Property: Dear Jeffrey Thank you for your positive feedback on Tripadvisor. We are thrilled to hear that your expectations were exceeded and that our team went above and beyond to make your stay unforgettable. It's wonderful to hear about the personalized attention you received from Johann, we are proud to providing his with a special and unique experience. We will be sure to pass along your kind words to all the team members mentioned for their exceptional service. We look forward to welcoming you back to our hotel in the future. Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca