To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(75)
Positive reviews(49)
Reviews with photos/video(2)
Negative reviews(3)
Gryphon
Double Room
Stayed in Dec 2022
Couples
25 review
5.0/5
Outstanding
Posted on Jan 6, 2023
Hotel merkur has a rustic ambience with its classic exterior and modern interior. Its location is within walking distance to downtown prague. It even provides free parking which is a huge help in the city. Highly recommended and will revisit in future!
Samar El Mahgiubi
Single Room
Stayed in Mar 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Mar 6, 2023
The place is really nice and clean. The staff is very kind, helpful and professional. I will be back here for sure.
아야카.
Single Room
Stayed in Sep 2024
Solo travelers
3 review
4.5/5
Great
Posted on Sep 21, 2024
I had a big suitcase with me, so I was grateful that it was close to the station.
The room was cute with a wooden feel, and there was a minibar (charges apply). It also had a bathtub, so being able to relax in the tub was a big plus!
I also booked a plan that included breakfast, which was a great choice!
There was lots of cheese, salami, ham, and more, and it was all delicious.
When I checked out, I was given a bottle of water and a Prague Castle magnet as a gift!
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Guest User
Single Room
Stayed in Sep 2024
Business travelers
9 review
3.2/5
Posted on Sep 12, 2024
To be honest, it was not as good as expected. The environment of the hotel was average for this price. There was no air conditioning on a hot day. It was so hot that I couldn't sleep at night. Fortunately, I found a small fan the day before to blow it the next day. The room was also very small and old.
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CathyS
Single Room
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Samsung accommodation, but if you only stay for one night, the price is 300 yuan, which is very cost-effective.
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hungry mom
Quadruple Room
Stayed in Aug 2023
Family
11 review
4.7/5
Amazing
Posted on Aug 16, 2023
It's a good location for walking and taking the tram.
The rooms are clean and the breakfast is delicious. I was very satisfied. However, there is no air conditioning in the room, so if you stay on a very hot day, you may be dissatisfied.
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순주
Quadruple Room
Stayed in Jul 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Aug 29, 2023
There was no air conditioning, and the facilities were a little old, but overall it was clean.
There were no bed bugs, and although the breakfast menu was the same every day, it was delicious!
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Xiyecheng
Triple Room
Stayed in Sep 2023
Family
10 review
4.0/5
Very Good
Posted on Sep 25, 2023
Convenient to travel, hygienic and clean, and the scenery is pleasant.
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Guest User
Quadruple Room
Stayed in Jan 2023
Family
1 review
4.5/5
Great
Posted on Jan 31, 2023
It was a pleasant 2 nights
If I come back to Prague, I want to stay here again.
The breakfast is great and the staff is friendly.
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Anonymous User
Triple Room
Stayed in Nov 2022
Family
4 review
4.7/5
Amazing
Posted on Nov 15, 2022
The decoration is so new and clean. The elevator needs maintenance. If you have luggage, it’s a high-rise building. It’s hard work.
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Shirili
Triple Room
Stayed in Oct 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Very nice and comfortable
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Guest User
Stayed in Dec 2024
Family
4.0/5
Very Good
Posted on Dec 12, 2024
We’ve just returned from Prague after staying at this hotel. This is a no frills hotel, rooms are very basic but clean. They do have coffee making facilities and a small mini bar. Staff were very friendly and breakfast was really good with lots of choice. Good location.
Guest User
Stayed in Dec 2024
Couples
1.0/5
Posted on Dec 10, 2024
Visited the Merkur hotel from 1-4th December. Positive points Hotel is in an ideal location to visit the old town (5-10 mins walk). Breakfast is continental style with nice cakes. No English breakfast tea bags. Negative points Advertised as having a bar, none available for our visit. Room 410, We had no kettle, hair dryer, fridge lead was not long enough to reach the wall socket. All these where rectified after complaining to staff TV not working was told Ariel was broken whilst renovating room. Each window had a different type of blind with no curtains. Flooring had chips in laminate and gaps. Chairs in the room had loose arms. Room next to ours was being renovated and was woken at 08:00 hrs and carried on until I complained at 18:30hrs to reception. When we arrived home we complained again this time to our travel agent and the hotel denied we had complained at the time of our stay to reception stating they would have moved us if we had. Why did they put us in that room knowing next door was being renovated and would be noisy in the first place??.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 26, 2024
I experienced some excellent service, from some very friendly and professional staff. They helped me with an important matter and they could not be kinder to me. Thank you so much! Fantastic location too. I would highly recommend this place.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 26, 2024
Had an amazing time at the hotel. Clean and cozy rooms, delicious breakfasts, and incredibly friendly and attentive staff always ready to assist. Convenient location makes the stay even more comfortable, everything is within walking distance. Hotel's atmosphere is perfect for relaxation and unwinding. Everything was top-notch, 10/10 will definitely return and recommend it to everyone!