To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.2
Cleanliness4.5
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All reviews(115)
Positive reviews(15)
Reviews with photos/video(5)
Great location(11)
Awesome stay(5)
Friendly owner(5)
KalvT
Superior Suite
Stayed in Oct 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Nov 27, 2024
The hotel itself is at a very good location. Breakfast is also quite good. However, the service altitude of the front desk really needs much improvement… its a soviet style
Response from Property: Dear KalvT,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our hotel's location and the breakfast offering!We sincerely apologize for your experience with the front desk service. This is certainly not the standard we strive for, and we will address this with our team to ensure a more welcoming and efficient service in the future.Your comments are truly appreciated, and we hope to have the opportunity to provide you with a better experience on your next visit.Best regardsTomas Dolezal, Hotel Manager
Guest User
Family Room Superior
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
This is the perfect hotel the room is so big wonderful thank you very much for all
Ton Modiot
Superior Room
Stayed in Jan 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Feb 16, 2024
This is my second time here in Torino, and yes, I choose this hotel once again, it is so impressive hotel.
Response from Property: Dear Ton Modiot,Thank you for your review. We would like to inform you that the photos you mentioned are not from our hotel. It seems there may have been a mix-up. Please rest assured that we always strive to accurately represent our property and provide the best experience for our guests.If you have any further questions or concerns, please feel free to reach out. We look forward to welcoming you in the future.Best regards,Tomas Dolezal, Hotel Manager
Guest User
Standard Room
Stayed in Mar 2023
Couples
7 review
3.7/5
Posted on Apr 26, 2023
The hotel has a quiet noisy. If you need a good rest, please don’t take here. But the location is the best
Response from Property: Dear Guest user,Thank you for sharing your feedback with us. We're happy to hear that you enjoyed the surroundings and amenities of our hotel.However, we’re sorry to learn that cleanliness and service did not meet your expectations. Please rest assured that we take your comments seriously, and we will work with our team to address these areas to ensure a better experience for future guests.We truly appreciate your review and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regardsTomas Dolezal, Hotel Manager
CHUN MING
Standard Room
Stayed in Feb 2023
Couples
19 review
5.0/5
Outstanding
Posted on Mar 24, 2023
First time to be here. Great location with Nice and helpful staffs.
Response from Property: Dear Chun Ming,Thank you for your kind review! We're so glad to hear that you enjoyed our great location and had a positive experience with our helpful staff.It was a pleasure having you stay with us, and we hope to welcome you back again on your next visit!Best regardsTomas Dolezal, Hotel Manager
Se7enstyle
Superior Room with Extra Bed
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The location is very good. You can walk to several famous attractions and there are many restaurants nearby. The overall location is good. The front desk reception is very enthusiastic!
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Response from Property: Dear Se7enstyle,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our prime location and that the front desk team made a positive impression with their enthusiasm.We truly appreciate your kind words and hope to welcome you back for another great stay in the future!Best regardsTomas Dolezal, Hotel Manager
TElena
Superior Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The case when quality exceeds price. I especially liked the bathtub. I also want to note the high level of service and high-class staff.
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Response from Property: Dear TElena,Thank you so much for your kind review! We're thrilled to hear that you felt the quality of your stay exceeded the price, and we're especially happy that you enjoyed the bathtub.We're also grateful for your compliments about our service and staff – it's wonderful to know that we were able to meet your expectations.We truly appreciate your feedback and look forward to welcoming you back in the future!Best regardsTomas Dolezal, Hotel Manager
Guest User
Family Room Superior
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Jan 7, 2025
It was okay. The location is very good. The only thing that was disappointing was that the sofa bed was a bit of a problem.
Original TextTranslated by Google
Response from Property: Dear guest user,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our hotel's location!We apologize for the issue with the sofa bed and understand how important comfort is during your stay. We will certainly look into this to ensure it meets our usual high standards.We appreciate your comments and hope to welcome you back in the future for an even better experience.Best regards,Tomas Dolezal, Hotel Manager
Big-A
Standard Room
Stayed in May 2024
Travel with friends
31 review
4.5/5
Great
Posted on Jun 29, 2024
The room is too small, the service is very good. The front desk service is very good, and the questions are answered quickly. The location is really good, convenient to go everywhere. Public transportation is very convenient. It is about ten meters away from the subway station elevator
Original TextTranslated by Google
Response from Property: Dear Big-A,Thank you for your valuable feedback! We're pleased to hear that you enjoyed our central location and found the public transportation so convenient. It's also wonderful to know that our front desk team was able to assist you promptly and with great service.We understand that the room size didn’t fully meet your expectations, and we appreciate your understanding. Your comments will help us continue to improve our services for future guests.We hope to have the pleasure of welcoming you back again soon.Best regardsTomas Dolezal, Hotel Manager
Huseyin Emre
Superior Room
Stayed in Aug 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Oct 1, 2024
The location is great, the rooms are stylish, the facilities are sufficient. It is preferred again.
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Response from Property: Dear Huseyin Emre,Thank you for your lovely review! We're so happy to hear that you enjoyed our great location, stylish rooms, and the facilities we offer.It would be a pleasure to welcome you back again in the future, and we look forward to your next visit!Best regards,Tomas Dolezal, Hotel Manager
Tianxiehuage
Standard Room
Stayed in Jun 2024
Solo travelers
150 review
3.2/5
Posted on Jul 17, 2024
The location is excellent, in the heart of the old city. There are two large terraces on the seventh floor with beautiful views! You can accurately count how many church spires there are in the old city!
Original TextTranslated by Google
Response from Property: Dear Tianxiehuage,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our prime location in the heart of the Old City and had the chance to take in the beautiful views from our terraces.It's wonderful to know you appreciated the stunning sights – counting the church spires sounds like a fun way to experience the city!We hope to welcome you back soon for another memorable stay.Best regardsTomas Dolezal, Hotel Manager
Ekaterina
Superior Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Just wonderful, very pleasant and helpful staff, always ready to help and give advice. Clean, modern, comfortable rooms, delicious breakfast, excellent location.
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Response from Property: Dear Ekaterina,Thank you for your wonderful review! We're so glad to hear that you had a pleasant experience with our helpful and friendly staff. It's great to know that you enjoyed the clean, modern rooms, delicious breakfast, and our excellent location.Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay!Best regardsTomas Dolezal, Hotel Manager
Somchai93
Superior Room with Extra Bed
Stayed in Aug 2024
Couples
2 review
4.2/5
Very Good
Posted on Dec 25, 2024
Best location, clean and friendly staff
Original TextTranslated by Google
Response from Property: Dear Somchai93,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our prime location, the cleanliness of the hotel, and the friendliness of our staff.Your feedback means a lot to us, and we hope to welcome you back for another great stay in the future.Best regardsTomas Dolezal, Hotel Manager
Anonymous User
Standard Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 1, 2024
The location is perfect, the staff as well.
Original TextTranslated by Google
Response from Property: Dear Anonymous User,Thank you for your kind words! We're delighted to hear that you enjoyed our perfect location and the service provided by our staff.We truly appreciate your feedback and look forward to welcoming you back on your next visit!Best regardsTomas Dolezal, Hotel Manager
Guest User
Standard Room
Stayed in Sep 2022
Solo travelers
2 review
4.5/5
Great
Posted on Oct 23, 2022
There are tapas to eat, welcome drink, plus a wide room, a lot of pillows, there is a rooftop, the disadvantage of the hotel is repaired, the breakfast is less, the city tax is charged for 2 people, both alone and in accommodation.
Original TextTranslated by Google
Response from Property: Dear Guest user,Thank you for sharing your feedback with us. We're happy to hear that you enjoyed the tapas, welcome drink, spacious room, and the rooftop!We appreciate your comments regarding breakfast and the city tax charge. We will take these points into consideration as we continue to improve our services for future guests.We hope to have the opportunity to welcome you back for an even better stay in the future.Best regardsTomas Dolezal, Hotel Manager