Top 5-Star Hotels in Porto

The food in the hotel's bar is very good. The room is not very big, but the view and overall facilities are okay. It is between 4 and 5 stars. The only problem was that they forgot to clean our room, even though we didn't go out in the afternoon, they still forgot after reminding the hotel that it could be cleaned. Breakfast is relatively excellent. You cannot hail a taxi at the hotel entrance, but you can walk 2 minutes to the alley entrance to hail a taxi.

What a royal style! I really like the interior design and the elevator is so interesting! Great location, walking distance to main attractions. Breakfast is good too! There is a complimentary tasting of Porto grape liqueur at the front desk and a lounge with coffee and other refreshments.

No words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds. Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” . Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar...... I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately

This is the finest hotel I have ever stayed in. In addition to the exquisite decor and quality furnishings, what makes this a five star hotel is the incredible staff. They bend over backwards to ensure your stay is memorable. There was a bottle of champagn on ice in our room to welcome us. On my way out to go to the store, one of the staff asked what we were getting. I replied outlet adapters. He replied ”no need, I'll have a couple brought up to the room. When we were checking out, they gave us a breakfast-to-go bag which included juice, yogurt, fruit and pastries. When I asked about an ice machine, they brought a bucket of ice up to the room. Turn down service included chocolates and sometimes berries. House labeled bottled water in the room was gratis. Once she showed up with a couple of breaded, fried shrimp tapas. Shout out to the breakfast staff as well. They were cheery and professional at all times. The crystal chandeliers, deep pile rugs, spotless interiors, classic architectural touches, incredible service and a very relaxing vibe all add up to the finest travel experience one could hope for. Everything about Torel is breathtaking.

When we arrived I thought I was getting a deluxe room with view and balcony. The room was so small that I couldn’t fit my 2 luggages in the room. And the room had a foot depth balcony. After complaining we were apparently upgraded. The breakfast is buffet and they don’t offer À la cart. The location of the hotel is fantastic, the beds are comfortable and the rooms are clean and nice. The staff are not very friendly and no matter if you are at the restaurant or in the lobby it takes them 45 min to 1 hour to bring you your food. I will never stay at this hotel.

Wonderful hotel, it used to be a palace. The room has got to be one of the prettiest rooms i have seen, very well designed and the archtecture is amazing. Bathroom is also stunning, everything is not only beautiful and fancy but very comfortable and very good quality. Breakfast has a ton of options for fruits, juices, cakes eggs etc. The pool and SPA are also amazing, with a dry sauna and a turkish sauna, everything you could need like snacks and refreshments in the pool area are also provided at no aditional cost. Would definetly come back.

Hotel location is very good, just beside the Douro River, not far from the Louis I Bridge, the hotel service is very good, also helped print the required documents, the check-in and check-out speed at the front desk is very fast, also sent chocolate. Praise

My wife recently stayed at this hotel and were very disappointed to say the least. We entered the plush lobby and had a five-star welcome of sorts when we given a small glass of port which we appreciated. A young gentlemen helped us with our luggage and offered to give us advice on various amenities but then seemed to disappear for the rest of our stay. Having said that, despite having someone on the front desk it seems odd for a high-end hotel to not have a dedicated concierge at all times for guests to consult. However, things took a serious turn for the worst on our first morning. We entered the breakfast room and were greeted by two mute looking attendants who didn't even bother to smile or say good morning. When we told them that we had not paid for breakfast, we had to introduce them to the concept of charging it to our room. Breakfast was €30 per person which seemed quite expensive for the very average breakfast on offer. I ordered a cafe au lait which when it arrived was so lukewarm it actually bordered on cold. And then the coup de grace; an eggs benedict so utterly revolting and tasteless I'm still wondering how I didn't throw it up. This was food made by someone utterly indifferent and bordered on contempt. And then to add insult to injury the waiter was pushing the bill and pen in my face before we'd even finished eating. This coloured our view of this hotel for entire stay, and we never ate there again. However, on checking out, something astonishing happened; we settled our bill and waited for the crucial words from the young lady at the desk, 'How was your stay?'. And to our amazement we were never asked. We have stayed in hotels of all kinds, and it is the one phrase uttered again, even perfunctorily. But here, nothing. We decided to give this hotel a go after staying at the excellent ICON Duplo nearby. It is a hotel that prides itself on attention to detail and kindness and thoughtfulness of it's staff, and we thought that staying at a similar boutique hotel we would get a similar level of service. The Pestano Brasileria seems content to masquerade as a top tier hotel and charge while offering a distinctly 3-star service. We will not make the same mistake again.

Top Top Class Hotel. This is an excellent hotel just 500 meters from Porto Sai Bento train station right in the centre of Porto. The staff is exceptionally well trained. The newly built rooms are very spacious and tastefully done. Truly a luxury hotel in every sense. Strongly recommended for all kind of travelers to Porto- holiday or business.

An obvious first class hotel. The room was exceptionally appointed and very spacious. The bathroom was stunning with all marble, separate water closet, shower and double sink vanity. Two closets for hanging and multiple drawers. Very quiet when windows were closed but opened to get the Porto city vibe, when desired. Great location and easily walkable to river or around town. The breakfast buffet was plentiful and delicious. The hotel team was gracious and helpful. The gym was small but had everything you needed to maintain some workout routine on vacation! We didn't enjoy the spa but toured it, including the indoor pool, and it was beautiful. The bar was cozy for a pre-evening drink and the staff was wonderful. Highly recommend this hotel as it will make your Porto experience one to remember!