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Lovely team both in restaurant and the check in desk in terms of communication and fast resolution. Clean and huge rooms. Must try is the bar for sure. Everything was great! Sofia is also very close by, so it would worth to visit this small town.

It’s hard to imagine how a pocket boutique anywhere could be better. We loved it! Six stars! Location: Near the crest of the historic Old Town, a stone’s throw from the Roman theater, you pass under a spindly boom pole setting the tone that you are entering a special gated community. (Just tell the watch person you are a hotel guest.) Décor: It really is an art gallery. Original paintings by contemporary Bulgarian artists are installed throughout. The little breakfast/refreshment keller has catalogues and books about them. The rooms are few enough that you have the sense of staying in a private home. And the wonderful blending of historic, quirky and contemporary touches results in a delightful envelope of character. Barely open two years, it has the assured demeanor of a comfortable longtime resident. Rooms: We stayed in a Deluxe Room on the top floor. What fun to lie in bed gazing at the stars through matching skylights with electronic controls for the shade and shutter on each side. Good storage, outlets, and sitting space. Bathrobes, luxurious Etro amenities, sleek fittings in the bathroom. A small balcony gave us a view over the city. We took a full, leisurely room service breakfast. Service: The door opened to a warm welcome, a full rundown of the routine, and a chance to pre-order breakfast. Checkout was equally friendly and efficient. There is no elevator, but the evening manager carried our bag up when he showed us the room. Surroundings: Although not immediately obvious, street parking is easy; the historic mansions from various periods are an architectural delight. But be aware, the cobblestone streets are serious; it’s no place for heels! Finally, a note to snobs: Until we checked out, I had no idea I had just stayed at a Best Western. If The BW Premier Collection is an example of their latest foray, I’ll be looking for more stays with them. Bravo!

We had a wonderful four days at Villa Flavia. The hotel is only two years old and everything is new and very clean. Our room was spacious and very comfortable. We had a room safe, a coffee machine, a lovely bathroom, free use of the contents of a fridge which is replenished every day and a TV with a few channels in English. There is an open terrace on the top floor with views of the town. The hotel also offers a short tour of the Roman baths in the basement. The staff and efficient and very friendly. We enjoyed the breakfast which has a large choice of cold and hot food. You can have your breakfast inside our on the patio. The air conditioning in the rooms is efficient. The hotel is well placed in the city centre with Roman remains, bars, restaurants and shops within a short walk. I can thoroughly recommend Villa Flavia in Plovdiv.

During my recent business trip to Bulgaria with my Italian partners, we discovered a great new hotel. The quality of the rooms was fantastic, with amenities such as a coffee machine, complimentary water bottles, flip-flops, and shoe-cleaning sponges. The parking was well-organized and innovative, with electronic recognition of license plates. You are asked by email the day before your arrival to send your plate information to the reception before arrival, and your car will be automatically recognized at the entry zone. The hotel also boasts fantastic restaurants and the breakfast buffet was one of the nicest I have experienced in Bulgaria. Overall, this hotel is one of the best new options for business travel in the country. The same ownership as the nearby Jagerhof craft brewery and restaurant is also great. Keep in mind the restaurant is super popular in Plovdiv and often full. They make some of the best beer in Bulgaria; Germany built the beer production facility everything with Bavarian equipment and technology. As the city of Plovdiv has been booming in recent years, hotels like this are so much-needed

New building, clean, large, well-furnished rooms. Big bathroom with perfect plumbing. There is even a heat curtain. Very comfortable bed. The hotel is in the park and sports area of the city, there is quite quiet. But without a car in this hotel there is nothing to do. I didn't like the restaurant at the hotel. Tonight dinner is almost unrealistic. The restaurant is filled with visitors from a nearby residential complex where there are obviously no food facilities. Very slow elevator

We were two couples in double rooms. Very happy with our stay at Boris Palace. All the staff pleasant and helpful. Lady at check in showed us both rooms so we could choose which we preferred. Both rooms spotless. Both had balconies and good views. Very impressed with the cleanliness everywhere. Absolutely spotless. Very nice breakfast of hams, cheeses, lovely fresh bread and pastries. Couldn't fault the hotel and would be my first choice when back in Plovdiv as the location was perfect. In the old town but very close walking distance to everywhere.