See also Pingyao Theme Hotel·Mandarin Hotel

See also Pingyao Theme Hotel·Mandarin Hotel Reviews

See also Pingyao Theme Hotel·Mandarin Hotel

No.154 Shuncheng Road (Building 1, Youjian Pingyao Park), Pingyao, Shanxi, ChinaSee Hotel Details
See also Pingyao Theme Hotel·Mandarin Hotel
See also Pingyao Theme Hotel·Mandarin HotelSee also Pingyao Theme Hotel·Mandarin HotelSee also Pingyao Theme Hotel·Mandarin Hotel
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Guest Reviews

9.3/10
Very Good
944 review
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(944)
Positive reviews(917)
Reviews with photos/video(220)
Convenient location(222)
Delicious breakfast(121)
Friendly front desk staff(68)
Convenient parking(60)
Well designed(21)
Close to scenic area(21)
Offers pick-up/drop-offs(16)
Perfect for families(12)
Negative reviews(27)
Almondzz
Deluxe Standard Room
Stayed in Mar 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Apr 17, 2025
Good location , many restaurants and cafe nearby with supermarket. The distance to old town is a bit far. The room is good, comfy bed, I love the sleep light mode that switch the light in the restroom to be sensor light while walking inside the toilet. great service. The front staff help to hold my luggage to the room and recommend the attractions in the old town. Breakfast is fine.
Response from Property: 親愛的客人，看到您簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的環境與服務。我們力求為每位客人提供最為貼心細緻的服務，您的鼓勵是對我們最大的支持和激勵， 我們會用心服務好每一位家人， 歡迎回家！期待和您的下次相遇~
Guest User
Premier Queen Room
Stayed in Dec 2024
Couple
4 review
7.0/10
Posted on Jan 20, 2025
The hotel was good, but the bed sheets gave us some sort of allergic reaction, the food was ok and the staff was ok as well.
Response from Property: I'm sorry, first of all, thank you for coming to China, the ancient city of Pingyao, the world's cultural heritage. Thank you again for your recognition of seeing Mandarin Hotel again. It is our negligence and dereliction of duty not to find out in time that you are allergic to bedding. We very much hope that you can remind us in time during your stay, so that we can serve you better! Welcome to The Ancient City of Pingyao
Guest User
Premier Queen Room
Stayed in Jun 2024
Traveling with friends
5 review
8.5/10
Very Good
Posted on Jul 25, 2024
The hotel is average, the staff was friendly. The lady at the reception desk was helpful and spoke little bit English. My wife and I got a good rest. Staying one night in this hotel was ok. The hallway was a little bit noisy and we could smell cigarettes. Overall, not bad for the money. The room was clean.
Response from Property: Dear guests, it is really exciting to see your simple and profound praise, and you also recognize our environment and services so much. We strive to provide the most intimate and meticulous service for each guest. Your encouragement is our greatest support and encouragement. We will serve every family with our heart. Welcome home! Looking forward to meeting you next time ~
Guest User
Deluxe Standard Room
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 20, 2025
Everything is fine
Response from Property: Dear Valued Guest,Thank you for choosing Wen Hua Hotel and for your generous compliments! Wen Hua Hotel is your most beautiful and warmest home away from home in Pingyao. Remember to come back and see us soon!
Guizhonglaoshi
Premier Queen Room
Stayed in Apr 2024
Family
31 review
10/10
Outstanding
Posted on May 12, 2024
The first choice for self-driving, good value for money, right in the Pingyao scenic area, convenient parking, the parking lot here is not very crowded during the May Day holiday, it is large enough. The hotel has complete facilities and is only a few minutes' walk from the ancient city, which is very convenient.
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Response from Property: Dear guest: Hello! Thank you for choosing the Mandarin Oriental Hotel. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Pingyao easy, pleasant and smooth. We look forward to your visit again to experience the different style of Mandarin Oriental Hotel. Wish you all the best
Guest User
Deluxe Standard Room
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 3, 2024
The front desk staff is very friendly, the breakfast is good, the facilities are very unique, the location is very good, it is only a few minutes away from Pingyao, and it is also close to the ancient city, not too far away. In short, the trip to Pingyao is very beautiful, and I will come again!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Jianghubaogong
Premier Queen Room
Stayed in Mar 2024
Business traveler
16 review
8.0/10
Very Good
Posted on Apr 13, 2024
I have stayed here several times before. I stayed here for two nights this time. The hotel service is good and the staff is friendly. The performance venue is only a three-minute walk away. The entrance of Pingyao Ancient City can be reached in more than ten minutes on foot. The surrounding restaurants are also convenient
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Guest User
Premier Queen Room
Stayed in Mar 2024
Family
5 review
10/10
Outstanding
Posted on Apr 7, 2024
It was my first time to travel to Pingyao Ancient City. On the first day, I experienced the characteristic big kang room in the ancient city. On the second day, I chose the Encore Mandarin Hotel. It is worthy of being the top hotel in the local area. The hotel-style management is still much better than the homestay. The environment is comfortable, the hygiene is very good, the service attitude is also good, and the environment is relatively quiet. It is right next to the Encore Pingyao Theater. After arriving at the hotel, because the original room type was full, it was upgraded to a deluxe suite for free, and the family was very satisfied. The location is also good, and there is a shuttle bus at the door to enter the ancient city. In a word, it is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Guest User
Deluxe Standard Room
Stayed in Mar 2024
Family
68 review
8.0/10
Very Good
Posted on May 2, 2024
Normal hotel, facilities are also satisfactory, close to See Pingyao Theater, not too close to the ancient city, but not far away. See Pingyao tickets are difficult to book during holidays, it is recommended to make an appointment online in advance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the same feeling as home. Thank you for your recognition of our work. We are also very glad that you chose us to accompany you on your trip to Pingyao. Thank you for your love of the Encore Pingyao performance! Encore Pingyao online tickets can be purchased one week in advance. Warm reminder to arrange your travel plans in advance! We will continue to work hard, and you are also welcome to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Guest User
Premier Queen Room
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 6, 2024
The hotel is near the ancient city, with a good environment. Entering the ancient city is like traveling through history. The breakfast is also good. The service at the front desk is very good. The lady arranged a tour guide and a tour bus for me, which saved me a lot of walking. I learned about the ticket culture. It is worth coming. I watched Pingyao Again in the evening. It is the ceiling of large-scale dramas at present. It is so shocking. I will come again.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Guest User
Premier Queen Room
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 29, 2024
The location of the hotel is very good, the room is well lit, hygienic and clean, the facilities are brand-name, the toiletries are very high-end, and there are many kinds of breakfast. My husband has hypoglycemia, and the front desk sent snacks in time, which is very good. Pingyao City Wall, Rishengchang, the ancient city is too big, it is recommended to take a tour bus.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Guest User
Premier Queen Room
Stayed in Feb 2024
Booked for others
1 review
10/10
Outstanding
Posted on Mar 9, 2024
The hotel environment is very beautiful, the hotel design is very good, the room is clean and sanitary, and it makes people feel very comfortable. The service at the hotel front desk is also very thoughtful, and they also introduced the must-see attractions. They were able to meet our requirements in a timely manner, which left us a very good impression. The breakfast was especially delicious. After watching the shocking Pingyao, the stay experience was very good. Recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Guest User
Premier Queen Room
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 9, 2024
Brought friends here, the design style is very charming. The service of the front desk lady is great and considerate. The room facilities are all branded, the washing and care are very high-end, better than some star-rated hotels, and there are many types of breakfast, and the combination of meat and vegetables is very good. It is a very satisfactory stay experience, highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Xusuifengfei
Premier Queen Room
Stayed in Feb 2024
Family
7 review
10/10
Outstanding
Posted on Mar 4, 2024
The facilities in the room are great, the water supply is sufficient, and the front desk is very responsible to answer various questions. There is an elevator directly to the underground parking lot. It is a three-minute walk from the performance, and the restaurant is also great.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!
Misiteyang1203
Premier Queen Room
Stayed in Jan 2024
Other
2 review
10/10
Outstanding
Posted on Feb 25, 2024
The king-size bed room I booked was sold out when I checked in, so I was upgraded to a king-size bed suite for free. The window and pillows were very comfortable, one of which was a buckwheat pillow~ The room temperature was suitable and the sound insulation was also very good. This hotel is located in the park of See Pingyao Again, and it takes only five minutes to walk from the hotel to the performance venue of See Pingyao Again. Walk outside the ancient city and walk to the Upper West Gate of Pingyao Ancient City, which takes about 15 minutes. If you don't want to walk, you can also take a tour bus, which costs 10 yuan per person. Although the Lower West Gate of the ancient city is on the right hand side of the park gate, after entering from the Lower West Gate, it is the residential area in the ancient city, and it takes a long time to walk to the South Street or West Street where you can go shopping.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Encore Pingyao Theme Hotel Group ~ Encore Mandarin Hotel! Creating value-added services for customers is our goal. We hope that every guest who comes to the store can find a sense of belonging and experience the feeling of home. Thank you for your recognition of our work. We are also glad that you chose us to accompany you on your trip to Pingyao. We will continue to work hard, and welcome you to share this pleasant stay experience with your relatives and friends. All the staff of the hotel group sincerely look forward to your next visit! I wish you a smooth work and life!