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Verified reviews
Location9.6
Amenities9.6
Service9.5
Cleanliness9.6
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All reviews(913)
Positive reviews(898)
Reviews with photos/video(135)
Delicious breakfast(165)
Classy environment(76)
Friendly front desk staff(48)
Perfect for business trips(31)
Clean pool(15)
Great swimming pool(15)
Has facilities for children(4)
Luxurious(4)
Negative reviews(15)
vikas
Special Single Room
Stayed in Jun 2025
Business traveler
4 review
8.0/10
Very Good
Posted on Aug 1, 2025
new hotel, but need to look at the house keeping. there was a mosquito in the room. otherwise everything was good.
Response from Property: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!我們會不斷提高服務質量和設施設備,希望能夠給每位客人帶來温馨的入住環境,我們衷心期待您的再次光臨,希望在您下次入住時給您煥然一新的感覺!
Guest User
Special Single Room
Stayed in Jun 2025
Business traveler
5 review
9.5/10
Amazing
Posted on Jul 11, 2025
Overall happy with the experience
Response from Property: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!我們會不斷提高服務質量和設施設備,希望能夠給每位客人帶來温馨的入住環境,我們衷心期待您的再次光臨,希望在您下次入住時給您煥然一新的感覺!
Guest User
Special Single Room
Stayed in Nov 2024
Business traveler
27 review
10/10
Outstanding
Posted on Feb 10, 2025
Great breakfast, service could be a little bit better. Very clean
Response from Property: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!我們會不斷提高服務質量和設施設備,希望能夠給每位客人帶來温馨的入住環境,我們衷心期待您的再次光臨,希望在您下次入住時給您煥然一新的感覺
Anonymous User
Special Single Room
Stayed in Jun 2024
Business traveler
5 review
9.5/10
Amazing
Posted on Aug 14, 2024
Arrived late at the hotel after a flight delay. Kitchen shut and no food available for order, not even snacks or sandwiches. Front desk suggested me to order food delivery but I couldn’t as I am a foreigner travelling from overseas that didn’t have any WeChat pay or alipay to pay for the service.
Response from Property: Dear guests, thank you for choosing the Kaiyuan Mingdu Hotel in Pingyang and giving us valuable feedback. I am very sorry for not giving you a good experience during your stay! You mentioned the deficiencies, and continuously strengthen staff training and management, improve the quality of service.
Shahar
Kaiyuan City-View Twin Room
Stayed in Jun 2024
Business traveler
13 review
10/10
Outstanding
Posted on Jul 3, 2024
New hotel, the room is fantastic 👌 highly recommended
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快
Guest User
Kaiyuan City-View Twin Room
Stayed in May 2024
Business traveler
18 review
8.5/10
Very Good
Posted on Aug 29, 2024
Good hotel. Suitable for purpose. Nice and clean
Response from Property: 酒店回覆內容:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快.
Sunil
Special Single Room
Stayed in Mar 2024
Traveling with friends
30 review
10/10
Outstanding
Posted on Apr 23, 2024
Very pleasant & comfortable
Response from Property: Dear guest, hello. Thank you for staying at the Pingyang Kaiyuan Mingdu Hotel and taking up your valuable time to give feedback on the hotel. I am glad to learn that you are satisfied with the service we provide. We will continue to maintain a high level of service and provide our guests with satisfactory service and stay experience. Sincerely hope that you will continue to choose us as your journey home when you travel again~
Guest User
Kaiyuan City-View Twin Room
Stayed in Apr 2025
Family
111 review
10/10
Outstanding
Posted on May 12, 2025
Because we had to take a boat to Nanji Island, we chose Pingyang New Century Grand Hotel, which is close to Aojiang Passenger Terminal. We didn't expect that this was a wise move. The hotel environment is elegant, the facilities and equipment are complete and new, and the hotel waiter greeted us with a smile and answered questions patiently. Knowing that we were leaving at 7 o'clock in the morning, he packed breakfast for us in advance, which was very heartwarming. Here I would like to praise Chen Yangyang and Zheng Guorong at the front desk. This was a great experience, and I will choose Pingyang New Century Grand Hotel next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! We will continue to improve the quality of service and facilities and equipment, hoping to bring a warm living environment to every guest. We sincerely look forward to your visit again and hope to give you a brand new feeling when you stay next time!
XieYezi007
Kaiyuan City-View Twin Room
Stayed in Mar 2025
Family
19 review
10/10
Outstanding
Posted on May 6, 2025
The room is quite big, the location is good, and the hotel's breakfast is very rich. Overall it is not bad, but the price has increased during the May Day holiday.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! We will continue to improve the quality of service and facilities and equipment, hoping to bring a warm living environment to every guest. We sincerely look forward to your visit again and hope to give you a brand new feeling when you stay next time!
Guest User
Special Single Room
Stayed in Mar 2025
Business traveler
144 review
10/10
Outstanding
Posted on Apr 25, 2025
Very close to the train station, very new hotel, the overall feeling is very comfortable, the waiter is very considerate, helping to take the bag and deliver it to the room, there is fruit in the room, I will continue to stay next time!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! We will continue to improve the quality of service and facilities and equipment, hoping to bring a warm living environment to every guest. We sincerely look forward to your visit again and hope to give you a brand new feeling when you stay next time!
huahua
Kaiyuan City View Double Bed Room
Stayed in Mar 2025
Business traveler
14 review
9.2/10
Great
Posted on May 6, 2025
The hotel facilities are relatively new, the location is convenient, it is convenient to take a taxi to go anywhere, the floor is relatively high, the view is good, there are more breakfasts, it is very suitable for business trips
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! We will continue to improve the quality of service and facilities and equipment, hoping to bring a warm living environment to every guest. We sincerely look forward to your visit again and hope to give you a brand new feeling when you stay next time!
Aizhetengde🐰🐰
Special Single Room
Stayed in Mar 2025
Other
5 review
9.7/10
Amazing
Posted on Apr 7, 2025
Service: The concierge and security services are very proactive and positive, the front desk is a little indifferent, and the black suited staff with glasses in the western restaurant are a little stiff. The concierge service is really great.
Facilities: The lobby and elevator are good, the bathroom is leaking, because it is a new hotel, it is in good condition at present, and it needs time to maintain.
Breakfast: The buffet breakfast is really great and very attentive, with Wenzhou-style fish balls, glutinous rice, and vermicelli. The cold dish area is also very rich, and there are even lilies. They also make buns and dumplings on the spot, and they are cooked and fried. The only drawback is that the fish balls are a little salty, and it is recommended to put the tableware directly on the table. Waiters have been arranged at the coffee station. If possible, ask about coffee and tea, which would be really great.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you very much for staying at New Century Grand Hotel Pingyang. Thank you for your valuable comments and suggestions. We will immediately arrange rectification for your comments and make improvements to the facilities and equipment in all the guest rooms of the hotel! We will continue to improve the quality of service and facilities, hoping to bring a warm living environment to every guest. We sincerely look forward to your visit again and hope to give you a brand new feeling when you stay next time!
Guest User
Special Single Room
Stayed in Mar 2025
Solo traveler
26 review
6.0/10
Posted on Apr 4, 2025
I checked in at night, set the air conditioner to heat, and set the temperature to 28 degrees. I was woken up by the cold at around 4 o'clock in the morning. I called the front desk at around 7 o'clock, and they replied that I turned it off at 3 o'clock in the middle of the night. They turned off the air conditioner in the second half of the night when the temperature was the lowest, and they didn't inform the guests in advance, otherwise they could prepare in advance. This kind of service in a five-star hotel is really speechless. I don't know why. I asked the hotel to give an explanation, but they couldn't explain it. There was no garbage bag on the trash can (I don't know whether it should be covered or not). I don't know if other New Century hotels are like this, or if New Century Mingdu's quality control is like this now?
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at New Century Grand Hotel Pingyang. Thank you for your valuable comments and suggestions. We will immediately make rectifications based on your comments and conduct a review of the facilities and hygiene of all the rooms in the hotel! We will continue to improve the quality of service and facilities, hoping to bring a warm living environment to every guest. We sincerely look forward to your visit again and hope to give you a brand new feeling when you stay next time!
Guest User
Executive City-view Suite
Stayed in Feb 2025
Business traveler
10 review
8.0/10
Very Good
Posted on Mar 27, 2025
Because we drove a long distance to Pingyang in the middle of the night to check in, the front desk lady did not make us feel the smiling service the whole time. Maybe she was too tired after working the night shift. Anyway, she did not smile the whole time and her words were very stiff. Fortunately, the hotel room did not disappoint us. It was clean and hygienic, with a simple and elegant design. The lady who provided housekeeping service had a very good service attitude. 👍 I arrived at the restaurant late for breakfast and ate slowly. A guy, who was probably a restaurant supervisor, pulled up the sunshade next to me without asking me, so I had breakfast in the sun... It felt very rude~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable suggestions and timely pointing out the shortcomings of our work. We are very sorry for the unpleasant feeling you had in the hotel! It is indeed our fault that the front desk receptionist forgot to smile when serving you. We will screen stricter regulations to improve our service quality. We attach great importance to the feedback of every guest, and your feedback is crucial to the improvement and promotion of our hotel. Looking forward to meeting you next time. Providing better service and super value experience to all guests is our goal. We sincerely welcome you to visit Pingyang New Century Grand Hotel again.
Pianpian-
Kaiyuan City-View Twin Room
Stayed in Jan 2025
Family
70 review
9.5/10
Amazing
Posted on Feb 12, 2025
The hotel has just opened, and everything is OK! It is close to Pingyang High-speed Railway Station, Wanda Plaza is nearby, and parking is convenient! The breakfast is quite rich! I will continue to stay here in the future! When cleaning, pay attention to the local hygiene, this point needs to be strengthened!
Original TextTranslated by Google
6/10
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! We will continue to improve the quality of service and facilities and equipment, hoping to bring a warm living environment to every guest. We sincerely look forward to your visit again and hope to give you a brand new feeling when you stay next time.