Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.3
Amenities7.8
Service8.0
Cleanliness8.2
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All reviews(47)
Positive reviews(35)
Reviews with photos/video(12)
Awesome rooms(7)
Clean and tidy(6)
Awesome stay(6)
Negative reviews(6)
Denis
Deluxe Double Room
Stayed in Dec 2024
Couples
9 review
4.0/10
Posted on Jan 6, 2025
The room was ok, water, bathroom, air conditioner and fridge worked well.
Everything inside is noticeably worn out. Lots of hairs were everywhere in the room, even on the bad. Lots of warning notices says your goods can be stolen in the room.
Breakfast is veeeeery poor, horrible experience. Location is bad. Swimming pool… somebody used it, it exists.
Nice view and roti shop nearby.
If you know you know
Deluxe Double Room
Stayed in Nov 2024
Solo travelers
10 review
9.0/10
Great
Posted on Dec 27, 2024
The hotel rooms are decent and bed is comfortable, the pool is super cold as the building block out most of the daylight. With limited sun loungers the restaurant is the only place to relax. Although this is next to the pool it is missing that Thailand holiday feel. Breakfast is Average at best but the A La carte menus is better. Hotel staff are friendly and welcoming. The local area is pretty basic but Phuket old town is 20-25 minutes away and I would recommend renting a scooter (hotel staff can help).
Leo Constantine
Deluxe Double Room
Stayed in Nov 2024
Solo travelers
8 review
8.0/10
Very Good
Posted on Dec 22, 2024
hotel look new from the outside but the inside is average only, shower head is the fixed one, so you can’t take it out, kinda inconvenient. 
Nymaa
Deluxe Double or Twin Room
Stayed in Dec 2023
Couples
2 review
7.0/10
Posted on Jan 13, 2024
Very nice and clean and also outdoor pool were good. However, the location is not good, far from downtown and other famous beach.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Solo travelers
2 review
8.5/10
Very Good
Posted on Oct 26, 2024
Was a great experience, easy to get to and good service overall.
Petchlada
Deluxe Twin Room
Stayed in Jul 2023
Family
14 review
8.5/10
Very Good
Posted on Sep 5, 2023
Very nice food and wedding party so good
Anonymous User
Deluxe Twin Room
Stayed in Dec 2024
Couples
12 review
10.0/10
Outstanding
Posted on Jan 3, 2025
best hotel to stay
Serena Si
Deluxe Twin Room
Stayed in Oct 2023
Travel with friends
16 review
6.0/10
Posted on Dec 2, 2023
Nice location, but I think hotel is quite expensive for what it is.
MariiaBelousova
Deluxe Double Room
Stayed in Aug 2024
Couples
2 review
10.0/10
Outstanding
Posted on Sep 20, 2024
Cool place
Guest User
Deluxe Double Room
Stayed in Dec 2022
Solo travelers
1 review
9.0/10
Great
Posted on Jan 17, 2023
If you want to stay in a hotel that is clean, had a great restaurant and a pool, the Pago is an excellent choice. It’s away from the beaches and tourists on the island and is a great location to go North or South of Phuket. I’d definitely stay there again.
MM
Deluxe Double Room
Stayed in May 2022
Couples
8 review
2.0/10
Posted on Jun 27, 2022
This is definitely not anything special and it's 100% NOT a 4* Hotel. It's a 2 at best and the only thing you will like is the pool. Apart from that it's a run down dirty place to stay . Even the pencil has bite marks . seriously ***
If you want to book a nice 4 star hotel. THIS IS NOT IT
AVOID AVOID AVOID
6/9
Andrew
Deluxe Twin Room
Stayed in Jan 2024
Solo travelers
9 review
8.0/10
Very Good
Posted on Mar 20, 2024
Nice place to stay
Guest User
Family Suite
Stayed in Oct 2023
Solo travelers
3 review
10.0/10
Outstanding
Posted on Jan 9, 2024
All.good very clean
Sweetie7777
Deluxe Double Room
Stayed in Mar 2024
Couples
15 review
10.0/10
Outstanding
Posted on Apr 19, 2024
Great
Tim Mystery
Garden Access Room
Stayed in Mar 2025
Couples
7 review
9.0/10
Great
Posted on May 24, 2025
Very nice and beautiful hotel! Makes great photos. Not many people.
The pool is big. Breakfasts are not bad, but could be better. We took a room with an exit to the garden, but because there are a lot of insects flying there, we did not go out much.
The location of the hotel is not the best, there is only 7/11 nearby, there is no infrastructure nearby, if you have transport, then this problem immediately disappears.