Baumanburi Hotel Reviews

Response from Property: Dear Guest,Thank you for your kind words! We are delighted to hear that you had a pleasant stay and that our staff made a positive impression on you. Providing friendly and welcoming service is our top priority. We're also glad you enjoyed the beautiful ambiance of our pool area at night. We look forward to welcoming you back soon!Best regards,Baumanburi Hotel

Response from Property: Dear Guest,Thank you for sharing your valuable feedback with us. We are truly sorry to hear that your stay did not meet your expectations, especially due to the noise from the nearby square activities. This is not the experience we aim to provide for our guests.We apologize for the inconvenience caused by the noise. As the hotel is located in the city center, festive celebrations during the holiday season may occasionally impact the quietness of the environment. We have already communicated with the relevant authorities to minimize disruptions for our guests. For future stays, we recommend reaching out to us in advance so we can arrange a quieter room for you.Regarding the handling of the issue by our staff, we will enhance training to ensure that every team member is better equipped to assist guests and provide a more comfortable stay.We sincerely hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made. Wishing you a happy New Year and all the best!Sincerely,The Hotel Management Team

Response from Property: Dear guest: Thank you for choosing to stay in our hotel and sharing your stay experience! We are very happy to know that you recognize the hotel service. Your satisfaction is our greatest motivation to move forward. Regarding the night noise problem of the street-facing building you mentioned, we deeply apologize and have reported it to the relevant department as soon as possible. In the future, we will strengthen the optimization of sound insulation measures and more accurate room type reminders (the street-facing building is close to Patong Second Street, and the noise isolation is limited by uncontrollable forces), and strive to provide guests with a quieter living environment. Sincerely look forward to your visit again, so that we have the opportunity to present you with a more perfect stay experience. Wish you all the best! baumanburi hotel team

Response from Property: Dear GuestThank you for your feedback! We're delighted to hear that you enjoyed our convenient location and spaciousrooms. Weappreciateyourcomments regarding the lighting and the hotel's age—we are always looking for ways to improveour guests'experience. It's also wonderful to know that our reception service met your expectations.We hope to welcome you again in the future!Best regards, Baumanburi Hotel

Response from Property: Thank you for staying at our Patong Baumanburi Hotel. Thank you for your support and recognition. We will continue to provide good service and improve quality. If you have any questions or feedback, please feel free to contact us. I wish you good health and a happy life! Looking forward to seeing you again! Thank you

Response from Property: Dear GuestThank you so much for taking the time to share your feedback! We’re thrilled to hear that our reception and staff made such a positive impression and exceeded your expectations – it’s always our goal to ensure guests feel warmly welcomed. We’re glad you enjoyed the pool and appreciated the cleanliness of the grounds! Your note about areas needing attention is well received, and we’ll address these promptly to keep improving. We completely understand your comments about the room’s lighting and design. Modernizing our spaces is an ongoing priority, and we’ll certainly keep your feedback in mind for future updates. Apologies for the TV hiccup – we’ll double-check our systems and instructions to make things more user-friendly for future guests. You’re absolutely right about the lively atmosphere in central Patong – it’s part of the area’s charm, but we appreciate your understanding! We’d love to welcome you back during low season for a quieter stay, and we’ll do our best to ensure an even more relaxing experience next time. Thanks again for choosing us, and we hope to see you again soon! Warm regards, Baumanburi Hotel

Response from Property: Kære, Mange tak for din grundige feedback og dine venlige ord om vores personale og beliggenhed. Vi sætter stor pris på din tilbagemelding, da den hjælper os med at forbedre vores gæsteoplevelse. Vi beklager, at støjen fra gaden i det oprindelige værelse påvirkede jeres ophold. Godt at høre, at skiftet til et højere etage gav mere ro – selvom det desværre betød mindre udsigt og ingen balkon. Vi noterer os behovet for bedre lydisolering i frontbygningens værelser til fremtidige renoveringer. Angående børnepoolen takker vi for din ærlighed om stenbelægningen i de lave områder. Vi designede den med større børn i tankerne, men vil genoverveje materialevalg for at gøre den mere behagelig for yngre gæster. Vi forstår frustrationen ved solsengsreservationer og arbejder på en mere retfærdig løsning til kommende sæsoner. Din observation er noteret! Det glæder os utroligt, at I nød vores centrale beliggenhed og de imødekommende medarbejdere. Vi håber at kunne byde jer velkommen igen – måske i et af vores bagliggende familievenlige suites med privat terrasse.Venlig hilsen Baumanburi Hotel

Response from Property: Dear Guest,Thank you for choosing our hotel and recognizing our excellent location. We sincerely appreciate your candid feedback as it helps us improve our services.We sincerely apologize for your concerns about outdated furniture, bed comfort, and air conditioning noise. We are currently implementing a phased room renovation plan, and your comments will guide us in prioritizing these updates. Our maintenance team will immediately check the air conditioning unit to ensure normal operation and reduce noise levels.Regarding the communication of policies and charges after booking, we deeply regret this. We have reviewed our internal processes and did not find any issues, and there are clear check-in rules on various booking platforms to avoid future misunderstandings.Your experience fell far short of our service standards, and we take your feedback seriously. If you are considering staying at our hotel again, please contact our guest relations team in advance. We are honored to arrange a free room upgrade or other compensatory benefits for you to regain your trust.Thank you again for your valuable insights. We hope to have the opportunity to welcome you back for a more comfortable stay.Best regards,Baumanburi Hotel

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the cleanliness issues you encountered in your room. Maintaining high hygiene standards is our top priority, and we deeply regret that our housekeeping service fell short of your expectations during your visit. Your comments have been shared with our team to reinforce thorough daily cleaning protocols, including floor maintenance. We appreciate your acknowledgment of our room design concept, though we understand that certain furnishings and appliances (such as the TV, AC, and table aesthetics) did not meet your comfort or style preferences. Please know that we are actively planning phased upgrades to modernize our facilities while preserving the unique character of our spaces. Your feedback is invaluable in helping us improve. We hope you might reconsider staying with us again in the future, allowing us the opportunity to provide the seamless, refreshed experience you deserve. Should you wish to discuss further, please contact us。Warm regards, Hotel Management Team

Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have more than 10 room types in hotel, we strongly recommend you increase budget for travel, Hope that you will give us the opportunity to better serve you in the near future. Sincerely

Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!