Kata Garden Resort

Kata Garden Resort Reviews

Kata Garden Resort

32 Patak (West, Mueang Phuket, Phuket Province, 83120, ThailandSee Hotel Details
Kata Garden Resort
Kata Garden ResortKata Garden ResortKata Garden Resort
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

6.4/10
44 review
Verified reviews
Location6.9
Amenities6.2
Service6.2
Cleanliness6.4
Filter by:
Sort by:
All reviews(44)
Positive reviews(24)
Reviews with photos/video(7)
Great location(7)
Negative reviews(12)
Mark andrew
Standard Queen Room
Stayed in Nov 2024
Couple
7 review
7.0/10
Posted on Jan 3, 2025
In a good location between Karon and Kata beach. Breakfast provided was nice, and bar at the front is good. One main pool gets all the use and is fine, the others can be used but as they don’t get much use they can appear slightly neglected by the staff. We had a room close to the front which was helpful as it is quite a large property. A few small issues we experienced, door handle would fall off for one, and the housekeeping would sometimes knock before checkout time.
W. Luiz Souza
Deluxe Room
Stayed in Nov 2023
Couple
2 review
2.0/10
Posted on Jan 6, 2024
I will never stay in this hotel again, it ruined my vacation. It’s better to pay half price for q AirBNB then to stay in this place. There service is horrible, and believe me, the staff is not friendly. Is the worst breakfast I ever had in Thailand. The location is good. The place is also clean well decorated. But, for me, the service is the most important thing. They kept a very Claud lamp outside our balcony that make our room shiny like a sun the whole night. Even after I friendly complain many times, they said they will switch off some how in the next day; and never happened. I spent the whole week with that light even during the night. They treat me as a fool. I went there to rest and I spent most of the days without having any sleep. I’ve seen many other guests complaining about the same reason, and they seems didn’t care. I hope if you see that, it makes your mind to do not make the same mistake I did. Because something has to change in this place.
Guest User
Superior Room
Stayed in Apr 2023
Couple
10 review
10/10
Outstanding
Posted on May 29, 2023
Nice Garden lots of green, good location, quiet area, close to Karon beach
Dima Di
Deluxe Room
Stayed in Mar 2023
Couple
15 review
8.0/10
Very Good
Posted on May 21, 2023
The hotel is really a paradise if you consider a cozy nice location. Rooms a big, a little bit old, but I guess that also gives a flair. Bring enough mosquito repellent, this hotel is on the heart of nature, those little Bastards are just too many! 😂
Anny
Mini Suite
Stayed in Dec 2024
Family
1 review
6.0/10
Posted on Jan 14, 2025
Due to force majeure, we had to book this hotel a few days before departure, since there were no other options for this money in the Kata/Karon area. Well. First, the good. The hotel location is excellent - 7 minutes to Karon Beach and 10 minutes to Kata Beach. The hotel is slightly on a hill, but the walk is comfortable. The hotel grounds are large by Thai standards, green, with lots of beautiful flowers, a pond with fish, and gazebos. This must have been a beautiful hotel once... The air conditioning worked well and was quiet. The room (mini-suite) was large, you could even see the sea. That's probably where the positives end. The entire hotel consists of dozens of steps that you need to climb to get to your room. If you book a mini-suite, be prepared for a long climb from the reception. It's not easy in the heat and is probably only suitable for young and healthy people without problems with the musculoskeletal system and without children. The rooms are very old. Everything is falling apart. Dirty! They seem to clean and change towels, but the plumbing is dirty, the mirror is covered in spit, the kitchen is just awful. I washed what I could myself, but it didn't help much. There are no mosquito nets on the windows, but it seems there were no mosquitoes. The hotel grounds are poorly cleaned. I saw trash in two gazebos - they only removed it on the third day. Part of the hotel is abandoned. Leaves are floating in the pools, we didn't dare to swim there. The reception solves tourists' problems "in a haphazard manner", they want money for everything. The breakfast in the restaurant is average, but, in general, you won't go hungry: they make an omelet/fried eggs, there are tomatoes, cucumbers, salad, fruit - watermelon and pineapple, yogurt, pie, toast, bacon, potatoes, something hot. The tea is terrible - brewed from a bag. The cleanliness, flies and birds raise questions. But this is Asia, so we take a philosophical approach here. There are problems with the water - the water does not switch to the shower head, you have to drain the water for a long time to get hot water. One day there was no water at all, but they seemed to fix it quickly. Overall, the hotel is not worth its money at all. The owners and management do not care about tourists, they do not want to invest money in staff and repairs.
Original TextTranslated by Google
Якушев Евгений
Superior Family Room
Stayed in Jan 2024
Family
8 review
7.0/10
Posted on Feb 19, 2024
We stayed in this hotel for 2 nights in February 2024. The impressions are twofold, firstly positive, the location is close to Katya and Karon, the walk is about 10 minutes maximum. There is a night market nearby where you can eat inexpensively, along the road there is a 7/11, where we bought all the necessary drinks))). Now about the negative aspects, the rooms are old, smell damp, water drips from the air conditioner straight onto the floor, I had to put a towel on it. The view from the room’s window was on a concrete wall half a meter from the window. There are only 3 sockets per room, so choose either a TV, a kettle or a telephone))). . Because We have 4 phones with children, we have never turned on the TV, and it is very ancient, almost a tube one. There is a swimming pool, but it is quite small, but for those who like to dive, the depth on one side is 2.7 m and it is very heavily chlorinated; the children’s fingers were all corroded by the chlorine. As a result, we don’t want to return to this hotel, but the territory is beautiful and the location is convenient, but the number of rooms spoils the whole impression....even going up the hill wasn’t that stressful.
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Aug 2023
Family
3 review
10/10
Outstanding
Posted on Sep 28, 2023
I liked the hotel, the location is good. And the staff is very friendly.
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Dec 2023
Family
1 review
9.0/10
Great
Posted on Mar 17, 2024
There for almost two weeks, as a family. The first room was nice, upstairs, lots of greenery and lots of stairs. It was too far for me, so we changed to a room near the pool. No view but newer. The pool is nice. Sufficient loungers. The breakfast is ok. Could be better@ But it's ok. The restaurant is extremely overpriced. And not very good. Always almost empty. The location between Kata and Karon is great. You can book with confidence.
Original TextTranslated by Google
Kakakatov
Deluxe Double Room
Stayed in Nov 2023
Couple
6 review
8.5/10
Very Good
Posted on Jan 2, 2024
Not a bad hotel, but rather similar to the style of the resorts in the Krasnodar region in Russia. The pool is not bad, there is enough space for everyone. There are a huge number of cafes nearby, close to both Kata and Karon beaches, within a 5-10 minute walk. The golden mean for a budget holiday
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Jun 2023
Solo traveler
3 review
8.5/10
Very Good
Posted on Sep 29, 2023
The room is good.
Original TextTranslated by Google
Guest User
Deluxe Room
Stayed in Jan 2023
Couple
3 review
2.0/10
Posted on Mar 6, 2023
The hotel facilities are very average, there are too many mosquitoes, the room is full of mosquitoes, the first night when I arrived, the sheets were dirty, and I changed them after I told them the next day, thinking it was very quiet. It's not quiet either. There is a restaurant and bar at the door. It will get better after 12 o'clock. If you are afraid of mosquitoes, don't stay here. I stayed for five days because I couldn't check out the room.
Original TextTranslated by Google
OWEN168168
Deluxe Room
Stayed in Jan 2023
Family
17 review
5.0/10
Posted on Apr 29, 2023
Booked two rooms, one room had the sound of a Torah machine at night, like the sound of an outdoor air conditioner
Original TextTranslated by Google
มามี๊นุช
Superior Room
Stayed in May 2023
Traveling with friends
1 review
6.0/10
Posted on Aug 3, 2023
good shady atmosphere Good service restaurant..
Original TextTranslated by Google
Guest User
Stayed in Dec 2024
Traveling with friends
2.0/10
Posted on Jan 12, 2025
This place is the worst. Got in late, took us to our rooms and neither of our showers worked. One of our bathroom had bugs covering the floor and I asked them to clean it he said tomorrow. I said no, they cleaned it. Then barged into my room wanting a tip. We asked them to fix our showers and they never did. Finally we just found a different place. We asked for a refund and never got a response. So we just out the money. This is the worst place I have ever stayed in the many times I have been to Kata.
Jiajia771127
Stayed in Feb 2024
Couple
10/10
Outstanding
Posted on Mar 21, 2024
Early check in is possible and the staff was friendly. Reasonable price and nice access to the beach. Stayed here for two nights. Air conditioning was nice than that of another hotel yesterday... The sound of air conditioner was loud but was okay with me.
Response from Property: Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager