Top 5-Star Hotels in Phu Quoc Island

Good prices & good food as well as good location. The bed so comfy and spacious. We're spent 3 nights here. The staff in the restaurant have a very good services and still recognized our family. The only comment is should have an option for children food. So you will get more family travelller. And tried to assigned room next to each other.

A recommended hotel when you plan to stay in Phu Quoc during your vacation. The staffs here are friendly and take care of the guest. A great hospitality given by the front office - Ms My. She really done a great job and very taking care of me during my stay. Definitely, I will go back to stay with this property!

The establishment was very beautiful and serene, and everything was clean and very luxurious. The shops in the surrounding area were very traditional, which was lovely to experience, and there were many convenience stores dotting the surrounding area. The staff was excellent and super helpful and kind. They also helped us to arrange several tours, our favorite being the island hopping tour. The one downside to this place is that the restaurants and the amenities were very expensive. Prices were inflated, sometimes quadruple the amount outside so we saw many people frequenting places off the premises. My recommendation would be to have more variety of places to eat and drink that won’t break the bank and I’m sure this establishment will have many more customers. To add, the breakfast was absolutely phenomenal, some of the best I’ve ever had in my life. It’s definitely worth checking out and we will definitely stay here again.

We had an incredible stay at this hotel! The facilities were absolutely top-notch, and the staff went above and beyond to ensure we had a great experience. From the moment we arrived, we felt warmly welcomed and well taken care of. The highlight of our stay was definitely the stunning pool—it was huge, well-maintained, and perfect for relaxing after a day of exploring. The private beach was just as amazing, with pristine sand and crystal-clear waters. We loved spending our afternoons there, soaking up the sun and enjoying the peaceful atmosphere. However, there were a couple of small downsides. The bathroom had a large glass window that made it a bit awkward when showering or using the toilet, as the other person in the room could see in. There was a roller blind for privacy, but unfortunately, it was a bit see-through, which didn’t fully solve the issue. Also, the soundproofing of the room wasn’t great, and we could hear some noise from the corridor. The AC also could have been better, as it wasn’t as powerful as we expected, especially considering the tropical weather. Despite these minor points, our overall experience was fantastic, and I would still highly recommend this hotel I will be back to this hotel the next time I am in Phu Quoc. There is also a lovely night market opposite the hotel which was a nice surprise.

We have stayed at 2 hotels in Phu Quoc and I could tell you that pools in Novotel is exceptionally good. Their staffs are friendly and helpful. In addition, their location is very close to a night market, you need not worry about how to spend your night time/ just staying in the hotel/ get a grab to visit somewhere else, there are various stores and shop you can stop by. We tried their massage services in promotional price, and I can say that they are good value and you should try it. The only down side in my experience this time is, it may due to we were staying in 5/F floor, the day light and hot air trapped in the room, and so it caused us feeling room temperature is kinda high even during night time/ when sleeping.

Good facilities and good location. Design of room a little outdated and service not really on par with a 5 star hotel but satisfied with my stay in a nutshell.

breakfast buffet was amazing. lots of choices to choose from, eggs cooked to order and fresh pho to satisfy your soup needs. i personally had two bowls of chicken pho to myself. they have different vietnamese banhs made daily, from banh hot, banh xeo, and banh uot. all very delicious. For foreigners that want the typical american breakfast they have all of this items as well from bacon, eggs, sausages and waffles. definitely recommend the buffet here

As Vinpearl Nha Trang resorts, this place offers a great view and great service. Just a little bit far from every other place, but there are some free Vinbus to get around. We booked the room with free Vinwonders and Vinpearl Safari packages. Everything just go really smoothly as the staff are so professional. A little accident for our boy while in the Safari park, the staff there immediately offer us with the private ride to medical clinic right away. The theme park was amazing, you can spend all day there. Safari is awesome, we has seen many many animals, some of them we were able to get really close. The park even has the night trip for who want to explore the wild adventures. At night we enjoy the walk along Venice River, then relax with the spa, and watching the every night lighting show at Grand world Phu Quick, the sleepless city. Last but not least, the beachfront is incredible beautiful, water clean, white sand, garbage free and endless view, we really love the beach there....

It is indeed a wonderful hotel and experience. Will recommend this hotel to stay. As I’m able to compare best western premier and this as I tried both hotels at the same trip, will definitely rate this hotel better than best western premier. Best western premier is at the middle of nowhere and the beach is not as nice as premier residence. The breakfast menu at best western also bad as compared with premier residence.

Very beautiful resort but sadly did not live up to it's standard. They sold rooms even though they wanted to prioritise their group customer. Coca Cola booked the whole resort during my stay and everything is about their group instead of my stay. They only had 1 F&B outlet opened on that day, instead of their listed many, and even then, they gave me a limit to leave the outlet by 7.30PM. They told me last order was at 6.45PM and when I arrived at 6.30PM one of the staffs did not want to serve me saying that they are closed. I had to remind them that it's not 6.45PM yet and then another staff took over and decided to give me the menu. I asked them where do they expect their other in house guests to dine to which they reply there is a night market not far away from the resort. Imagine paying close to $400/night for a holiday and being told we have no options to dine on the property. In conclusion, with the price I paid, I had expectations and they fell short in providing the service level I was expecting at such an establishment.