Popular Phu Quoc Island 4-star Hotels

A very cozy hotel. It is located in the Jungle. Professional, friendly staff. The massage is great, I definitely recommend visiting the SPA at this hotel. The area is green and clean. Good food in the restaurant and good breakfasts. The room cleaning is good. Upon check-in, there was a compliment from the hotel. Thanks to the staff for a great my rest. I recommend visiting this hotel

I absolutely loved this place. I stayed here on a short trip but wished I could have stayed longer. It was so relaxing. The rooms are very comfortable. The staff is very friendly. The owners are just genuine people trying to provide a great experience for travelers. Even though the weather was crap, I really felt welcome and comfortable here. 100% good vibes.

Very popular hotel with high occupancy, as evidenced by the huge crowd almost daily during breakfast hours (6.30 to 10.30 am). Peak hours is around 8 to 9.30 am, near impossible to find vacant seats, even though seating capacity is pretty large in the restaurant. Breakfast spread is substantial and is replenished regularly but the hot dishes (slightly different daily) are not really tasty/delicious. The usual staples are better, eg bread, ham/bacon, eggs, salad and fruits. Coffee is not great, I took a few sips and didn’t want it anymore. Pool is huge and reasonably clean but there are some missing mosaic tiles on parts of the pool wall which should have been better maintained. You can watch fireworks on Saturdays if you stay in a pool-facing room on a high floor. Rooms on the same side as the main entrance face trees and nothing else (fine for people who prefer greenery). The rooms on the other remaining sides either have partial sea-views or partial view of Grandworld/open field. The room itself is very plain looking - adding some decorations (eg hang some paintings/posters or place a couple of attractive cushions) would have enhanced the interior design. Overall, I’m pleased with my hotel choice – strong points: location, cleanliness, facilities and services are very good and it is excellent value if you get a good room rate in your booking.

The Palmy was likely an absolutely stunning property when it was built. Unfortunately the environment and a low maintenance budget have taken its toll. Lots of rusty steel railings are evident.  The restaurant which claims to have both western and local cuisine has what appears to be a Chinese leaning breakfast buffet and the dinner menu is limited to a blade steak dish and Pizza. This was confirmed by another guest that had been there for a week.  The multiple pools looked nice but seemed cloudy.  We splurged and went for the executive suite expecting to have a functional living space. It consisted of a wooden love seat and a coffee table and nothing else. No tv or anything.  The bedroom was the unique room. It was appointed with a nice bed in the centre of the room with a desk behind the headboard, a wall to wall curtains separated the sleeping are from the bathroom area. A glass shower and tub area was in one corner and a glass walled toilet area was in the other.  Beach access was though the restaurant.

Everything was great! The resort is built on a large plot of land with a wide beach stripe; therefore, it doesn't feel cramped at all (when compared to other places). Location is very good, with everything being easily accessible. The staff was nice and the resort is well taken care of. Facilities such as private beach, big swimming pool, biliard, massage chairs were all very nice to have.

This is a great hotel! Our room was extraordinary with a seaside view. We had two very comfortable beds, hot water, electronic safe, fast internet, good access to transportation, and a stunning rooftop pool. The staff was friendly and professional and the massage class was worth taking. I rarely eat the complimentary breakfast when traveling in Asia but the breakfast here was very good with a wide range of choices. The serving staff was attentive and polite and I was able enjoy a more western style brunch while my wife (who is Vietnamese) enjoyed a well prepared Pho and fresh vegetables. I have traveled in Vietnam a half dozen times now and this is my new favorite hotel. We will definitely book it again. Ken Clark

My family stayed 7 nights at the villa, it was so far so good, except a big surprise when we did checkout today. the front desk lady told me one toilet tissue fabric cover lost, and asked me to sign the paper for the discrepancy. It is a really ridiculous request. I told her she could not do that, and if hotel management requested that, they have to do double thinking. Firstly you did not go through checklist with me when I did check in, secondly how about I tell you I lost my underwear in my room, can you pay me the same? At last, what is the value of a toilet tissue cover? It is non-sense you bring up a challenge like this to customer.

A cozy and quiet place, except for the children's screams. I would recommend this place for families with children, as sometimes it feels very much like a daycare center; the constant noise from children can be annoying at times. Also, there are many elderly people here, not the ideal place for younger ppl hehe. The hotel staff themselves are very helpful. The location is convenient, with plenty of restaurants within walking distance.

I don't want to speak bad about the place because the people are nice. In its heyday this hotel must have been nice but the tennis court along with the 10th floor doesn't exist. The hotel seems like a ghost town. We only saw 8 other rooms that were occupied. Breakfast wasn't that great. Besides the eggs and soup everything seems as though it was sitting there for a while. The rooms didn't have hot water. Made the jacuzzi not usable. The staff worked to fix the problem but we only had one days worth of hot water. Had a suite but the room it's just two normal rooms put together, lots of empty space. The view facing the ocean is nice. To sum up, there's no bar for drinks, no electricity one morning, no tennis court. Stay someplace else instead, definitely not worth the money.

A so-so hotel, not worth the money, and hardly worth 4 stars. At least because the showers do not have basic shampoo and shower gel. The elevator broke down twice in three days. Every other person at the reception speaks English. All communication is usually via a translator on the phone. Ashtrays in the smoking area will not be changed unless you ask for them, and even then they will not give you a new ashtray, they will simply shake out the one you brought. After the rain, this looks really shitty😄