Phu Quoc Island Hotels with Hot Tub

First time staying at La Festa, it was very comfortable and convenient. The front desk staff was warm and courteous, with high efficiency in handling tasks, quickly and effectively resolving the issues I raised. The hotel was also very clean, the breakfast offered a variety of foods, and the staff were proactive and polite. I will definitely stay here again.

First the food in room service is very bad quality and overpriced. I've got sick and we had to use it but i preferred stay hungry then. Not enoug sunbeds at the beach: you should go to the beach not later then 8 am to get a couch. Only one person speaks good english at reception and is really helpful and nice guy named Felix. Other staff gives you wrong information and their english is hardly understandable. During the morning time they shower the grass and it smells with a toilet septic. The breakfast is ok and location is perfect. The beach itself is probably the best at Phu Qu Ok

We had a terrible experience on the third day.We had a plan to play golf in the morning,and we had to wake up in 5:30.Breakfast is indeed a necessity to cope with the intense activity,so we arrived to the lobby’s restaurant at 6:00.A man called David,who said he’s the night manager,said the breakfast would be only opened at 6:30.This is truly ridiculous,all we want is to eat a little thing to stay energetic to play in the morning,this guy,with a bad attitude,insist the food would be allowed only on 6:30.I don’t get it at all,we’re not looking for trouble,we just want to eat a little,even a bread,an egg.All the food were on the table, and the waiters were all prepared,and this guy,David,still did not allow.I don’t understand why your hotel’s manage is such inflexible,I believe we’re not the only costumer who needs to play golf or whatever in the early morning,and all we need is to eat a little.We provide the same money like the others,and now we can’t even eat a single bread.I have been to intercontinental hotel,and I’m telling you, this is the worst hotel I’ve ever had lived,since we couldn’t eat a single thing.In addition,while waiting for our taxi,this guy David closed all the lights.Such a bad attitude is definitely the worst feeling I had in my trip,I would never recommend others to live.If you can’t satisfy your costumers,only confine costumers with regulations and bad attitude,no one would ever revisit.

I had a high fever, chills, vomiting and food poisoning from the oysters I ate at the night market, but I managed to escape with the help of a nurse who was stationed at the hotel and prescribed me medicine. I was very anxious when I experienced food poisoning for the first time in a foreign country while travelling, but I am very grateful that I was able to use the translation app to have a conversation with the nurse and receive proper medical attention. I was able to return home safely today. The rooms and the hotel were always cleaned by the staff and the hotel was always clean. Unfortunately, the Chinese family littered the corridor with rubbish and made a mess, so please behave with good manners.

The Wyndham Grand hotel exceeded our expectations! We stayed 10 days. The rooms were spotless, and the staff were exceptionally friendly and attentive. We loved the separate swimming pools for adults and children, ensuring a safe and enjoyable experience for everyone. The buffet breakfast offered a wide variety of delicious options to start the day. The private beach was pristine and well-maintained, with plenty of activities to keep us entertained. Plus, the hotel is conveniently located near must-visit attractions like Grandworld, VinWonders and Vinpearl Safari. A perfect getaway spot—I highly recommend it!

If we compare this to resort; the price only differs around 2 dollars for their sea view room, but I think the breakfast and service quality greatly differs. The view from the residence sea view studio is amazing, I liked it more than the resort. On the other hand, service, cleanness, and breakfast are a lot better in the resort. The resort sea view room comes with a capsule coffee machine and has small details such as beach tote bags and umbrellas. Also, the study desk is more convenient, and the room is a little bigger. Gym is also on this side. The residence comes with a kitchen, no capsule machine, no cutlery, nothing in the kitchen. The sink makes the room smelly. The room generally was smelly. The sheets never smelt fresh for all 3 days, even though I saw them changing the sheets. I don't think they cleaned the bathtub because the insect in the picture was there for all 3 days, even if the house keeping kept cleaning. The breakfast area is a lot smaller than the resort. Also, the breakfast selection is not as wide as the resort. For example, the resort had gluten-free options and baristas to make different types of coffee. If you prefer having a good view and a sink, go to the residence. If you need convenience, go to the resort. Also, there was a BBQ option for Saturdays. I found it quite overpriced. The menu selection was very limited, even less than breakfast. We asked for mangos, but they didn't have it. The fruits included were all the cheap ones. Only one type of beer was included, and it was not from the refrigerator. I think bbq was my worst experience in the whole movenpick resort residence experience.

The hotel was a value for money. Facilities could be a bit run down and need fixing up. Kids friendly and e pool is big. Beach is nice with clean water and sand. Breakfast selection is good. There are a few massage places and convenient stores outside the hotel. The free kiss of the sea show is definitely worth it especially it's free for all the hotel guests.

The room is spacious but kind of dated. Bed is comfy. The shower water pressure is good. There are US/Uk power points at both bedsides. However, there is no master switch to turn off the lights. The most weird design is the aircon. You can’t set above 19 or else it will auto turn off. Sometimes u just turn off by itself. Maybe this is the reason why there is a ceiling fan in the room. The breakfast is located in another building connected to the main building. The restaurant layout is beautiful and their varieties are much more than La Festa. The only issue is there many flies and few mosquitoes and even 2 birds inside the restaurant. Managed to kill one 1 fly and 1 mosquito. For the free shuttle bus service to the airport, the bus driver forgotten to call us at the lobby and the bus simply left with our luggage. Thankfully, they quickly arrange a car to send us to the airport and we managed to collect our luggage. Location is very near Vinwonder and there are shuttle bus services provided. Nevertheless, the pool is pretty nice.

The service, the facilities, the buffet, everything was just great. There is a receptionist who I really want to mention and gratitude because he helped us a lot with so much patience and kindness. If I'm not mistaken, his name is Suka/Suca, but anyway, you can recognize him by his beautiful smile, and he has a small France badge, which means that he can speak French. Thank you for wonderful vacation, we will definitely come back and will recommend to our friends. Michael

The Staff at the reception were amazing. Very welcoming, big smiles and so helpful. Requests were fulfilled immediately and I had a few :D anyway I asked for a quiet room on the top floor. I got it. I asked to be able to enjoy breakfast two times (at the opening at 6 AM and before closing around 10 AM). That in order to better manage my diabetes type 2 condition. They made sure I could get that too. The staff at the restaurant was not so welcoming. Just doing their job. For a nice start of the day smiles and a friendly welcoming attitude would help... The food for breakfast was plentiful and good. Items were replenished until the closing time. The room was not very large but nice. The bed was comfortable. There was a safe and a fridge but nothing to do some ironing. The bathroom was very functional. The air conditioner was efficient and not too noisy. The TV was unusable for me but I usually do not watch TV anyway. The big swimming pool with the large children section has very few lounge chairs...which anyway get promptly ”reserved” (and then left ”empty” with clothes, etc... to make sure no one can use them). But it is probably safer to swim there than in the polluted sea a quick walk away as the locals (and unfortunately many guests too) seem to have no environment awareness. Phu Quoc is from that perspective a very poor example in Vietnam. The location of the hotel is good. The free VinBus stops in front and it is next to the ”fake” Venice. There are plenty of shops around as well as restaurants and other eateries. The sea and the beach are hardly a 10 minutes walk away. The area is quiet and not visibly as polluted as the town. The town and the airport are easily reachable with the convenient and free VinBuses in 45 to 60 minutes. I would not hesitate to come back to the Wyndham Garden should I return to Phu Quoc in the future.