N. 10 St. 282 BKK1, Khan Chamkar Mon, Phnom Penh, CambodiaView Hotel Details
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Baitong Hotel & Resort Guest Reviews
4.6/5
Great
239 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(239)
Positive reviews(230)
Reviews with photos/video(59)
Friendly owner(34)
Great location(31)
Delicious breakfast(25)
Classy environment(20)
Great swimming pool(15)
Easy to get around(5)
Convenient for shopping(5)
Too noisy(4)
Negative reviews(9)
Isy_bisy
Superior Garden View Room with Terrace
Stayed in Sep 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Imagine tropical oasis meets concrete jungle. The hotel feels like a maze but in a good way. I had one of THE best massages I’ve ever had at the spa and loved ALL of their pools. You’re spoilt for choice. I wish I had more time to spend there.
6/10
Mahabad
Standard King Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Clean hotel, close to tourist attractions, lovely place to stay, good atmosphere.
Response from Property: Dear Mahabad,We were proud to welcome you at Baitong Hotel.Your high appreciation of cleanliness, atmosphere and service will give us another driving force keepiing the great work and extend to provide excellent service to all of our customers.Hope to see you back again soon.Kind regards,Baitong Hotel Team
EricChoo
Standard Twin Room
Stayed in Sep 2024
Business travelers
53 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Love this place
Easy access to mini market. Food availability is everywhere.
Response from Property: Dear Eric Choo,Greeting again from Baitong Hotel and Resort Phnom Penh.It is our honor to know that you really enjoyed your stay with us during your visit at Phnom Penh City.Hope fully to have opportunity to serve you the professional service again.Looking forward to welcoming you back shortly!Wish you a fantastic day!Kind regards,Baitong Hotel Team
Guest User
Standard Twin Room
Stayed in Jul 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The room was very spacious. The bathroom was also very big. Everything was nice and clean and the staff were amazing. The hotel itself is very pretty and aesthetic. The swimming pool was nice as well although a little bit cold at night. Everything was great and I wished I had booked an extra day at this accommodation
Response from Property: Dear Valued Guest,Greetings again from Baitong Hotel and Resort Phnom Penh.It is our pleasure for the opportunity to served you with professional hospitality standard during your staying with us with your highly preference our facilities and services here. so glad you had an inspirable stay.We hope to welcome you gain soon for your next coming trip.Have a fantastic day!Kind regards,Baitong Hotel Team
ZMW
Deluxe Room with City View
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Extremely amazing hotel with great room, pool, excellent service and in a very good location in the city of Phnom Penh.
Response from Property: Dear Valued Guest,Greetings again from Baitong Hotel and Resort Phnom Penh.It is our pleasure for the opportunity to served you with professional hospitality standard during your staying with us with your highly preference of our facilities and services here.We hope to welcome you gain soon for your next coming trip.Have a fantastic day!Kind regards,Baitong Hotel Team
Mr. Willis
Superior Garden View Room with Terrace
Stayed in Jul 2024
Couples
13 review
4.2/5
Very Good
Posted on Jul 16, 2024
A very good location. Staff is friendly and helpful. A complete set of amenities provided. Breakfast is good. The only negative comment is that slippers are not replaced.
Response from Property: Dear Valued Customer,Thanks so much for your experience with Baitong Hotel Phnom Penh. It was the great opportunity for serving during your vocation time here with us.Your comment is very meaningful for us, keeping up the professional service to all of our valued clients.Have a good day!Best regards,Baitong Hotel Team
Anonymous User
Superior King Room with City View
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Good environment and eco friendly. Very nice, clean with a good
Momotaro395
Deluxe Garden View Room with Terrace
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
I love this place 😍
Response from Property: Dear Respective Guest,Greetings again from Baitong Hotel and Resort Phnom Penh.It is our pleasure for the opportunity to served you with professional hospitality standard during your staying with us with your highly preference of our facilities and services here.We hope to welcome you gain soon for your next coming trip.Have a fantastic day!Kind regards,Baitong Hotel Team
Nelly Win
Standard Twin Room
Stayed in Jul 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Jul 27, 2024
The hotel is nice & clean. Breakfast is not good enough.
Response from Property: Dear Nelly,Thanks for your experience at Baitong Hotel. So proud of your satisfactions about hotel and cleanliness.In the meantime, your instructive comment about breakfast was really helpful for us to keep improving. We will take action in order keep it better.Hope to welcoming you back again with full of expectations.Sincerely,Baitong Hotel Team
Jay Molloy
Deluxe Garden View Room with Terrace
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Only stayed one short night (arrived after 7p and left by 7a) but if I could have I would have stayed several nights. The location may give you pause, but the hotel is amazing. The scent of Eucalyptus greated me, and the colors, modern style and layout really made feel zen. Great for the escape you often need during business travel. Great scenic pool and hot-tub, this place was my favorite.
Response from Property: Dear Jay Molloy,We feel so proud to make your day. It is really glad read your lovely comment and know that you really had an unforgettable experience at Baitong Hotel, highly satisfied of hotel facilities and service .Looking forward to seeing you back soon.Kind regards,Baitong Hotel Team
Nicole0610
Jacuzzi Steam Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Good environment
Response from Property: Dear Valued Customer,Thanks so much for your experience with Baitong Hotel Phnom Penh. It was the great opportunity for serving during your vocation time here with us.Your comment is very meaningful for us, keeping up the professional service to all of our valued clients.We are ready here to welcoming you back!Have a good day!Best regards,Baitong Hotel Team
Swee Hon Vernon
Superior Garden View Room with Terrace
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Was very impressed the moment I stepped into the hotel Lobby. Totally unexpected. An oasis in the bustling city.
Response from Property: Dear Swee Hon,Allow us to express sincere thanks for your staying with us. We are so proud and glad through your lovely feedback to let us know that you really had met an expected hotel for your accommodation.Hope to see you again soon at Baitong.Kind regards,Baitong Hotel Team
Gabri90
Superior King Room with City View
Stayed in Apr 2024
Couples
20 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Nice hotel, clean, kind staff. A little disappointing the view on the construction site
Response from Property: Dear Gabri,Greetings again from Baitong Hotel and Resort Phnom Penh.It is our pleasure for the opportunity to served you with professional hospitality during your staying with us with your highly preference of our facilities and services here.We hope to welcome you gain soon for your next coming trip.Have a fantastic day!Best regards,Baitong Hotel Team
Jay Vosloo
Suite
Stayed in Sep 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Sep 8, 2024
I enjoyed my stay at Baitong. The staff was very kind and helpful. The hotel was a bit noisy when the group of guests arrived. The breakfast was good, and their omelet was delicious too!
Response from Property: Dear Jay Vosloo,Thanks so much for your experience with Baitong Hotel Phnom Penh. It was the great opportunity for serving during your vocation time here with us.Your comment is very meaningful for us, keeping up the professional service to all of our valued clients.We are ready here to welcoming you back!Have a good day!Best regards,Baitong Hotel Team
Brandi from Texas
Superior Room with Pool View
Stayed in Feb 2024
Couples
22 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The pool is Instagram approved! Saltwater with all the aesthetics. There’s a second pool and jacuzzi. The rooms are very tech with clothes dryer and UV sanitizer. They could use a little paint. The shower water gets very hot and the water pressure is great. We received great service. The breakfast is very good, room service too. There is a small mini mart down the street for water, fruit and other necessities. All restaurants close at 10pm, there are restaurants nearby and a stand up the street. Great stay. Highly recommend.