N. 10 St. 282 BKK1, Khan Chamkar Mon, Phnom Penh, CambodiaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
336 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.2
Service9.2
Cleanliness9.2
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All reviews(336)
Positive reviews(323)
Reviews with photos/video(88)
Delicious breakfast(37)
Great swimming pool(28)
Classy environment(24)
Perfect for business trips(22)
Well designed(12)
Located downtown(10)
Loved the view(9)
Loved the massages(6)
Negative reviews(13)
Keo SreyPich
Superior Twin Room with City View
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 9, 2025
I love everything at Baidong . I will go to stay there again and again ❤️🥹 everything is good service. Front desk everything ❤️
Response from Property: Dear Sreypich,Thank you so much for sharing your wonderful review here. We're delighted to hear that you had such a great stay with us. It's glad to know that our service and our Front desk staffs made you more enjoyable experience, and especially we appreciated that you always supported us. We love to welcome you back again for another memorable stay.Kind regards,Baitong Team,
Scarlett
Standard King Room
Stayed in Jun 2025
Business traveler
24 review
10/10
Outstanding
Posted on Jul 14, 2025
Premium Hotel with premium location pricing. relaxing place to grab a coffee and stay over night. Room was very spacious~
Response from Property: Dear Scarlett,Thank you so much for sharing your experience with us. We're thrilled to hear that you had such a wonderful stay at Baitong hotel Phnom Penh.It's great to know that the hotel location, relaxing place and the spacious room was meet your expectations. Your wonderful review means a lot to us. We do hope to welcome you back again soon for another memorable stay.Kind regards,Baitong Team,
Guest User
Deluxe Room with Pool View
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 22, 2025
Baitong continues to deliver consistent high quality services and accommodations. As a loyal customer, we have experienced top notch service from team each time we’ve stayed here. The staff are professional, kind and always attentive. Baitong Hotel & Resort is a tranquil place to stay, we rate their cleanliness in rooms and common areas 10/10! We absolutely enjoyed Bodia Spa, conveniently located in the hotel and offers superb service! The massage menu is amazing and masseuse are extremely professionally trained and skilled! We give this a 5 star, 10/10! Thank you to the Baitong staff, especially at breakfast every morning with Chef Rith and teams!
Response from Property: Dear Respective Guest,Thank you for sharing your wonderful experience here. We're truly honoured to have you as a loyal guest and thrilled to hear that each of your stays with us been consistently enjoyable. Your kind words about our staff's professionalism, attentiveness, and warmth mean a great deal to us. especially your mention of chef Rith and our breakfast team, we'll be sure to share your appreciation with them and the rest of our team as it will surely make their day.Thank you once again for your continued support and trust. We look forward to welcoming you back for another relaxing and memorable stay at Baitong Hotel.Kind regards,Baitong Team,
Alicia
Superior Room with Pool View
Stayed in Apr 2025
Couple
4 review
8.5/10
Very Good
Posted on Jun 1, 2025
Service provided by the staff is excellent! They really go the extra mile. However, hotel should check on the aircon in the room as ours wasn’t cold as it should be and on the last day of our stay, it showed E6 & that explains y our room wasn’t cold at all 🫣.
It was a relaxing stay nonetheless & the breakfast spread is good too with buffet and ala-carte options.
Response from Property: Dear Alicia,Thank you for sharing your experience here. We're thrilled to hear that you enjoyed and satisfied with our service provide by our staffs during your stay with us.We're really sorry about AC issue you have faced during your stay and we sure to pass it to ENG department to ensure it will not happen again. We hope you will return back some day and give us the opportunity to serve you again.Warm regards,Baitong Team,
Anonymous User
Deluxe Room with Pool View
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 27, 2025
ks gan gui thien nhien thoáng mat sach se dã ghe va lần sau van muon ghé
Response from Property: Dear Respective Guest,Thank you so much for taking time to share us an excellent review here. We're thrilled to hear that you had a wonderful stay with us.Your comments it truly means a lot to us, and we look forward to welcome you back again for another memorable stay.Kind regards,Baitong Team,
Anonymous User
Standard Twin Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 7, 2025
all good it’s good trip i love this trip
Response from Property: Dear Respective Guest,Thank you so much for sharing your experience with us. We're thrilled to hear that you have a great stay here. Your comments it truly means a lot to us.We hope to welcome you back again for another great stay.Kind regards,Baitong Team,
Anonymous User
Superior Room with Pool View
Stayed in Jan 2025
Couple
74 review
10/10
Outstanding
Posted on Feb 22, 2025
One of the most comfortable hotel in downtown Cambodia, will always be my first choice for accommodation.
Response from Property: Dear Respective Guests,Thank you so much for taking time to share us an excellent review here. We are delighted to hear that you enjoyed and satisfied during your stay with us. It's great to know that Baitong hotel is the first choice for your accommodation. We love to welcome you back for your next trip to Phnom Penh Cambodia.Kind regards,Baitong Team,
Michael Wang Ping Hsun
Deluxe Room with City View
Stayed in Mar 2025
Business traveler
9 review
10/10
Outstanding
Posted on Jun 2, 2025
Excellent service and a wide spread of breakfast selections.
Response from Property: Dear Michael,Thank you so much for sharing your experience here. We're delighted to hear that you have a great stay with us, and it's glad to know the excellent service and the breakfast was meet your expectations experience. We hope you will return back some day and give us the opportunity to serve you again.Kind regards,Baitong Team,
BH Kwon (quanbingxi)
Deluxe Room with City View
Stayed in Jun 2025
Business traveler
7 review
9.5/10
Amazing
Posted on Jul 29, 2025
Whenever I came to Phnom Penh, this is the hotel I stay and enjoy.
Good rate, location and clean and kind staffs as well.
Foods are good enough for me.
Same choice for next time trip.
Response from Property: Dear Kwon,Thank you for taking time to share your experience here. We're thrilled to hear that you enjoyed and satisfied with your stay at Baitong hotel Phnom Penh.It's great to know that the rate, location, our staffs and the foods was meet your expectations, and especially we glad to hear that Baitong hotel is the one you always stay when you came to Phnom Penh Cambodia. We do hope to welcome you back again for another memorable stay.Kind regards,Baitong Team,
Germain
Deluxe Room with City View
Stayed in Nov 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 4, 2025
The hotel was conveniently located in central Phnom Penh, nearby from major attractions.
The room was comfortable and clean, with good amenities, and even included a clothes steamer/dryer!
Breakfast was good too with a la carte and buffet sélection.
Staff was overall friendly!
Response from Property: Dear Germain,Thank you for sharing such a detailed and positive review of your recently stay at Baitong Hotel. We are thrilled to hear that you enjoyed our stay with us and found our location convenient. We're also glad that the room and amenities met your expectations, and that you had a pleasant breakfast experience. Our team will be happy to know that their efforts made a positive impact on your visit. We hope to welcome you back in the future.Warm regards,Baitong Team,
Guest User
Superior Room with Pool View
Stayed in May 2025
Couple
2 review
8.5/10
Very Good
Posted on Jun 19, 2025
Had a unpleasant experience during check in. Overall service crew service was not up to par as well. Such as english communication is weak, got to put in extra effort in communication, cleaning crew cleaning the walkway in the morning and the noise comes into the room from outside.
Facilities are good, nice ambient, great pools provided. Food selection is ok.
Response from Property: Dear Respective Guest,Thank you for sharing your feedback. We're sincerely apologize for the inconvenience you experienced during check in and the communication challenges with our team. Your comments regarding noise from the cleaning have also been noted, and we will be reviewing our morning procedures to better maintain a peaceful environment for our guests. We glad to hear that you enjoyed our facilities, the ambiance and the pools. We really appreciate your feedback, and we hope you will return back some day and give us the opportunity to serve you again. Kind regards,Baitong Team,
Ayesha33
Superior Garden View Room with Terrace
Stayed in May 2025
Family
9 review
10/10
Outstanding
Posted on Jul 4, 2025
One of my favorite hotels ever and that's saying something! Everything from service to design to food, all was amazing!
Response from Property: Dear Ayesha,Thank you so much for taking time to share us an excellent review here. We're delighted to hear that you had such a wonderful stay with us.It's great to know that our service, Hotel design and the food was meet your expectations, and especially we are happy to hear that Baitong Hotel is one of your favourite hotels in Phnom Penh Cambodia.We look forward to welcome you back again for another great stay.Kind regards,Baitong Team,
Xinchang
Standard King Room
Stayed in Nov 2024
Business traveler
27 review
8.0/10
Very Good
Posted on Dec 19, 2024
Good location.
There is a Bodia Spa at the hotel and the massage if good and reasonable priced.
Toilet feels a bit rundown with no bathtub.
Response from Property: Dear Respective Guests,Thank you so much for your wonderful review here. We are glad to hear that you enjoyed your stay with us.We do hope there will be some time you would come back and give us the opportunity to serve you again in the future.Kind regards,Baitong Team,
susu sinyin
Superior Room with Pool View
Stayed in Oct 2024
Traveling with friends
29 review
10/10
Outstanding
Posted on Dec 1, 2024
Come here, strategic location we book 2 rooms, and ask for late check out, front desk Abit slow, cause midnight shift, this is cambodia ok
Response from Property: Dear Susu Sinyin,Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve our quality of service that we offer. Thank you for choosing Baitong Hotel for your stay and we hope that you will consider staying with us again in the futureKind regards,Baitong Hotel Team,
Eileen Marie
Standard King Room
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 11, 2025
Amazing hotel. Really enjoyed my stay. It was clean, great service and good sized rooms. The two pools and a jacuzzi were great
Response from Property: Dear Respective Guest,Thank you for taking time to share us an excellent review here. We're delighted to hear that you enjoyed your stay with us, and we're really glad that our service, rooms and the pools was meet your expectations experience. We hope to welcome you back for another great stay again in the future.Kind regards,Baitong Team,