HM Grand Central Hotel Reviews
HM Grand Central Hotel
#42, Street 208, Village II, Sangkat Beuong Reang, Khan Daun Penh Phnom Penh City, Samdach Chakrei Ponn St. (208), Khan Doun Penh, Phnom Penh, 12211, CambodiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
HM Grand Central Hotel Guest Reviews
4.5/5
Great
332 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All reviews(332)
Positive reviews(315)
Reviews with photos/video(105)
Delicious breakfast(24)
Great value for money(22)
Convenient location(19)
Great swimming pool(15)
Perfect for business trips(12)
Easy to get around(9)
Located downtown(9)
Loved the view(7)
Negative reviews(17)
Anonymous User
Superior Single
Stayed in Dec 2024
Solo travelers
6 review
Outstanding
Posted on Jan 6, 2025
The welcome drink was a small can of cola. The rooms were spacious and clean. The pool was too small to swim in. The gym had all the equipment and a good view. The breakfast was plentiful and delicious. would like to stay again if have the opportunity
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at HM Grand Central Hotel! We are truly grateful that you chose to stay with us during your visit to Phnom Penh.We are delighted to hear that you enjoyed the comfort of our beds and found our gym spacious and accommodating. Your comments about the pool and the reception staff are invaluable to us, and we will certainly take them into consideration as we strive to enhance our guests' experiences.It warms our hearts to know that you had a pleasant stay, and we sincerely hope to welcome you back to HM Grand Central Hotel on your next visit to Cambodia. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words, and we look forward to seeing you again soon!Warm regards,Front Desk TeamHM Grand Central Hotel
Anonymous User
Deluxe Twin
Stayed in Sep 2024
Business travelers
23 review
Very Good
Posted on Oct 31, 2024
Extend my stay at this hotel as the price is right. Everything are fine. Room is clean Aircon is cold service were ok. May stay again if the price is right.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending your valuable time sharing your experience with us. We’re glad to hear that you are satisfied with our hospitality services. By the way, we will improve our weaknesses to keep fulfilling the guest’s needs.
Jamor
Superior Single
Stayed in Sep 2024
Solo travelers
47 review
Very Good
Posted on Oct 6, 2024
Breakfast is very good. The room is clean but not having room cleaning every day. Location is decent for exploring the city. The gym is outdated and poorly equipped but still does the job. Service is okay.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending your valuable time sharing your experience with us. By the way, we will improve our weaknesses to keep fulfilling the guest’s needs.
Traveler Dan
Premier Double
Stayed in Sep 2024
Solo travelers
54 review
Outstanding
Posted on Oct 5, 2024
The hotel is good, it’s very central and 5 minutes walk to the palace. The staff were very nice and the breakfast was decent as well.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending your valuable time sharing your experience with us. We’re glad to hear that you are satisfied with our hospitality services. By the way, we will improve our weaknesses to keep fulfilling the guest’s needs.
VanessaAlonso
Deluxe Double
Stayed in Aug 2024
Couples
9 review
Great
Posted on Oct 6, 2024
It was a nice hotel with an ok location. We stayed there for two nights and from there we took a tuk tuk to all interesting places in Phnom Penh. The breakfast was small but enough for vegetarians. We loved that they prepared your omelet “al gusto”. The room was clean and the gym was hygenic with a nice view. The swimming pool was small but nice. At night we enjoyed a few drinks with the view of Phnom Penh at night!
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending your valuable time sharing your experience with us. We’re glad to hear that you are satisfied with our hospitality services. By the way, we will improve our weaknesses to keep fulfilling the guest’s needs.
Vine C.
Deluxe Double
Stayed in Jul 2024
Solo travelers
9 review
Outstanding
Posted on Aug 11, 2024
clean and good smell hotel, just rent a tuktok to enjoy the City. kind & polite receptionists. water dispenser is available in the hotel lobby.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
Khaiyow
Superior Single
Stayed in Nov 2024
Business travelers
91 review
Amazing
Posted on Dec 20, 2024
Location at town city
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at HM Grand Central Hotel! We are truly grateful that you chose to stay with us during your visit to Phnom Penh.We are delighted to hear that you enjoyed the comfort of our beds and found our gym spacious and accommodating. Your comments about the pool and the reception staff are invaluable to us, and we will certainly take them into consideration as we strive to enhance our guests' experiences.It warms our hearts to know that you had a pleasant stay, and we sincerely hope to welcome you back to HM Grand Central Hotel on your next visit to Cambodia. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words, and we look forward to seeing you again soon!Warm regards,Front Desk TeamHM Grand Central Hotel
GREEN
Superior Single
Stayed in Oct 2024
Solo travelers
2 review
Outstanding
Posted on Nov 4, 2024
Good service. Good location.Nice people
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending your valuable time sharing your experience with us. We’re glad to hear that you are satisfied with our hospitality services. By the way, we will improve our weaknesses to keep fulfilling the guest’s needs.
Udomsak FNT
Deluxe Double
Stayed in Dec 2024
Business travelers
53 review
Outstanding
Posted on Jan 11, 2025
Front officers are welcome and friendly. Hotel is located in comfortable area where surrounded with many restaurants and minimarts.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at HM Grand Central Hotel! We are truly grateful that you chose to stay with us during your visit to Phnom Penh.We are delighted to hear that you enjoyed the comfort of our beds and found our gym spacious and accommodating. Your comments about the pool and the reception staff are invaluable to us, and we will certainly take them into consideration as we strive to enhance our guests' experiences.It warms our hearts to know that you had a pleasant stay, and we sincerely hope to welcome you back to HM Grand Central Hotel on your next visit to Cambodia. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words, and we look forward to seeing you again soon!Warm regards,Front Desk TeamHM Grand Central Hotel
MaBa
Premier Double
Stayed in Nov 2024
Family
12 review
Very Good
Posted on Dec 23, 2024
Overall a good experience, quiet rooms and spacious. However, our room was just a family room with the second bed removed and unlike the images, no sofa or chair was put in its place so it was just a bed in a room. This meant you had to sit on the bed if you wanted a drink etc. furthermore, there is a laundry room but you cannot use it whenever you like, it’s charged and it takes 24hours for the hotel to do it on your behalf (which is a bit misleading on the advert here). Breakfast was pretty good with nice range of foods and staff were all helpful and friendly.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at HM Grand Central Hotel! We are truly grateful that you chose to stay with us during your visit to Phnom Penh.We are delighted to hear that you enjoyed the comfort of our beds and found our gym spacious and accommodating. Your comments about the pool and the reception staff are invaluable to us, and we will certainly take them into consideration as we strive to enhance our guests' experiences.It warms our hearts to know that you had a pleasant stay, and we sincerely hope to welcome you back to HM Grand Central Hotel on your next visit to Cambodia. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words, and we look forward to seeing you again soon!Warm regards,Front Desk TeamHM Grand Central Hotel
Rehana
Deluxe Double
Stayed in May 2024
Couples
18 review
Outstanding
Posted on Jul 5, 2024
Hotel is in quite a central location. Restaurants and cafes nearby. There are also several halal restaurants within the area. Tuk tuks easily availability. Check in was fast and we had welcome drinks which you can choose from several options on the menu.
Room was spacious and clean. Wifi was strong. We didn't experience any noise from outside and had good night sleep. Breakfast has nice variety with a coffee machine.
We enjoyed the pool, gym and jacuzzi. Staffs were all friendly.
Do note that there is a 50 dollars deposit required during check in.
Response from Property: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and spending valuable time sharing your experience with us. We’re glad to hear that our hospitality services met your satisfaction.
Guest User
Deluxe Double
Stayed in Nov 2024
Solo travelers
1 review
Outstanding
Posted on Jan 16, 2025
I would thoroughly recommend this hotel to all and any travellers. Great location, helpful staff and good facilities.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at HM Grand Central Hotel! We are truly grateful that you chose to stay with us during your visit to Phnom Penh.We are delighted to hear that you enjoyed the comfort of our beds and found our gym spacious and accommodating. Your comments about the pool and the reception staff are invaluable to us, and we will certainly take them into consideration as we strive to enhance our guests' experiences.It warms our hearts to know that you had a pleasant stay, and we sincerely hope to welcome you back to HM Grand Central Hotel on your next visit to Cambodia. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words, and we look forward to seeing you again soon!Warm regards,Front Desk TeamHM Grand Central Hotel
Thishen Naidoo
Superior Single
Stayed in Nov 2024
Solo travelers
6 review
Amazing
Posted on Dec 25, 2024
Hotel was very clean and staff were very friendly. Easy to get to and move around in the area.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at HM Grand Central Hotel! We are truly grateful that you chose to stay with us during your visit to Phnom Penh.We are delighted to hear that you enjoyed the comfort of our beds and found our gym spacious and accommodating. Your comments about the pool and the reception staff are invaluable to us, and we will certainly take them into consideration as we strive to enhance our guests' experiences.It warms our hearts to know that you had a pleasant stay, and we sincerely hope to welcome you back to HM Grand Central Hotel on your next visit to Cambodia. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words, and we look forward to seeing you again soon!Warm regards,Front Desk TeamHM Grand Central Hotel
Guest User
Superior Single
Stayed in Apr 2024
Solo travelers
2 review
Outstanding
Posted on Jun 7, 2024
Everything was good, really nice hotel with perfect rooftop terrace. The only thing I didn't like was the woman at the pool bar who was all the time (2hrs) facetiming and there was a child crying all the time so it wasn't really relaxing as it was loud and the hotel is suppised to be without kids..maybe next time she can use headphones (she was working there, not a customer)
Response from Property: Dear Valued Guest, Greetings from HM Grand Central Hotel! Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending valuable time sharing your experience with us. It's worthwhile for our improvement.Best Regards, HENG PIDOR (Ms.)Asst. General Manager
Anonymous User
HM Grand Suite
Stayed in Nov 2024
Solo travelers
22 review
Outstanding
Posted on Dec 23, 2024
This hotel never disappoints, always great stay, 5 starts every time.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at HM Grand Central Hotel! We are truly grateful that you chose to stay with us during your visit to Phnom Penh.We are delighted to hear that you enjoyed the comfort of our beds and found our gym spacious and accommodating. Your comments about the pool and the reception staff are invaluable to us, and we will certainly take them into consideration as we strive to enhance our guests' experiences.It warms our hearts to know that you had a pleasant stay, and we sincerely hope to welcome you back to HM Grand Central Hotel on your next visit to Cambodia. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words, and we look forward to seeing you again soon!Warm regards,Front Desk TeamHM Grand Central Hotel
Trending Searches
Recommended for you
Monbetsu Prince Hotel ReviewsExtended Stay America Suites - Shelton - Fairfield County ReviewsJimei Hotel ReviewsLa VIE Cappadocia Cave ReviewsComfort Inn & Suites I-10 Airport ReviewsFour Seasons Apple Hotel (Beijing Wanda Plaza) ReviewsHôtel de la Paix Lausanne ReviewsOcean Sonic Resort Sanya ReviewsPalette Takashimadaira Guest House Tokyo ReviewsPytloun Kampa Garden Hotel Prague ReviewsSkyhotel Prague ReviewsDaegu Dongchon Hill ReviewsHotel Delta ReviewsFour Seasons Hotel Las Vegas ReviewsIbis Hotel (Chengdu Wuhou Temple Jinli Branch) ReviewsEmexOtel Kocaeli ReviewsQixi Time Homestay (Huizhou Huidong Shuangyue Bay Branch) ReviewsCrowne Plaza Shanghai Xiayang Lake Reviewspistachio Youth Hostel ReviewsIstanbul Life Hotel ReviewsCrowne Plaza Shenzhen Longgang City CentreShanghai gongkang Meilun HotelGo Hotels TaclobanDusit Thani Mactan Cebu ResortRezen Select Chongqing JiefangbeiYuanhuayuan HomestayShanghai Xiduo HotelOrange Crystal Hotel (Hohhot Xinhua Square Branch)Wohkoon Xingsun Hotel (Zhongguancun East Road Branch)Zhen Tu Hotel(Central Avenue)