JD Polman Hotel Reviews

Response from Property: Dear Values costumerGood Afternoon!Warmest greeting from JD Polman Hotel & Residence, Phnom Penh CambodiaThank you so much we will more improved with your comment. We are looking forward to serving you for next time,Thank you.Best regards,JD Polman Hotel Management Team.

Response from Property: 【中西式自助早餐】【免費停車】【樓頂無邊泳池】【健身房】【共享辦公室】【共享書吧】尊敬的貴賓： 感謝您選擇入住我們酒店，並分享您的寶貴意見！祝您生活愉快！ 誠摯的問候

Response from Property: Dear Value Costumer,Thank you so much for your wonderful feedback! We are thrilled to hear that you loved our service. The Cleanliness is a top priority for us, and we’re glad your noticed. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another great stay!Best regards,JD Polman Hotel Management Team.

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay.We will verify the deposit amount to ensure accurate information is provided. Additionally, we will work on improving our front desk service to ensure every guest receives timely assistance.Regarding the lack of a safe and fruit in your room, we will review our amenities and advertising to ensure consistency. We also take your comments about the noisy air conditioning and breakfast quality seriously and will address these matters promptly.Your feedback is invaluable to us, and we are committed to making improvements. We hope you will consider giving us another chance to provide you with a better experience in the future.Best regards,

Response from Property: Dear Dean TooneGood Afternoon!Warmest greeting from JD Polman Hotel & Residence, Phnom Penh Cambodia.Thank you so much for your reviews and comment.We would like to say thank you so much for give us opportunity to serving you during your trip in Phnom penh.We are looking forward to serving you for next time,Thank you.Best regards,JD Polman hotel Management Team.

Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you loved our service and found our staff helpful. Cleanliness is a top priority for us, and we’re glad you noticed. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another great stay!Best regards,

Response from Property: Wow! Your kind words "Nice staff nice food" have truly made our day! We're over the moon to know that you had such a delightful experience with our warm - hearted staff and mouth - watering food.From the moment you stepped through our doors, our team was committed to making your stay as comfortable and enjoyable as possible. Each staff member strives to go the extra mile, whether it's a friendly smile to greet you, a helpful suggestion about local attractions, or a quick response to any of your needs. We're so glad that their efforts paid off and that you felt their genuine kindness.And when it comes to our food, our chefs pour their passion and creativity into every dish. They use only the freshest ingredients to craft a menu that we hope would tantalize your taste buds. It's such a joy to hear that you loved the culinary offerings!Your satisfaction is the ultimate reward for all of us here at the hotel. We're already looking forward to your next visit, when we can once again welcome you with open arms, serve you delicious meals, and provide you with more unforgettable moments. Thank you for choosing us, and we can't wait to see you soon!

Response from Property: Dear Guest, thank you for choosing our hotel and sharing your wonderful experience! 🌟 We’re thrilled to know you had an excellent time here! Our team strives to blend attentive service with unique moments for every guest. If your travels bring you back, we’d love to welcome you with our signature dining experiences or a relaxing spa retreat—let us craft even more memories for your next stay! Feel free to contact our concierge (email/WhatsApp: XXX) for personalized arrangements. Wishing you endless joy ahead!

Response from Property: Thank you for your positive feedback! We are glad you enjoyed the quiet and comfortable room in the Sensok area. We look forward to welcoming you back soon!

Response from Property: Dear Guest,Thank you very much for the positive review "Good and clean" during your stay. We are delighted that you were satisfied with the cleanliness and quality of service at our hotel. As hotel staff, we are always committed to providing every guest with a comfortable and hygienic stay experience.We will continue to work hard to maintain the cleanliness and quality of the hotel environment, and strive to meet the needs of every guest. Your affirmation is the driving force for our progress and the guidance for our continuous improvement. Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with quality service again in the future. Wish you a pleasant journey!Best regards,Hotel Management Team

Response from Property: 【中西式自助早餐】【免費停車】【樓頂無邊泳池】【健身房】【共享辦公室】【共享書吧】感謝您如此細緻又熱情的滿分好評！看到您特別提到頂樓清吧的高層景觀、2樓餐廳的豐富餐食，還有接送機場服務的貼心熱情，我們真的特別感動！您的認可就是對我們最大的鼓勵，團隊會繼續用心打磨每個細節，期待下次還能為您帶來更温馨的體驗，祝您生活順心如意！