Latest Reviews for Phnom Penh Hotels

7 Days Premium Hotel Phnom Penh
4.1/5256 Reviews
Chamkar Morn
No more next time for this hotel. I am a regular guest here for years and the staff remember me well. But this time I really disappointed. I booked the Premium Double Room with 26$ prepaid with non-refundable. But when I check in there is no room available for me. The staff ask to change to Twin Room (cheaper price) or else only available for smoking floor. After working with his 2 computers for awhile the staff ask me would u like to change to Twin Room which is no other solution. I have no choice and no other solution and I explain to the staff I paid 26$ because I stay alone and want to sleep on a big bed not to sleep in Twins bed alone. Hotels if no available for booked and paid room for guest is hotel mistake should upgrade for a better room for guests, not to downgrade to cheaper room no matter how much it cost. Once again I am your regular guest

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