Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 31, 2022
Guest User
Thank you for the excellent stay. we didn't manage to find the jacuzzi but we didn't try too hard, either. The pool was very nice, the pina colada was delicious, and the rooms were very comfortable. The infinity pool is on the cliff overlooking the ocean, it's small but beautiful, and it opens until midnight. Beach isn't close by and at the closest one tide is pretty high so we just stayed at the pool area.
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Price per night from:JPY 55,822
Posted onFeb 19, 2024
Guest User
Its a very clean hotel with many places to eat within walking distance as well as a movie theater, grocery store, and pharmacy down the street. It has a nice restaurant and rooftop pool that is very relaxing. The room was clean and had an ice maker, large sink and refrigerator. The only things I would improve are the lighting in the rooms - its somewhat dim if you need to do some work - they only have lamps and one small accent light in the ceiling - at least in the room I was in. The bathroom sink in my room was very small- couldn't hold toothbrush, razor, etc on it like most sinks. Those are small inconveniences - overall it's a very nice place to stay, the staff is very friendly and helpful and the location was great.
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Price per night from:JPY 33,541
Posted onSep 16, 2024
Nigel
This is a refurbished Sheraton hotel. Everything is nearly refurbished, not lifts - dire!! Reception is on the 2nd floor which is bizarre and not sure why. The restaurant is pretentious and expensive, plenty of better dining options nearby. Room was nice but not worth the price paid. Not sure what boutique means but if it's fancy cushions and a limited coffee machine you're after, this applies. Hotel is in a weird triangular shape and hard to navigate(loads of dead ends). PR is not cheap, and this hotel is in a great harbour location in old San Juan, however in my opinion very overpriced. Breakfast was OK but spoilt by unnecessary staff grovelling with coffees and orange juice. If I can pick up a plate, I could help myself to the above. Signing a piece of paper to say we are having breakfast, when we have been checked in, 2 or 3 forms/lists checked and then shown to our table is OTT and unnecessary. Unlike to return or recommend.
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Price per night from:JPY 33,398
Posted onApr 4, 2025
Guest User
We had difficulty finding the hotel at first. Street signs are not prevalent in San Juan. Once we contacted the front desk they were very helpful. The suite was comfortable and clean. The pool was warm and the hot tub suitably hot. It was not crowded at night. The onsite restaurant was very good. The staff were very helpful with getting taxis. The only negative was some early morning noise from the construction site next door.
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Price per night from:JPY 24,942
Posted onFeb 17, 2025
Guest User
First of all an authorization for $5000.00+ was placed on mycredit card. LaConcha admitted their error and removed it. Secondly the shower was extremely difficult to operate. Maintainance demonstrated it, but it was totally unacceptable. Our security safe froze on us at a very inconvient and was repaired. We would not stay there in the future
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Price per night from:JPY 49,717
Posted onJul 4, 2023
Guest User
Room and pool was very clean. Staff were friendly and efficient when bringing out drinks out to the pool. Front desk staff answered my questions politely and effectively. In great location- you can walk to Condado area easily as well as other places to eat in Miramar area
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Price per night from:JPY 35,227
Posted onSep 7, 2024
V100Stran
A very average hotel, but with local prices a good value for money. Quite clean, air conditioning, comfortable bed, breakfasts are not very varied, there is not even tea, there are pancakes and other pastries, some fruits. In general, it is ok. There were some really bad reviews, that people even refused the room. We were worried about this, but it turned out to be quite ok. There is a closed parking lot on the other side of the street, you need to ask the staff to open it.
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Price per night from:JPY 16,604
Posted onDec 3, 2025
Guest User
Great location, service was amazing, room was clean. Highly recommend!
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Price per night from:JPY 28,244
Posted onJul 14, 2022
Guest User
Being a Travel Agent, going on my own trip's. Feels good to go to a hotel and be treated great! The view was amazing! Will be staying again❤️❤️🤗🤗
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Price per night from:JPY 27,388
Posted onJan 2, 2025|Guest Room with 2 Queen Beds,Bayview and Mobility Accessible with Bathtub
Guest UserThe modern washing/dryer machines are not usable due to wireless network issue, and hotel could not fixed it and we have to use the neighbor hotel’s coin laundry machine to wash our clothes after great outdoor activities.
The breakfast is included in the booking but waiter still print bill for us and caused some confusion, it is better to explain it earlier in a clear way to let customer understand , I saw several other customer also asking the bill.
Front desk is nice and help us to keep the luggage after checkout so we can visit the nearby freely before actually leave the hotel to airport.
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Price per night from:JPY 28,101