Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 9, 2024
TuckerWilliam
The apartment at the Don Charlie was large, spacious and immaculately clean. It had an indoor atrium courtyard, very private and in a great area of San Juan. Very close to old San Juan and Condado Beach, restaurants in the area were very good, grocery store nearby if needed. Overall it's a fantastic place to stay, the owners were very nice and hospitable.
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Price per night from:HK$1,404
Posted onOct 31, 2022
Guest User
Thank you for the excellent stay. we didn't manage to find the jacuzzi but we didn't try too hard, either. The pool was very nice, the pina colada was delicious, and the rooms were very comfortable. The infinity pool is on the cliff overlooking the ocean, it's small but beautiful, and it opens until midnight. Beach isn't close by and at the closest one tide is pretty high so we just stayed at the pool area.
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Price per night from:HK$2,721
Posted onJul 17, 2025
Guest User
This place has it all! The shuttle was perfect. Breakfast is tasty. The pool…perfect. The amount of things to do within walking distance…stop it. I will for sure stay here again!
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Price per night from:HK$1,592
Posted onSep 16, 2024
Nigel
This is a refurbished Sheraton hotel. Everything is nearly refurbished, not lifts - dire!! Reception is on the 2nd floor which is bizarre and not sure why. The restaurant is pretentious and expensive, plenty of better dining options nearby. Room was nice but not worth the price paid. Not sure what boutique means but if it's fancy cushions and a limited coffee machine you're after, this applies. Hotel is in a weird triangular shape and hard to navigate(loads of dead ends). PR is not cheap, and this hotel is in a great harbour location in old San Juan, however in my opinion very overpriced. Breakfast was OK but spoilt by unnecessary staff grovelling with coffees and orange juice. If I can pick up a plate, I could help myself to the above. Signing a piece of paper to say we are having breakfast, when we have been checked in, 2 or 3 forms/lists checked and then shown to our table is OTT and unnecessary. Unlike to return or recommend.
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Price per night from:HK$1,865
Posted onApr 4, 2025
Guest User
We had difficulty finding the hotel at first. Street signs are not prevalent in San Juan. Once we contacted the front desk they were very helpful. The suite was comfortable and clean. The pool was warm and the hot tub suitably hot. It was not crowded at night. The onsite restaurant was very good. The staff were very helpful with getting taxis. The only negative was some early morning noise from the construction site next door.
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Price per night from:HK$1,363
Posted onJul 10, 2022
Bryan Dockens
The hotel was perfectly located for walking around all over Old San Juan. The place really has character, bringing out its historical setting while providing modern conveniences. The desk clerks were pleasant and helpful.
Regrettably, like many facilities in recent years, daily housekeeping has been dropped, which is troubling in a place where toilet paper must be discarded in the wastebasket, rather than flushed. We left the placard on the doorknob, requesting maid service, but it had no effect. Regardless, the room was clean when we arrived.
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Price per night from:HK$771
Posted onFeb 17, 2025
Guest User
First of all an authorization for $5000.00+ was placed on mycredit card. LaConcha admitted their error and removed it. Secondly the shower was extremely difficult to operate. Maintainance demonstrated it, but it was totally unacceptable. Our security safe froze on us at a very inconvient and was repaired. We would not stay there in the future
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Price per night from:HK$3,551
Posted onJul 4, 2023
Guest User
Room and pool was very clean. Staff were friendly and efficient when bringing out drinks out to the pool. Front desk staff answered my questions politely and effectively. In great location- you can walk to Condado area easily as well as other places to eat in Miramar area
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Price per night from:HK$1,526
Posted onMar 10, 2023
Beena
It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.
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Price per night from:HK$1,902
Posted onJul 14, 2022
Guest User
Being a Travel Agent, going on my own trip's. Feels good to go to a hotel and be treated great! The view was amazing! Will be staying again❤️❤️🤗🤗
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Price per night from:HK$1,411