Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 3, 2026|Family Three-Bedroom Apartment
Louis ValsaintDon Rafa Boutique Hotel was absolutely beautiful, and the staff went beyond simply being helpful—they delivered an exceptional customer experience from beginning to end.
My kids were completely enamored with the game room and rooftop pool, which made the hotel feel just as much like part of the vacation as the destination itself. Our stay was truly magical, and the location made the trip even better. The hotel is close to several fantastic restaurants, including La Pradera, Casita Miramar, and Ceviche Market. Every one of them was, as my kids would say, “straight bussin’”—in other words, amazingly delicious!
What makes Don Rafa especially memorable is its history. The property was once the home of a titan of industry and has now been transformed into an eclectic, beautifully designed boutique hotel. The architecture, artwork, furnishings, and thoughtful details give the hotel a distinctive personality that cannot be replicated by a typical chain hotel.
Don Rafa is more than a place to sleep—it is an experience. The combination of history, design, hospitality, family-friendly amenities, and a fantastic location made our stay unforgettable. This is a truly special hotel that should not be missed.
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Price per night from:SEK 1,101
Posted onDec 22, 2025
Guest User
The location itself was not bad, but for paying this much for a hotel of this caliber, having to pay for parking that is not dedicated to the hotel itself was a little bit of a nuisance. The staff at the front were friendly. They helped us get check in to our room on the seventh floor, and they had a great attitude and service skills. The room itself was fairly clean. The only reason I took one point off out of five is due to the fact that there was some bunched up hair behind the towel in the shower. Other than that, the room was nice and quite comfortable. Our stay overnight was uneventful, with no noise or interruptions. Everything was conveniently located on our floor and we were situated far from the elevator as requested. My biggest complaints are the staff at the bar/breakfast lounge and the amenities provided.
There were a little to no amenities. All we were given was an $18 voucher for food or drinks and a $9 voucher for drinks only, both redeemable at the bar/breakfast lounge. This was a little bit annoying as there was not even a continental breakfast as found at cheaper hotels than this one. In addition, the food voucher barely covered the price of any of the selections, and the drink voucher was only usable for one drink, even if we tried to get two drinks within the $9 value. If we did try to get two drinks of $4.50, they would say that the voucher was only good for one drink up to $9 (which is not specified on the details of the voucher). To make things worse. The vouchers were treated more as coupons, so we still had to pay taxes on the price of the whole meal and drinks for the two vouchers that already did not provide enough for a small breakfast for two.
Overall, the amenities provided were the bare minimum for a hotel of this price:
Gym
Pool
Basic room service
Blow dryer
Clothes steamer
Limited cable TV
Ice machine
Wi-Fi
Guest laundry
Bar
The penny-pinching of this hotel was next level. From the lackluster vouchers to the nonexistent complementary breakfast, I was shocked at how little they provided at such a high price. If I had known this was going to be the case, I would have rather paid the extra money to stay at the Sheraton hotel right across the street. 
Overall, our stay overnight was still pleasant and comfortable. But we were unimpressed with the services and amenities provided for the price we paid. I would only recommend this place if you were looking for a “fancy/high class” place to stay overnight and are not interested in paying extra for other amenities. Even still, if you’re looking for a cheap place to stay that is comfortable, I’m sure you could find something significantly cheaper than this that still manages to provide the same amenities, if not more.

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Price per night from:SEK 1,623
Posted onJun 17, 2024
skyblue787It takes 10 minutes from the airport. And 5 minutes walk to the osean attached. We arrived 6am but they allowed us early check-in because the room was available without additional charge.
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Price per night from:SEK 1,230
Posted onApr 27, 2025
Mizhoulidedami
The location is great, located in the old town, only a 10-minute walk from the castle, and also close to the so-called ”Umbrella Street”, in short, it is convenient to go everywhere.
The hotel itself is OK, and it also has a sense of history, but we only stayed for one night, and the overall feeling was good.
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Price per night from:SEK 1,800
Posted onSep 16, 2024
Nigel
This is a refurbished Sheraton hotel. Everything is nearly refurbished, not lifts - dire!! Reception is on the 2nd floor which is bizarre and not sure why. The restaurant is pretentious and expensive, plenty of better dining options nearby. Room was nice but not worth the price paid. Not sure what boutique means but if it's fancy cushions and a limited coffee machine you're after, this applies. Hotel is in a weird triangular shape and hard to navigate(loads of dead ends). PR is not cheap, and this hotel is in a great harbour location in old San Juan, however in my opinion very overpriced. Breakfast was OK but spoilt by unnecessary staff grovelling with coffees and orange juice. If I can pick up a plate, I could help myself to the above. Signing a piece of paper to say we are having breakfast, when we have been checked in, 2 or 3 forms/lists checked and then shown to our table is OTT and unnecessary. Unlike to return or recommend.
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Price per night from:SEK 1,457
Posted onMay 26, 2019
ChristineLeooo
Very good hotel, with direct access to the sea, with an outdoor swimming pool with good scenery and suitable for taking pictures, the staff is very friendly and caring, the rooms are clean, and the decoration is stylish.
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Price per night from:SEK 1,998
Posted onJun 1, 2022
Guest UserAbsolutely loved this hotel. Ambiance is top of the line. Only regret I have is that I couldn't enjoy the pool due to a late check-in and short stay. I definitely plan to stay again!
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Price per night from:SEK 2,216
Posted onMar 10, 2023
Beena
It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.
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Price per night from:SEK 2,319
Posted onJul 14, 2022
Guest User
Being a Travel Agent, going on my own trip's. Feels good to go to a hotel and be treated great! The view was amazing! Will be staying again❤️❤️🤗🤗
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Price per night from:SEK 1,568
Posted onJan 27, 2021
Guest User
The Hotel is beautiful and for the price of a basic room, we had a view of the beautiful lagoon, with a balcony and privacy. The only thing they should consider is parking because we had to pay $20 a day :-(. Paseo Caribe offers a quiet and safe area, has security guards, and you can walk quietly around the area. You have nearby restaurants, steps from the Caribe Hilton Hotel, and steps to the Escambron area where the beach is beautiful and the day and night walk is beautiful. If you are looking to stay in this area without paying so much, this is a good option. The price they put is not that, the rate is lower. I paid $ 116 per night and my room was the Executive Room. They comply with health regulations, have staff checking the temperature, and the use of a mask. It offers many areas to walk, enjoy as a family or as a couple, and despite the Covid-19 they offer different ways to be able to walk and enjoy a beautiful tourist area [Fortín de San Jerónimo del Boquerón] Spacious room and the bathroom was huge as well!
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Price per night from:SEK 1,146