Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 27, 2023
Guest User
I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
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Price per night from:PHP 10,103
Posted onDec 5, 2025
Linda28
When we check in, the room looks clean, but at night time the smell came from bathroom, it smelled awful. It made me feel want to vomited. I changed the room at last. I booked three nights, we stayed in this room for two nights, I can’t put up with the smell in the middle of nights, I went to reception to request for change a room, they kept telling me it happens sometimes, I hope they can fix up this problem.
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Price per night from:PHP 7,179
Posted onDec 30, 2024
Guest User
This hotel is quite popular, so you have to book in advance. Ctrip also takes advantage of the popularity of this hotel. The price difference between morning and evening is quite large. The room is generally OK, but be careful on Fridays, Saturdays, and Sundays. There may be people having fun on the lower floors, making loud noises. The rooftop swimming pool is very small.
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Price per night from:PHP 6,542
Posted onJan 15, 2025|Room With 2 Single Beds
Guest UserGreat hotel in a really good location. Breakfast is fantastic, room spacious and very comfortable.
Wifi was a little slow, which is surprising for a business hotel and no pool / steam sauna.
Otherwise superb!
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Price per night from:PHP 8,116
Posted onJun 9, 2025
Marcelo
my personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
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Price per night from:PHP 4,105
Posted onMay 3, 2025
Anna
Amazing hotel, I liked absolutely everything! I lived on the 18th floor in room 1803, absolutely stunning view from the window of the Andes and the city, I enjoyed every day at the hotel! Cleanliness, great breakfast, although not enough hot food, but this is compensated by wonderful cheeses and fruits. Perfect location. I had dinner in the hotel restaurant - everything was very tasty, good selection of wine. Warm pool on the 20th floor, gym. Very friendly staff. I recommend the hotel for a stay in Santiago and will be happy to come back again! Thank you for the wonderful welcome! ❤️❤️❤️
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Price per night from:PHP 6,007
Posted onApr 19, 2026
Axel1911
Old hotel. Some of the amenities need an updating. Rooms are spacious but acoustics is very bad. You can hear everything going on in the hallway, sometimes too early in the morning.
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Price per night from:PHP 4,827
Posted onDec 23, 2023|Queen Room
IngieSmileyThe hotel is just simply good for rest after a long day
Breakfast has nothing much to eat even it is a buffet
Room has no phone cannot contact concierge but must travel down to the hall if u need them
Bed quite soft and comfy for god sleep
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Price per night from:PHP 3,758
Posted onAug 5, 2025
Guest User
Pro test, there is hot water, but it takes a minute or two, not robbed, it is safer in the rich area, the front desk can help with luggage, the facilities in the room are quite normal, the grilled cheese for breakfast is delicious
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Price per night from:PHP 6,223
Posted onNov 18, 2024
Guest User
Nice and elegant hotel. Excellent location. Personnel is quite friendly (don Hugo at reception, for example). Rooms and climatization is excellent. I have recommended this hotel to several of my friends. One minor thing that I think should be improved: The cards system used to open the room's lock needs to be fixed. I had to go to reception several times to have them replaced or reprogrammed.
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Price per night from:PHP 4,855