Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 27, 2023
Guest User
I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
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Price per night from:€139
Posted onJan 24, 2026
Anonymous User
I missed the laundry service, but the manager kindly brought me breakfast later, and the other staff members were also very friendly. They even gave me chocolates on New Year's Eve 😋
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Price per night from:€138
Posted onDec 5, 2025
Linda28
When we check in, the room looks clean, but at night time the smell came from bathroom, it smelled awful. It made me feel want to vomited. I changed the room at last. I booked three nights, we stayed in this room for two nights, I can’t put up with the smell in the middle of nights, I went to reception to request for change a room, they kept telling me it happens sometimes, I hope they can fix up this problem.
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Price per night from:€116
Posted onJan 12, 2026
Guest User
The hotel is not bad, it is located in 30-40 minutes walk from the historic center and 5 minutes walk from the metro. Good view from the window to the Andes. The staff is not very welcome and cheerful, but it has not prevented our rest. Unfortunately, there is no teapot in the room, only a coffee machine with 2 capsules for 2 days per 2 days. And a glass bottle of water, as if it were poured out of the crane.
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Price per night from:€88
Posted onAug 7, 2022
AAYA
The best choice with perfect services. RQ Santa Magdalena Hotel was new and very comfortable hotel with so nice interior and exterior. It's so best location near of Mall Costanera Center and CBD. Very beautiful views. Also the hotel rooms with the kitchen, Including all kitchen equipments and accessories. Hotel's front desk was very kindly and warmly. My flight was in the morning early after my staying at the hotel. Front desk (Her name was Catalina) delivered my breakfast to my room previous day. Also she gave me very nice room with excellent views. The window was looking to the Sky Costanera Center, I'm so thankful for the hotel's front desk Catalina and her colleague who was a guy. I want to say them thank you so much again. See you soon in beautiful Santiago de Chile again 🇨🇱💕👍👍
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Price per night from:€91
Posted onDec 19, 2024
Guest User
The hotel is in a good location, next to Guangzhou Restaurant (opened by foreigners, the rice is very salty, but the lamb chop rice is good) and Yuanqiwu (opened by Chinese, the noodles are good, the skewers are good), it is also convenient to go to the supermarket, the hotel breakfast is good in San Diego, very neutral and nothing special, the only bad thing is of course all the bad things about Ctrip hotels overseas, that is, they are stupidly familiar, the price will increase, it's outrageous... If you want to know more, please leave a message, the rooftop swimming pool is very small, I don't know how often the water is changed, I didn't dare to go down
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Price per night from:€142
Posted onJun 9, 2025
Marcelo
my personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
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Price per night from:€76
Posted onJan 3, 2026
Guest User
Check-in was very good and quick. The quality of the breakfast wasn't great; for example, the fruit was hard. I liked that there was a water filter available in the reception area and on every floor. The pool is quite narrow, and as far as I know, towels aren't provided there. Finally, a small detail: we left before breakfast at 7:00 a.m., the official breakfast time, and they refused to put a couple of things on a plate for us, even though the buffet was already ready.
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Price per night from:€95
Posted onMar 6, 2024|Superior Twin Room
Guest UserThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
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Price per night from:€83
Posted onOct 25, 2023|Standard King Room
YNFThe service girl at the front desk is very good. Whether arranging check-in, arranging breakfast or answering various inquiries, she does her best and is enthusiastic. Her English level is also very good. Security is always open and greeting. The beds and supplies in the house were all clean and dry. The room on the side was bright and bright, and the scenery outside the window was beautiful. The tallest tower in America on the left and the famous snow-capped mountains in the distance on the right were clearly visible. Overlooking a quiet yet lively street. It is only walking distance from the supermarket at the foot of the tallest tower, opposite the Starbucks and below, surrounded by pizza, McDonald's, KFC or other hotel restaurants. The transportation is convenient and safe. The breakfast is rich and delicious. Yogurt, cheese balls, kiwi fruit, ”sweet twists” and coffee are all my favorites.
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Price per night from:€80