Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 30, 2024
Guest User
This hotel is quite popular, so you have to book in advance. Ctrip also takes advantage of the popularity of this hotel. The price difference between morning and evening is quite large. The room is generally OK, but be careful on Fridays, Saturdays, and Sundays. There may be people having fun on the lower floors, making loud noises. The rooftop swimming pool is very small.
Show more
Price per night from:PHP 8,487
Posted onMar 7, 2026
Sprigatito
Stayed here for a short stay in Santiago. The hotel is modern, clean, and located directly next to Costanera Center mall which is very convenient for shopping and restaurants. The room was comfortable and quiet with a nice city view. Staff were friendly and helpful. The only small downside is that the drop-off area can be a little confusing when arriving by Uber or taxi because it’s connected to the mall. Overall a very pleasant stay and I would recommend it.
Show more
Price per night from:PHP 7,269
Posted onDec 5, 2025
Linda28
When we check in, the room looks clean, but at night time the smell came from bathroom, it smelled awful. It made me feel want to vomited. I changed the room at last. I booked three nights, we stayed in this room for two nights, I can’t put up with the smell in the middle of nights, I went to reception to request for change a room, they kept telling me it happens sometimes, I hope they can fix up this problem.
Show more
Price per night from:PHP 9,753
Posted onOct 19, 2025
Guest User
The hotel service was impeccable. All the staff were very nice and friendly, and the view was fantastic. However, the accommodations were undeniably old and worn. The shower was fixed, and the soundproofing wasn't great. The breakfast was also rather simple, consisting of only bread. Other than that, the location was excellent, as it was close to the airport.
Show more
Price per night from:PHP 7,916
Posted onJun 9, 2025
Marcelo
my personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
Show more
Price per night from:PHP 4,786
Posted onMay 3, 2025
Anna
Amazing hotel, I liked absolutely everything! I lived on the 18th floor in room 1803, absolutely stunning view from the window of the Andes and the city, I enjoyed every day at the hotel! Cleanliness, great breakfast, although not enough hot food, but this is compensated by wonderful cheeses and fruits. Perfect location. I had dinner in the hotel restaurant - everything was very tasty, good selection of wine. Warm pool on the 20th floor, gym. Very friendly staff. I recommend the hotel for a stay in Santiago and will be happy to come back again! Thank you for the wonderful welcome! ❤️❤️❤️
Show more
Price per night from:PHP 5,814
Posted onApr 19, 2026
Axel1911
Old hotel. Some of the amenities need an updating. Rooms are spacious but acoustics is very bad. You can hear everything going on in the hallway, sometimes too early in the morning.
Show more
Price per night from:PHP 5,461
Posted onJun 28, 2025
Guest User
The staff was very friendly, and the place was very clean and safe. However, there was no hair towel or coffee maker in the room. Everything else was a 7 out of 10.
Show more
Price per night from:PHP 4,462
Posted onFeb 14, 2025|Superior King Room
AFLModern hotel in excellent location in Providencia, within walking distance of Costanera mall and plenty of cafes and restaurants. Comfortable, clean and functional. The only con is that the mini fridge didn’t work, but other than that, all good
Show more
Price per night from:PHP 5,043
Posted onOct 11, 2025
Guest User
The rooms seemed extremely small to me. It was difficult to move around, even within the room itself. There was no hairdryer in the bathroom. We had to request one at reception, and they ”lent” us one after we left a deposit. It's unheard of that you have to ask to borrow a hairdryer in a hotel. Also, in the booking instructions, we requested a room far from the elevator, but they put us right in front of it. I inquired about this as soon as I arrived, and they lied to me, saying we were far away. I pointed this out to them because, while I understand they might not have enough rooms, guests are bound to have a bad impression of the place if they lie about such unnecessary things. Furthermore, I don't think the staff did their job well. They should be more attentive. There was shouting in the hallway, and it was really difficult for us to get the rest we needed. The top bunk was very uncomfortable. There were three of us, and they only gave us two towels.
Show more
Price per night from:PHP 3,597