Sure Hotel by Best Western Paris Gare du Nord Reviews

clean , convenient and small room, 12 minutes walk to Gare Du Nord station. hotel located in Indian community, not much choice of food nearby. elevator on ground floor is out of order , need to pick up heavy luggage to room by ourselves, luckily ，we stayed at 2nd floor .

We had to call every night to get either Klinex or shower gel/shampoo refills. The morning of our departure, the cleaning lady came back at 9:00 a.m. without waiting for us to open the door while we changed, and again at 10:00 a.m. There shouldn't be any cleaning until our departure time at 12:00 p.m. No ID required for luggage checks.

Hotel good for an overnight stay - location very close to Gare Du Nord. Friendly welcome and clean rooms.

The room was fine for 1 night stay. But the elevator was out of order that day so I need to handcarry our luggage up through the stairs which make it very troublesome. Breakfast is limited variety and have to wait a while to get some scramble eggs and sausages refilled.

The hotel is located 10 min by walking from Gare du Nord. There are two entrances, but only one has the receptionist. The building is a little old, but the room is quite well renovated. However, the bathroom is really small and there was a weird smell in the room. In addition, the water pipe made a lot of noise. The main entrance was locked after midnight. The intercom did not work but there was a phone number to call to ask the staff to open the door.

Don’t go, don’t go, don’t go My worst hotel experience ever. No hospitality. Very tiny spaces. Bathroom smells ****. 💩We checked out one day earlier, no questions. I called when we arrived for a parking recommendation. First they did not answer. After that some Indian guy replied that I could google.😵💫 After one hour we parked at Gare du Nord (37euros per day). And the receptionist started a discussion that I should have send an email beforehand. It was a terrible neighbourhood. As if I was in Bombay instead of Paris. NEVER AGAIN! They should look for the word “hospitality” in the dictionary. Awful!!! Shame on you!!!

Air condition didn’t work during our 5 days stay.

Paid for a double bed room, but got a single bed room underneath a rooftop instead where the heater was not working! Talked to the staff, they didn’t change the room for me so I had to ask for more blanket instead! Talked to the staff the next day, they insisted my booking is a single room; with the price that I paid cannot be a double bed room. I said looking at my booking document, it stated clearly that it is a double bed room for two nights! They didn’t care. they asked me to contact trip.com directly and had to wait the trip.com to contact them back. Found out that trip.com also sold this room via a dealer which makes things even complicated. Made the story short, the hotel finally changed me to a new room which they insisted that it is a single room but found out later one opened the door it was finally a double bed room! GOSH!! But it located the direct opposite of the elevators and the stairs!! Causing noisy sound especially at night and in the morning, troubling your sleep. The hotel sent a letter saying that they finally upgraded me the room but their front staff didn’t even know!! To me, it was not much different whether they upgrade me the room or not because they way they treated me was horrible! Trip.com also made things even worst by reimbursing me with the Trip COINs rather than the cash rebate of the price difference that I paid for first night! bad bad bad experience even though paid the money months in advance!

Clean and comfortable. Close to the Gare du Nord, quite convenient.

near to the station

Staff were lovely. Mr Leon and Samir were very friendly and helpful. The place was very clean. The staff who were serving breakfast were brilliant as well. Really enjoyed our stay. We will be staying again definitely.

The room was poorly maintained, the service staff had a terrible attitude, and the elevator maintenance guy barged into my room without permission even though I had put a do not disturb sign! Negative reviews

The hotel is a brand that cooperates with BEST Western. The front desk breakfast room is in a different building from the guest rooms. We stayed on the 6th floor, but the elevator only went to the 5th floor, and we had to walk up one flight of stairs, which was very inconvenient for people with a lot of luggage. The subway station is right next to it, which is very convenient. The breakfast is average.

The hotel is a ten-minute walk from Gare du Nord and there is a subway station 100 meters away. The location is pretty good!