Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.7
Amenities7.5
Service8.0
Cleanliness7.8
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All reviews(37)
Positive reviews(24)
Reviews with photos/video(3)
Friendly host(4)
Close to metro(4)
Negative reviews(5)
dpb
Small Room
Stayed in Jun 2024
Solo traveler
113 review
10/10
Outstanding
Posted on Aug 27, 2024
Wonderful quality for the price, close to metro stations, convenience stores…
Juninjune
Small Room
Stayed in Oct 2024
Solo traveler
31 review
8.0/10
Very Good
Posted on Nov 25, 2024
The location is far from the main part of Paris, but it is right next to the subway. The staff were friendly and spoke English, so there were no communication problems. I didn't eat breakfast. The photos are of nearby tourist attractions.
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Guest User
Medium Double Room
Stayed in Sep 2024
Family
31 review
6.0/10
Posted on Oct 27, 2024
I have stayed in many four-star hotels in Paris. As a four-star hotel, this one is not up to the standard. Apart from a bottle of hand soap, shower gel and water, there are no other basic supplies, including a refrigerator. The most outrageous thing is that the dirty towels thrown on the floor of the bathtub were not replaced and hung up for us (see the photos, this is the hotel's own rule). If I hadn't noticed the wet feeling, I wouldn't have known it. Don't use the slogan of environmental protection to cheat tourists. Treating guests like home should be the basic creed of the hotel. I've stayed at quite a few 4 stars hotels in Paris, and this one doesn't live up to its four-star rating. Besides hand soap, shower gel, and a single bottle of water, there were no basic amenities provided—not even a minibar. The most absurd thing was that our used towels, which we had left on the bathroom floor because they were dirty, were simply hung back up without being replaced. (see the photo which in the both room 'wall,) If I hadn't noticed they were damp, I wouldn't have realized. Hiding behind Environmental slogans shouldn't come at the expense of guests' comfort. Making guests feel at home should be the core principle of any hotel.
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Guest User
Medium Double Room
Stayed in Apr 2025
Couple
75 review
1.0/10
Posted on May 20, 2025
Very scary hotel with guests knocking on the door in the middle of the night
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manora
Small Room
Stayed in Nov 2024
Solo traveler
1 review
6.0/10
Posted on Dec 31, 2024
The location is good, close to the subway and bus. The hotel room is not big and the soundproofing is really bad
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Anonymous User
Medium Twin Or Double Room
Stayed in Sep 2024
Business traveler
54 review
5.5/10
Posted on Oct 11, 2024
The hotel room is very small, the elevator is very small, the environment is relatively old, and there is no laundry service! Bad review!
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R747337
Medium Double Room
Stayed in Jun 2024
Couple
20 review
9.0/10
Great
Posted on Jul 25, 2024
The location of this hotel is very convenient
But the hotel elevator is very thin
Maybe only 3 people can stand
And the lights in the corridor are sensor-type
So it's usually very dark
Maybe it’s in response to environmental protection
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Guest User
Small Room
Stayed in Jun 2024
Solo traveler
11 review
9.0/10
Great
Posted on Jul 9, 2024
An impeccably refined hotel in a safe area close to the metro
The room’s exterior windows are paired with novel bathroom fixtures
Delicious croissant and most importantly, the lady at the front desk was very nice
And a Korean hotel staff enthusiastically explained breakfast to me in Chinese.
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Guest User
Small Room
Stayed in Jun 2024
Traveling with friends
1 review
3.7/10
Posted on Aug 4, 2024
Lightning protection, the room cleaner stole the newly bought makeup remover for me.
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Anonymous User
Medium Double Room
Stayed in Mar 2025
Couple
14 review
8.7/10
Very Good
Posted on Jun 1, 2025
The elevator is a bit small
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chenchenchenn
Small Room
Stayed in Apr 2025
Other
31 review
10/10
Outstanding
Posted on Jun 1, 2025
Small but beautiful room
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Guest User
Medium Double Room
Stayed in Sep 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 7, 2024
The room is a bit small, but the service is great!
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Guest User
Medium Double Room
Stayed in Jun 2024
Business traveler
17 review
10/10
Outstanding
Posted on Aug 7, 2024
Environmental services are great
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Guest User
Stayed in Dec 2024
Other
10/10
Outstanding
Posted on Jan 7, 2025
I had a fantastic experience at Kraft Hotel Paris, particularly with their brunch and service. The menu offered delicious dishes, like the delicious eggs Benedict and rich coffee, all beautifully presented. What really stood out, though, was the service from KJ and Raphael. They were warm, attentive, and genuinely made me feel welcome. Their recommendations were spot-on, and their attention to detail made the whole experience seamless. It was an unforgettable visit, and I’ll definitely return!
Guest User
Stayed in Jun 2024
Other
10/10
Outstanding
Posted on Jul 25, 2024
We stayed from 21st to 23rd July 2024. We loved the hotel! Amazing customer service from all of the friendly staff. I cannot fault the staff at Kraft one bit. Service with a smile and go the extra mile. The breakfast was also really good. Looking forward to staying here in the future. Would definitely recommend staying at this hotel!