InterContinental Paris le Grand, an IHG Hotel Reviews

The hotel is very characteristic of the Parisian court. The rooms are very high, the balcony view is very good, and the front desk staff is very good. However, after we got off the car, there was no slope at the entrance of the hotel lobby, and there was no staff to help with the luggage that's made us feel disappointed. After entering the restaurant at breakfast time, the service staff will take a seat, but after finding three seats in a row, the other staff of the hotel said that they could not be seated. Finally, we complained to the restaurant manager who seems like an Indian. and did not receive any apology. The attitude of manager is extremely poor, and I should not recommend others to stay there again.

Awesome location, next to lafayette, really good service.

Very outstanding hotel with very good service

Nice view with the opera A hearty breakfast

This hotel is my love i love the friendly people there

I forgot to take my bag in the hotel when I left, contacted the hotel to say come back to pick it up, and the hotel told me that I couldn't find it, which is very regrettable!

Club lounge services are first class. Especially Gillers and Leo who gave us a detailed introduction of the lounge. The atmosphere and foods are delicious. Very fresh Normandy oysters and other kind of foods meet your every kind of taste. We will surely book this club room again when we travel to Paris.

The hotel is fantastic very beautiful in one of the best locations from Paris The only problem is the hotel staff I feel the service is very bad. Bar service & Restaurant service I feel the hotel need to improve

Great location for shopping and for walking to restaurants of great ratings! I especially enjoyed the rich selection at breakfast buffet at Cafe de la Paix of the Intercontinental Hotel! I would definitely come back to this hotel!!!

I booked the Opera view Balcony room for 4 days and it was awesome. Wish the hotel have a Opera view Balcony type for suit tho.

Great old fashioned grand hotel, fantastic location, only breakfast buffet got a bit messy at the end

The room is clean and tidy, but it is very small. There is no view outside the window, only the building pipes. The wall of the corridor in the room is red, which looks a bit scary.

To be honest, the location and environment of this hotel are good, but I didn't feel how good the service was. The service level was not matched with the hotel. From the moment we arrived at the hotel, no one took the initiative to help guests with their luggage; the hotel lobby was very messy and busy, which made us feel that our arrival was a trouble to the hotel, and they had more important guests to receive. The room I booked included breakfast and dinner. Breakfast included Chinese... crystal skin pickled mustard dumplings... dinner can be ordered from the menu for 2 people within 140 euros (including wine and service charge). Because I don't know much about French food and I am lazy, I asked the waiter to recommend it. Alas, a seafood platter was served in the middle of winter, cold, and I clearly told him when recommending it that one of us doesn't eat seafood. The next morning, I had to catch an early flight, and the hotel didn't prepare a breakfast box. I and Ctrip confirmed the breakfast box when we communicated with the hotel about other things in the early stage. The overall feeling is that the hotel's service does not match the price. After spending this money, it is better to add a little more and stay in a better hotel.

I only stayed for one day, but for some reason the room entered the room without permission the next day and said they wanted to confirm whether I had checked out, which affected my experience. However, after reporting to the front desk, it was still handled well. The room, hygiene, and environment are all very good. Next to the Paris Opera House, I saw many people queuing up to enter early in the morning, from a VIP perspective.