InterContinental Hotels Paris - Champs-Elysées Etoile Reviews

Response from Property: Dear Explorer Bear, Thank you for taking the time to share your feedback following your recent stay with us. The room type you booked is only offered with views overlooking our courtyard, appreciated for their quietness. Next time you travel with us, make sure to book a room mentioning "City View". Despite this we are glad that you had an enjoyable time with us and hope to welcome you back very soon. Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

Response from Property: Dear Omer,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our excellent location.We understand your concern about the room sizes. We strive to provide a variety of room options to suit different guest needs and preferences. We actually have several Junior Suites and Suites, however they must have been already booked. We hope to have the opportunity to welcome you back in the future, and hopefully, with even more room options to choose from.Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

Response from Property: Dear Siu Wai Ray,We are delighted that you had a very enjoyable time during your recent stay with us. We hope to get an opportunity to welcome you back very soon.Warmest Regards, The Hotel Team at the InterContinental Paris Champs-Elysées

Response from Property: Dear Guest,Thank you for sharing your feedback about your stay with us. We’re delighted to hear that you appreciated our friendly front desk team and prime location near the Arc de Triomphe. Your kind words about our staff mean a lot to us, as we strive to provide warm and welcoming service to all our guests.However, we’re sorry to hear that the bathroom facilities did not meet your expectations. Your feedback is invaluable, and we will share it with our team to explore ways to enhance this aspect of our guest experience.We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable. Please don’t hesitate to reach out if there’s anything we can do for you in the meantime.Warm regards,The InterContinental Paris Champs-ElyséesTeam

Response from Property: Dear Vermouth,Thank you for sharing your experience at the InterContinental Paris Champs-Élysées. We’re delighted to hear that you enjoyed our Byredo amenities and that our front desk team made you feel truly welcomed by greeting you by name. Personalized service is at the heart of what we do!We truly appreciate your feedback and look forward to welcoming you back to the InterContinental Paris Champs-Élysées soon!Best regards,The Team at the InterContinental Paris Champs-Élysées

Response from Property: Dear a s fu ka zu,Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. While we are pleased that you appreciated our central location, we regret that the room size and restaurant noise were not to your satisfaction. Please know that we take guest feedback seriously and will share your comments with our team to improve our services.We hope to have the chance to welcome you again in the future for a more enjoyable experience.Best regards,InterContinental Paris Champs-Élysées

Response from Property: Dear Guest,Thank you for sharing your experience with us. As a true Parisian boutique hotel, each of our rooms has its own unique shape and character. We understand that space can be an important factor, and we’re pleased to offer several larger room categories that might better suit your needs for a future stay. Our team would be happy to assist in finding the perfect accommodation for you!We truly appreciate your feedback and hope to welcome you back soon for another memorable visit.Warmest Regards,The Team at the InterContinental Paris Champs-Élysées

Response from Property: Dear Wangxiaodouzi0128,Thank you so much for your kind review!We are delighted to hear that you had a positive experience during your first stay with us. We will definitely inform our staff about your satisfaction with their service.We hope to welcome you back the next time you're in Paris!Best regards,The InterContinental Paris Champs-Elysées Team

Response from Property: Dear guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location and the professionalism of our staff. Rest assured that we will share your compliments with them.We are very sorry that you did not appreciate the look and feel of our rooms that were recently fully renovated with a modern design. Moreover, please note that we have several room types available of larger sizes that will probably better meet your needs. As mentioned, we do not have a pool, as much as we which we could, the lay-out of the hotel does not permit it. Regarding the gym, we are taking your comment into consideration for potential improvement of the facility.We understand that the value for money did not meet your expectations and we apologize for that. We are constantly working to improve our services and your feedback helps us do so.We hope to have the opportunity to welcome you again and provide you with a more satisfying experience.Best regards,The Hotel Team at the InterContinental Paris Champs-Elysées

Response from Property: Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and appreciated the overall service and location of our hotel. Your kind words about the warmth of the Parisian people are much appreciated, and we will definitely pass on your compliments to our staff.We look forward to welcoming you back on your next visit!Best regards, The Hotel Team at the InterContinental Paris Champs-Elysées

Response from Property: Dear Xixikaren, Thank you for taking the time to share your feedback following your stay with us. We are happy that you enjoyed the comfort of your room and hope to welcome you back very soon. Warmest Regards, The Team at the InterContinental Paris Champs-Elysées

Response from Property: Dear Stanley,Thank you for your feedback; we are delighted that you had a lovely time with us.We appreciate your suggestion regarding the room size. For future stays, please don't hesitate to contact our reception for assistance in selecting a room that better suits your needs.We hope to welcome you back next time you travel to Paris.Warmest Regards, The Team at the InterContinental Paris Champs-Elysées