Calle Jose I. Fabregas Y Thays De Pons, El Cangrejo, Lado Casa Demano De Piedra Duran, C. Thais de Ponds, Panama City, Panama Province, PanamaSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
177 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.3
Service8.6
Cleanliness8.8
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All reviews(177)
Positive reviews(167)
Reviews with photos/video(39)
Awesome stay(35)
Great service(26)
Convenient location(17)
Great value for money(11)
Easy to get around(11)
Perfect for business trips(9)
Large rooms(7)
Close to metro(6)
Negative reviews(10)
BKKAV
Superior Two Double Room
Stayed in Jun 2025
Couple
11 review
8.5/10
Very Good
Posted on Jul 29, 2025
This is our go-to hotel in Panama City. It's not the best hotel, but it is unbeatable for its price and location. El Cangrejo has a nice local vibe, with locals walking their dogs, numerous cafes and restaurants, and convenience stores. There is a subway station within walking distance. Staff are friendly and helpful. The only thing is that the hotel needs an upgrade in terms of furniture and decoration; the rooms are a bit dark and could benefit from better lighting.
Response from Property: Thank you for your detailed feedback! We’re happy to hear that our hotel’s location, price, and friendly staff made your stay enjoyable. We appreciate your comments regarding the furniture, decoration, and lighting, and please know that we are continually working on improvements to enhance our guests’ experience. We look forward to welcoming you back on your next visit to Panama City!
Los25
Superior Two Double Room
Stayed in Apr 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on May 14, 2025
Only spent a few hours due to layover but it’s in a great location and the staff was friendly.
Raymond TCY
Superior King Room
Stayed in Apr 2025
Solo traveler
119 review
8.0/10
Very Good
Posted on May 13, 2025
A short walk to Via Argentina Metro station. The room size is ok big for me.
Guest User
Superior Two Double Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Apr 12, 2025
Everything was in close proximity. The room was clean and the bath was spacious. Definitely a 10/10 would recommend.
Anonymous User
Superior Two Double Room
Stayed in Dec 2024
Business traveler
156 review
9.0/10
Great
Posted on Jan 30, 2025
(-)
internet connection can get slow but still bearable.
You can't open the windows in the room.
(+)
polite and helpful staff.
walking distance from the next (Via Argentina) metro station.
6/8
Guest User
Superior King Room
Stayed in Nov 2024
Solo traveler
5 review
9.5/10
Amazing
Posted on Jan 16, 2025
I loved the location, very close to main attractions. Room was good, but it could have been a bit more clean. The food at the restaurant was good, and the staff was very friendly and polite.
Guest User
Superior King Room
Stayed in Apr 2025
Other
1 review
9.0/10
Great
Posted on May 6, 2025
The staff were helpful. The building is a little old but it has all the facilities I need. It has an onsite restaurant with good food.
Guest User
Superior King Room
Stayed in Mar 2025
Solo traveler
4 review
8.0/10
Very Good
Posted on Apr 19, 2025
The staff was responsive when I made requests (none were unreasonable or outrageous). Room had a refrigerator, safe, iron and good storage. The furniture was comfortable.
I’ve come to Panama City 4 times in the last 6 months. It’s not the best hotel I’ve stayed in or the worst at the same price range. Everything has benefits or detriments. It just depends on what you like. It is in the El Congrejo area but only a block away from the busiest section so it is not loud while still being convenient.
Guest User
Superior Two Double Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 29, 2025
The hotel is very clean and at a good location. We had a rental car and it has free parking.
RAJU MANOHARLAL
Superior Two Double Room
Stayed in Aug 2024
Business traveler
15 review
8.0/10
Very Good
Posted on Sep 20, 2024
It was good n easy stay n nice to talk the staff n nice places & near by restaurant
Response from Property: Dear Raju Manoharlal,Thank you for your positive feedback! We're delighted to hear that you had an easy and enjoyable stay, and that you appreciated the friendly staff and nearby restaurants. It's great to know that our location worked well for you.We hope to have the pleasure of welcoming you back soon for another great experience. Thank you for choosing us.Warm regardsMisael BejeranoGuest Service Manager
Summer bell
Superior King Room
Stayed in Jul 2024
Business traveler
79 review
7.5/10
Posted on Aug 19, 2024
Hotel room is spacious and clean. There is a restaurant opposite the hotel. Metro station Via Argentina is 5 minutes walk from the hotel.
Shantay
Superior King Room
Stayed in Nov 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Jan 4, 2025
The staffs we great, they ensure that your room is clean at all times even after telling them the room doesn’t needs cleaning they still come back to ask. They were very friendly and pleasant. The check in process was very simple and smooth. Will definitely be staying there again
Response from Property: Dear Shantay,Thank you for sharing your wonderful feedback. We are delighted to hear that our staff made such a positive impression with their attentiveness and friendliness. Ensuring your room is always clean and well-maintained is a priority for us, and we’re pleased to know that the check-in process was simple and smooth. We look forward to welcoming you back for another fantastic stay!Sincerely,Misael Bejerano Guest Service Manager
Alexeygreat
Superior King Room
Stayed in May 2024
Solo traveler
15 review
9.0/10
Great
Posted on Jun 22, 2024
I stayed in Novotels everywhere in the world, but this one is most simple i saw before. It’s ok for night stay, because clean, quiet and comfortable. Only one thing very surprised me - for meeting guest in room they ask 65$ (I pay for room 50$). All Novotels in the world allow to have guests, this not.
Response from Property: Dear Guest,Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!Sincerely,Misael BejeranoGuest Service Manager
Wendy
Superior King Room
Stayed in Dec 2024
Solo traveler
2 review
9.0/10
Great
Posted on Jan 9, 2025
The lady in the front desk at night was extremely helpful and patient, will come back here!
Response from Property: Dear Wendy,Thank you for taking the time to share your experience. We are thrilled to hear that the lady at the front desk was able to assist you with patience and care. We truly appreciate your kind words and are so glad to know you’ll be returning.We look forward to welcoming you back for another wonderful stay.Sincerely,Misael BejeranoGuest Service Manager
si-il
Superior King Room
Stayed in Nov 2024
Solo traveler
112 review
8.0/10
Very Good
Posted on Jan 28, 2025
It is located in the very convenient area so that I was able to visit many places very easily. I highly recommend.