Melia Palma Bay Reviews

Response from Property: Hello, thank you for visiting Meliá Palma Bay. We are glad that you liked our friendly staff and clean facilities. We are also very happy that you remembered our special welcome letter for honeymooners. We appreciate your comment about the parking fee, but please understand that our hotel offers paid parking due to its central location. We are glad that you liked our location, close to both the beach and the city center. Playa Ca' Ferré Antoni beach is just 100 meters away on foot, and Palma city center is 1.6 km away, with easy access by public transport. We hope to see you again at our hotel. Best regards, Lara D., Voice of Customer Coordinator

Response from Property: Dear guest, hello! Thank you for choosing our hotel. It is a great honor to serve you! We are very happy to know that you are satisfied with our new rooms and the scenery outside the window. Your praise for breakfast also encourages our chef team, who have been committed to providing the most authentic Mediterranean dining experience. At the same time, our convenient transportation also provides guests with an ideal starting point for exploring the city. I hope that your living experience at Meliá Palma Bay and our service culture have left a deep impression on you. We will carry your trust, continue to improve and are always ready to bring you more perfect services. We look forward to your visit again! Caroline P., Voice of Customer Coordinator

Response from Property: Estimado Arturo,Su excelente reseña nos alegra el día.Nos complace enormemente saber que su estancia ha sido satisfactoria y que hemos cumplido con sus expectativas en cada aspecto de nuestro servicio. Valoramos su reconocimiento hacia la atención recibida en la recepción y durante el proceso de salida, así como su aprecio por las instalaciones y servicios que ofrecemos. Es para nosotros un honor que haya disfrutado de la sofisticación y comodidad de nuestras habitaciones, diseñadas por el prestigioso arquitecto Francisco Mangado, y que haya podido aprovechar nuestra ubicación privilegiada para explorar la belleza de Palma y la bahía.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Laura L., Voice of Customer Coordinator

Response from Property: Dear Sir or Madam, Thank you very much for this wonderful review. We are delighted that our service culture has met your expectations, with our multilingual team available 24/7 to assist you. The in-room experience we offer, with our spacious and elegant rooms designed by architect Francisco Mangado, reflects our commitment to your comfort. Our modern establishment truly offers top-of-the-line amenities, from the rooftop pool to the fine dining experiences at Trasluz Restaurant. It would be a pleasure to welcome you again. Sincerely, Lara D., Voice of Customer Coordinator

Response from Property: Dear Guest User,We appreciate you taking the time to write this review. We are pleased that the room and the service from our staff met your expectations and contributed to a positive in-room experience. However, it is unfortunate that you encountered a surprise regarding the tourist tax. We would like to clarify that this tax is imposed by the local authorities and not by the hotel directly. We understand that this may cause inconvenience, especially when the information was not clearly communicated at the time of booking. We hope to have you back with us.Laura López, Voice of Customer Coordinator

Response from Property: Dear guest, hello! Thank you very much for your support and trust in our hotel! We are glad that you enjoyed your stay here. Thank you again for your support and kindness. We sincerely look forward to your visit again and wish you a happy day! Laura López, Voice of Customer Coordinator

Response from Property: Dear guest, thank you very much for your support and trust in our hotel! We are glad that you appreciate the superior location and beautiful scenery of our hotel. Our goal is to provide you with an unparalleled room experience so that you can fully enjoy the charming scenery of Palma Bay. We look forward to the opportunity to serve you again in the future. Thank you again for your support and love, we sincerely look forward to your visit again and wish you a happy every day! Laura López, Voice of Customer Coordinator

Response from Property: Dear guest, thank you for choosing to stay at my hotel and leaving detailed feedback! We are sorry to hear that your experience with the furniture did not meet your expectations. We are always committed to providing guests with an excellent room experience, including high-quality furniture and amenities designed by the famous architect Francisco Mangado. We will pay attention to your feedback to ensure that all our guests can enjoy comfort and convenience. Sincerely look forward to your visit again! I wish you a good mood every day! Caroline P., Voice of Customer Coordinator