Grand Prince Hotel Osaka Bay Reviews

Fabulous experience!!

It is an old and second-hand hotel. The carpet looks dirty. The filling of quilt is not uniform and absent in some places. The WiFi is slow and even cannot be used when the hotel is crowded of people at night. The buttons of the lifts are hard to press and impact sound is heard occasionally when use the lift. The breakfast is bad. All food materials are cheap and even a sushi is not provided. The service is poor. I have asked for higher floor when booked the room (6-22 floor), only 8th floor is provided and refused to change to higher floor at check-in. In conclusion, the standard of the hotel is unlikely to be 4-star which may be due the large supply of customers from international conferences and exhibitions.

Great service. The hotel bus that takes us to the center of the city was great.

Excellent services and facilities. Staff are professional, friendly and nice and willing to serve the customers at every moment

Very good. Nice and clean. Recommended for who wants beautiful sea view.

The staff was very friendly and helpful, no issues whatsoever with check in or service. View was awesome 😎 (I sadly only took videos) and great proximity to the Intex Center and ATC Mall, all within walking distance. Whether alone or with others, great hotel to stay at with plenty to do in the area. Would recommend to anyone needing to be near the Intex Center. Breakfast was bomb and there are multiple resturaunts and cafes within this hotel. Thank you guys very much!

Very great stay. Facilities wrll equipped and staffs are so great

So far for everything and services are not for 5 star hotel . Rooms are big but beds are no comfortable We take a Christmas dinner in the Italian hotel restaurant and they close the restaurant at 9:30 pm , move out all the guest and didn’t accept at least to made a final cafe order. Bad service.

The user has to make reservations for using the pool, I’m fully aware of that. Each reservation is only for 40 minutes, I understand if the pool is crowded and the hotel try to make everyone accessible, they would put such time limits. However when no one was even in the pool and the staff refused us to use use two sections (80 minutes), really not making sense 🤷🏻♀️

Room was good Location a bit far from anywhere

Location was sure away from the city but the available shuttle bus and train station (Nakafuto) makes transiting easier. Service provided is outstanding, friendly and welcoming. Would definitely stay again

Excellent!

The room is already very big in Japan. The facilities are complete and the hygiene is very good. There is a smell of new decoration in the corridor and in the room. The room temperature is very comfortable. The service attitude is very good.

It's good that the bath water fills up quickly. The soundproofing is also solid, so you don't have to worry about outside noise. The hotel is spacious, so you can relax at your leisure.