OMO7 Osaka by Hoshino Resorts Reviews

My stay at OMO7 was delightful, with its modern design and attention to detail creating a welcoming and vibrant atmosphere. The hotel's location was convenient, with a short walking distance to the train station and several convenient stores. The staff's warm hospitality also added to the experience. I especially loved the thoughtful amenities that made my trip truly memorable.

Thing just fit for us, we can go around. Room size is bigger than what we expected.

Great hotel, and the design is so creative! Love the garden, and the room. Perfect for families!

It was next to train station and lots of foodie place. Mosque walking distance. Great hotel lounge and garden. Plus point was the onsen bath available 24hrs.

Good hotel for team retreat. Their group room is huge. Good for up to 6 pax. Down side is only one toilet. Overall enjoyable stay. Breakfast queue can be very long during peak periods. Don’t get breakfast in trip.com, just go there and pay. Cheaper Locker room for luggage is free for guests to use.

Staff service is very good. Very quick check in and check out procedures. Washing machines and dryers are not enough.

The hotel is nearby the 东今宫 station，and the hotel is so clean，room is bigger than other Osaka hotel

Amazing location and great breakfast

The staff are very helpful, they help my wife call many places and finally, they called Osaka Aquarium KAIYUKAN for finding her bracelet. Thank you very much. The cafe is nice, they serve both buffet and à la carte, I like the à la carte breakfast more than the buffet. Onsen is big and nice too. We did not take part in their evening functions much, but they provide free beer and snacks which is very impressive to us.

Excellent and very large room. Not much restaurants around

Their main fault is their service. The staff seems to be more hospitable towards locals, which makes up most of their clientele. Perhaps its a language barrier. Their evening activities were quite interesting but mostly catered to locals as its conducted in Japanese. I did enjoy the nightly free beer and takoyaki. Also ccess to onsen is chargeable at 1000yen/ person/ stay, which feels a bit pricey if you are staying 1-2 nights.

Very nice room Convenient location Clean and suitable for family with kids

Not a shopping area except a DONKI

How can I put it? This is the worst hotel in terms of value for money that I have stayed in during my travels in the past ten years. No doubt about it. The room rate is about 1,700 yuan per night during non-holiday periods, but the room and service are at the level of Home Inn or Hanting in China, so it is only worth 400 or 500 yuan. I originally booked this hotel because of the reputation of Japan's Hoshinoya Group, but the "wardrobe" in the room looked like this (Figure 1); there were no disposable slippers in the room, and the slippers provided looked like this (Figure 2). The old dust in the shoes made me feel sick; the promised single bed was actually a sofa, and I had to transform it and lay the mattress and bedding at night, and the service staff would not pay any attention to me at all; there were no at least two bottles of mineral water in the room, and I had to go to the drinking room on the floor to get water for drinking. They said there was an ice machine, but it was broken, and I ignored it when I reported it to the front desk; that was fine, but the most unbearable thing was that the electronic lock on the door of the room we stayed in was also broken. After a day of traveling, I came back and the door of the room could be opened without swiping a card! That is to say, if someone comes in and out during the day, the guests will not know. If something is missing, you just have to accept it. After negotiating with the front desk for a long time, they just changed the room and gave me three free bathing coupons. Hahaha, I guess they think Chinese people are stupid and easy to fool. That's all I have to say. Osaka OMO7, a hotel to avoid in this life!!!