3 Chome-8-5, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0006, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
285 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.2
Service9.1
Cleanliness9.4
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All reviews(285)
Positive reviews(281)
Reviews with photos/video(65)
Large rooms(77)
Easy to get around(53)
Close to metro(32)
Many amenities(31)
Convenient for shopping(29)
Perfect for families(15)
Comfortable bed(11)
Would stay again(10)
Negative reviews(4)
Raza N.
Executive Twin Room-Non-Smoking
Stayed in Jun 2025
Family
35 review
10/10
Outstanding
Posted on Jul 29, 2025
Amazing level of cleanliness and the room sizes were HUGE! Fully serviced with all amenities… highly recommended..
Response from Property: Thank you so much for your kind words!We’re delighted to hear that you were impressed with the cleanliness and spaciousness of the room.It’s great to know that you found the amenities fully satisfying.We truly appreciate your recommendation and look forward to welcoming you again in the future!
Guest User
Deluxe King Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 16, 2025
Free parking, tidy room , near to metro station and supermarket, nice staff
Response from Property: Thank you very much for your kind review!We’re glad to hear you enjoyed the free parking, clean room, convenient location near the metro and supermarket, and our friendly staff.We hope to welcome you back again on your next visit!
Guest User
Executive Twin Room-Non-Smoking
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on Mar 25, 2025
Great location. Rooms are super spacious and love the laundry access in our room. Very clean and comfortable beds.
Response from Property: Thank you for your kind review! We’re so happy to hear that you enjoyed our great location and spacious rooms. It's also wonderful to know that the laundry access in your room was convenient, and that you found the beds clean and comfortable. We truly appreciate your feedback and hope to welcome you back on your next visit!
Guest User
Family Room-Non-Smoking
Stayed in Jun 2025
Family
15 review
4.5/10
Posted on Jul 26, 2025
The location is good and close to the train station. It takes around 40 minutes from Terminal 1 at the airport to this hotel. However, there is no cleaning service, and dust is present everywhere. The ventilation produces a lot of noise during full fan operation, and the refrigerator also generates significant noise. We need to unplug the power at night.
Response from Property: Hello, thank you for your message and feedback. Our hotel provides free cleaning service every three nights, which can be arranged by making an appointment at the counter the day before. Regarding the noise of the ventilation equipment you mentioned, it may be the sound produced by the fan running at high speed for strong ventilation. If you feel that the sound affects your rest, it is recommended that you manually turn off the ventilation equipment when you do not need to use it to maintain a quieter environment. As for the part where the refrigerator is noisier, due to the high temperature recently, the refrigerator will start running at high speed to maintain the refrigeration effect, so the sound may be more obvious. Please forgive us for the inconvenience caused to you. We will report the problem you reported to the relevant department and continue to work hard to improve the quality of accommodation. I look forward to the opportunity to provide you with a more comfortable experience in the future. Thank you for your valuable comments.
Pedro V.
Deluxe King Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jun 4, 2025
Our stay was great. This location is very close to shopping area, but still in a very quiet street. The hotel had all the amenities we could want, and the staff was always super friendly and helpful. Room was impeccably clean. Definitely recommend to fellow travelers.
Response from Property: Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the quiet yet convenient location, found the amenities to your liking, and experienced friendly and helpful service from our staff. We truly appreciate your recommendation and look forward to welcoming you and your fellow travelers again in the future!
Chia Aun
Deluxe Twin Room
Stayed in Apr 2025
Family
5 review
9.0/10
Great
Posted on Jun 7, 2025
Overall good location and near to many attractions.The only trade off is the washing machine in the room unable to function well. the cloths very smelly after washed.
Response from Property: Thank you for your feedback and for choosing to stay with us!We’re glad to hear that you enjoyed our location and found it convenient for exploring nearby attractions.We’re truly sorry to hear about the issue with the washing machine. We’ll make sure to have our maintenance team check.If there’s anything else we can do to improve your next stay, please don’t hesitate to let us know. We hope to welcome you back again soon!
Chin Pang
Deluxe King Room
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on Apr 11, 2025
You cannot find many hotels in Osaka City that can fit 4 people confortably like this one. Do not expect good facility outside your room, but do expect they have everything you need inside your room. Just comfy and clean and spacious.
Response from Property: 感謝您的好評!我們很高興您對房間的舒適、乾淨和寬敞感到滿意,也很高興能夠提供一個適合家庭或團體住宿的地方。我們會繼續努力提供便利的設施和舒適的環境,讓每位客人都有愉快的住宿體驗。期待未來再次為您服務,並祝您一切順利!
LuCy
Family Room-Non-Smoking
Stayed in May 2024
Family
3 review
8.5/10
Very Good
Posted on Jul 5, 2024
The hotel location is convenient and big. Overall the hotel is great but the check in service is no good. We didn’t receive details on how to check in, you have to call the management when arrive by phone. Luckily another guest pass by and help me call, she said she took an hour to check in before us.
Response from Property: Dear Guest,Thank you very much for your valuable feedback. We are glad to hear that you found our hotel convenient and spacious, and that overall, you had a great experience.We sincerely apologize for the inconvenience you experienced with the check-in process. We understand how frustrating it can be to not receive the necessary check-in details in advance. We are working on improving our communication and check-in procedures to ensure a smoother experience for our guests.We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a better experience in the future.
Kay Hamie
Executive Twin Room-Non-Smoking
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Dec 27, 2024
The apartment is spacious, clean & the basic amenities are superb! Very attentive to our meesage . Thank you 🫶🏻
Response from Property: Thank you very much for your feedback! We are glad that you like the spaciousness and cleanliness of the apartment and are satisfied with our facilities and services. It is our responsibility and honor to reply to your message promptly and help you. We look forward to providing you with a pleasant stay next time!
Ruey Ling
Executive Twin Room-Non-Smoking
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 26, 2025
very good location, and the staff were really nice.
Response from Property: Thank you very much for your kind words! We're so glad to hear that you enjoyed the location and that our staff left a good impression. It was our pleasure to host you, and we hope to welcome you back again in the future!
Eri_H
Deluxe Twin Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Dec 20, 2024
This service department probably is, the best one I have been. Its room is very large and quite enough for a family.
Response from Property: Thank you very much for your affirmation and support! We are glad that you and your family had a great time here, and the spacious room can also provide you with a comfortable stay. We look forward to your visit again and continue to bring you a warm stay experience!
Thao
Deluxe Twin Room
Stayed in Oct 2024
Family
1 review
10/10
Outstanding
Posted on Nov 25, 2024
Unmanned check in is very easy. Just follow the detailed instruction in the email. Very convenient location with 7 Eleven and drug store nearby and short walk to train station. The room is very clean and has all amenities we need. Staff is responsive through email. We will visit again. Thank you for the great experience.
Response from Property: Thank you for sharing your valuable experience! We are pleased that you have enjoyed the unattended check-in process and enjoyed our facilities and services. Also pleased with your satisfaction with the cleanliness of the room and surrounding location. We look forward to your next visit and we will do our best to provide you with better service!
Ari ‘s Mama
Deluxe Twin Room
Stayed in Oct 2024
Family
4 review
6.0/10
Posted on Nov 21, 2024
Recommended for big space , also they got laundry machine , but the check in did not receive the check in email , need to call and ask , cuz self check in nobody at reception , also for the check out time is too early , 10am 😂
Response from Property: Thank you for your feedback! We’re glad you appreciated the spacious room and the convenience of the laundry machine. Regarding the check-in email, we send the emails promptly, but there might have been an issue with the platform's system causing the delay. We apologize for any inconvenience this may have caused. As for the 10 am check-out time, this is a common practice in Japan, and we appreciate your understanding. We look forward to providing you with an even smoother experience next time! 😊
Drew Gor
Deluxe Twin Room
Stayed in Oct 2024
Family
4 review
10/10
Outstanding
Posted on Nov 20, 2024
We love this beautiful new apartment, it got a very convenience location, one of the best bathing system, late technology washing machine comfortable beds, good fridge and very easy check in procedure (although the instructions come super late)
Response from Property: Thank you for your kind feedback! We're thrilled to hear you loved our beautiful new apartment and found the location convenient. It's wonderful to know you enjoyed the advanced bathing system, modern washing machine, comfortable beds, and good fridge. We're glad the check-in procedure was easy, though we apologize for the delay in sending instructions. We'll work on ensuring this process is more timely for future guests. We look forward to welcoming you back!
Nuno Miguel Ng
Superior King Room-Non-Smoking
Stayed in Sep 2024
Couple
7 review
9.5/10
Amazing
Posted on Oct 15, 2024
The room is spacious and impeccably clean, with all facilities in excellent condition, including free parking. It’s the most comfortable hotel I’ve stayed at during my many visits to Japan.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you found the room spacious, impeccably clean, and the facilities in excellent condition. It's also great to know that you appreciated the free parking. We're honored that you consider us the most comfortable hotel you've stayed at during your visits to Japan. We look forward to welcoming you back on your next trip!