Fraser Residence Nankai Osaka

Fraser Residence Nankai Osaka Reviews

Fraser Residence Nankai Osaka

1 Chome-17-11, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0011, JapanSee Hotel Details
Fraser Residence Nankai Osaka
Fraser Residence Nankai OsakaFraser Residence Nankai OsakaFraser Residence Nankai Osaka
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Guest Reviews

9.3/10
Great
169 review
Verified reviews
Location9.5
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(169)
Positive reviews(167)
Reviews with photos/video(48)
Easy to get around(28)
Large rooms(19)
Convenient for shopping(14)
Many amenities(13)
Close to airport(8)
Would stay again(7)
Awesome kitchen(7)
Tasty food(6)
Negative reviews(2)
KaonZ
Executive Twin Studio
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 21, 2025
Excellent location as it is right beside Namba City and Namba Park. It is also near the subway stations and Shinsaibashi. There is a convenience store 2 mins walk from the hotel. There are many claw machines and gashapon stores located along Shinsaibashi. However the claw machines located there cost 200 yen per game.
Response from Property: Hi Valued Guest, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon! Pratap Guest Experience Ambassador
Rinn-TH
One-Bedroom Deluxe Twin Room
Stayed in Mar 2025
Couple
27 review
10/10
Outstanding
Posted on Apr 14, 2025
Highly recommend. Great location, big room and friendly staff.
Response from Property: Hi Rinn-TH san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
Guest User
Deluxe King Studio
Stayed in Jun 2025
Couple
2 review
9.5/10
Amazing
Posted on Aug 1, 2025
Great hotel, convenient location and super friendly staff. Room is also quite large compared to most hotels in Japan.
Response from Property: Hi Valued GuestWe are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
Hazim Azmie
Deluxe King Studio
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 1, 2025
Great experience staying here. Staff is kind and helpful, and they are so friendly and polite. Hotel room is clean as well. Location is superb and main selling point to our decision as it has a straight line from Kansai Airport. Not only that it is very close to dotonbori and other shopping district within a reasonable walking distance. But the deciding factor for us to choose this hotel is the washer+dryer available in the hotel room.
Response from Property: Hi Hazim Azmie-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
Shin Ju Ryan
Executive King Studio
Stayed in May 2025
Couple
1 review
8.0/10
Very Good
Posted on Jul 17, 2025
The location is undoubtedly the hotel’s best selling point—literally across the street from Namba Station on the Nankai Line, making airport access incredibly convenient. It’s also within walking distance to many popular tourist attractions, which made exploring Osaka easy and enjoyable. The staff were friendly and courteous, in line with the high standards you'd expect in Japan. However, I did experience a hiccup that affected my overall impression. For travelers specifically looking for double beds, be aware that such rooms are limited. The listing on Trip.com described a "queen bed," but upon check-in, I was given a twin room. The hotel staff initially seemed unfamiliar with the booking description, and it took considerable explanation before they acknowledged the discrepancy. Eventually, they offered me a larger suite room with a proper double bed. That said, I was repeatedly reminded that I was being given a free upgrade, which felt misplaced. I hadn’t requested an upgrade—I had simply booked (and paid extra for) a double room, which the hotel failed to honor at first.
Response from Property: Dear Shin Ju Ryan-san,Thank you for taking the time to share your review of our hotel. We genuinely appreciate your feedback, and we apologize for any inconvenience you experienced during your stay regarding the reservation problem.At Fraser Residence Osaka, we strive to provide exceptional service, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured; your comments have been shared with our team, and we are taking immediate steps to address the issues you mentioned to ensure that such incidents do not recur. Please do not hesitate to contact us if you have any further feedback or concerns. Thank you again for your time and for choosing us.MeiritaGuest Experience Ambassador
Cecilia Fransisca
One-Bedroom Deluxe King Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 2, 2025
It's a great hotel for family with small children. Location is perfect, near nankai rapit exit to travel to the airport. Stayed in 1 bedroom, fridge is massive and there is cooking facilities.
Response from Property: Hi Cecilia Fransisca-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
JasonChew
One-Bedroom Deluxe King Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 23, 2025
Very good location to all the places I want to go and explored within this area. Spacious and comfortable. Loving it.
Response from Property: Hi Jason,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!JonGeneral Manager
Valerie Huang
Deluxe King Studio
Stayed in Sep 2024
Couple
3 review
10/10
Outstanding
Posted on Oct 9, 2024
The hotel has a good location, great amenities, clean and spacious. I really like the idea of a spacious room with induction cooker, washing machine and dryer inside the room. It gives me a comfortable feeling that I am back at home.
Response from Property: Hi Valerie Huang-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
BrandonLye
Deluxe King Studio
Stayed in Feb 2025
Business traveler
13 review
10/10
Outstanding
Posted on Mar 8, 2025
Great location! Next to Namba station and walking distance to many food options. Love the space in the room and glad to have the washing machine in the room. Friendly and smiley staff! Thanks!
Response from Property: Hi Brandon,Thanks for the kind words and review! It was a pleasure to welcome you and wishing you all the best with your work in Japan.JonGeneral Manager
Guest User
Two-Bedroom Deluxe Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 22, 2025
Reserved the two bedroom deluxe room for my family and there was ample space for all. Also washing machine and microwave in the apartment was so useful! Location next to Namba station was great too!
Response from Property: Hi Valued Guest,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
Anonymous User
Executive King Studio
Stayed in May 2024
Family
2 review
10/10
Outstanding
Posted on Jul 8, 2024
We were family of 6, 4 adults and 2 kids. We had a one bedroom suite and one studio, and stayed for 6 nights. Everything was fine except the 2 rooms were floors apart, reception lady said she could not put the 2 rooms in the same floor. We have breakfasts for the whole trip, and really enjoy the stay.
Response from Property: Hi Valued Guest,We are happy to hear that you had a positive experience during your time with us, and we are grateful for your review. Our team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
Amyspicy
Executive Twin Studio
Stayed in Nov 2024
Family
15 review
8.5/10
Very Good
Posted on Dec 17, 2024
Very good location and good for family. Able to wash clothes and have microwave. Right next to nankai line can take from airport.
Response from Property: Hi Spicywinnie-san,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
Guest User
One-Bedroom Deluxe King Room
Stayed in Jan 2025
Business traveler
17 review
10/10
Outstanding
Posted on Feb 11, 2025
delux one king bedroom is comfortable and spacious good hospitality and service
Response from Property: Hi Valued Guest,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
Guest User
Executive King Studio
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on May 14, 2025
location is closed to Train station and many restaurant nearby.
Response from Property: Hi Valued Guest,We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations.Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon!MeiritaGuest Experience Ambassador
Jacinda Fergus
Deluxe King Studio
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 19, 2025
Very good hotel, location, service and I love this hotel so much!!!
Response from Property: Hi Jacinda, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon! PratapGuest Experience Ambassador