DEL style Osaka Shin Umeda by Daiwa Roynet Hotel Reviews
DEL style Osaka Shin Umeda by Daiwa Roynet Hotel
6 Chome-16-1 Fukushima, Fukushima Ward, Osaka City, Osaka Prefecture, 553-0003, JapanSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
965 review
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Verified reviews
Location8.8
Amenities9.0
Service9.0
Cleanliness9.3
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All reviews(965)
Positive reviews(937)
Reviews with photos/video(227)
Easy to get around(93)
Convenient for shopping(81)
Near shopping area(79)
Perfect for business trips(33)
Friendly front desk staff(27)
Large bathroom(23)
Nice bathtub(10)
Tasty coffee(6)
Negative reviews(28)
Hanawah
Hollywood Twin Room Non smoking
Stayed in May 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jun 10, 2025
Comfort and clean hotel for us lived for 4 days. Breakfast is yummy and we are really full enough. The only thing is the location little far from the station about walking for 12 minutes. After shopping was tired to walk back hotel.
Response from Property: Thank you very much for choosing our hotel. Our hotel is about a 10-minute walk from JR Osaka Station and about a 7-minute walk from JR Fukushima Station. We hope you enjoyed your stay in our room. We will continue to strive to improve our services to satisfy as many guests as possible. We look forward to welcoming you again. DELstyle Osaka Shin-Umeda by DRH
Yi Ching
Run of House
Stayed in Feb 2025
Couple
5 review
6.0/10
Posted on Mar 25, 2025
Quite hard to get around everything, hotel itself is fine.
Be aware of the limited luggage storage space, we were refused storage space. No luck finding a storage rental in Osaka JR station either, spent 1.5 hour to finally find one.
Staff needs more training, quite rude
Response from Property: Dear Guest Thank you very much for choosing our hotel among many hotels.We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.We sincerely apologise for any discomfort caused by our staff. We will ensure that the feedback from our guests is not wasted, and we will ensure that our staff are thoroughly trained once again.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
KAI HONG
Standard Double Room Non smoking
Stayed in Feb 2025
Couple
9 review
9.0/10
Great
Posted on Mar 16, 2025
Clean and cozy. Only that even it looks near to the main station on the map, it felt such a long way when we had to walk with our luggage on a rainy day with no cover.
Response from Property: Dear Guest, Thank you very much for choosing our hotel from among the many hotels available. We also appreciate you taking the time to share your feedback with us despite your busy schedule. Our hotel is located about a 10-minute walk from Osaka Station and about a 7-minute walk from Fukushima Station, so it takes some time to get to the hotel from each station. We apologize for any inconvenience. However, we are very happy to hear that you were satisfied with the room and facilities. We will continue to do our best to provide you with clean and comfortable rooms, so we hope you will consider this as one of your options when you visit Osaka. All of our staff look forward to welcoming you again. DELstyle Osaka Shin Umeda by Daiwa Roynet Hotel
Anonymous User
Run of House
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 1, 2025
reasonable distance to the subway station and to USJ too! we chose this place because it was also near to the Willer bus terminal at Umeda Sky Building. reasonably priced. we managed to stay in this room with two big luggages though opening them fully might be a struggle! you get what you pay for :) amenities are found on the first floor, but pretty good stuff.
Response from Property: Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Bean bean Ryan
Standard Double Room Non smoking
Stayed in Nov 2024
Couple
26 review
10/10
Outstanding
Posted on Jan 3, 2025
I had an excellent stay at Hotel New Style Osaka Shin Umeda! The staff was welcoming and attentive, making my visit seamless and enjoyable. My room was modern, clean, and well-equipped, providing a comfortable retreat after a busy day. I particularly enjoyed the peaceful ambiance of the hotel, which offered a quiet escape in the heart of the city. The location was fantastic—just a short walk from Osaka Station, making it incredibly convenient for exploring the city. I highly recommend this hotel and will definitely stay here again on my next trip to Osaka!
Response from Property: Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Guest User
Hollywood Twin Room Non smoking
Stayed in Feb 2025
Couple
4 review
7.0/10
Posted on Mar 10, 2025
Hotel Staffs are not too friendly and helpful.
Response from Property: Dear Guest Thank you very much for choosing our hotel among many hotels.We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.We sincerely apologise for any discomfort caused by our staff. We will ensure that the feedback from our guests is not wasted, and we will ensure that our staff are thoroughly trained once again.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Richie5
ANNEX Smart Single Non Smoking
Stayed in Nov 2024
Family
5 review
6.5/10
Posted on Jan 30, 2025
Hotel staff is unfriendly and rude. No customer service and not professional. Will not book this hotel again. First time disappointed with the hotel in Japan, which is well known for customer service. Indeed disappointing. Room not clean everyday due to their policy.
Response from Property: Dear Guest Thank you very much for choosing our hotel among many hotels.We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.We sincerely apologise for any discomfort caused by our staff. We will ensure that the feedback from our guests is not wasted, and we will ensure that our staff are thoroughly trained once again.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Carollaw
ANNEX Smart Single Non Smoking
Stayed in May 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on Jun 12, 2025
A bit walk distant to the station. Very basic breakfast and not too many restaurants but a few nearby
Response from Property: Thank you very much for choosing our hotel. Our hotel is about a 10-minute walk from JR Osaka Station and about a 7-minute walk from JR Fukushima Station. We hope you enjoyed your stay in our room. We will continue to strive to improve our services to satisfy as many guests as possible. We look forward to welcoming you again. DELstyle Osaka Shin-Umeda by DRH
F_Chan
ANNEX Smart Single Non Smoking
Stayed in Nov 2024
Solo traveler
10 review
9.0/10
Great
Posted on Jan 24, 2025
Helpful staff but the location a little bit far from the station.
Response from Property: Dear Guest Thank you very much for choosing to stay with us. Our hotel is a 10-minute walk from Osaka Station and a 7-minute walk from Fukushima Station, so it takes some time to reach us from each station.We apologize for any inconvenience caused.However, we are glad to hear that you are satisfied with our facilities and service.We will continue to do our best to provide clean and comfortable rooms and good service, we hope you will consider us as one of your options when you come to Osaka.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Danaya
Standard Double Room Non smoking
Stayed in Sep 2024
Couple
6 review
10/10
Outstanding
Posted on Nov 1, 2024
One of the best hotels we've ever stayed at.
-It's around 10 min walk from both Osaka and Fukushima station on the red loop line.
-There's a 7-11 out front.
-Wash&dry machines located on floor 4-9, 500¥ per 2 hrs of wash&dry. Really good value.
-Room is super clean and the amenities are amazing.
-There's a microwave in the laundry room.
-Our stay is smooth with no problem.
-You can leave your bags & luggages with the front desk any time.
Response from Property: "Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDELstyle Osaka Shin-Umeda"
Evans Chen
Standard Double Room Smoking
Stayed in Sep 2024
Couple
6 review
10/10
Outstanding
Posted on Nov 13, 2024
The overall experience of staying here was excellent. Additionally, the hotel provided bath supplies, which was very convenient for us as travelers. Sometimes, when the itinerary is too exhausting, we forget to buy bath items, so this was a thoughtful touch.
Response from Property: "Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDELstyle Osaka Shin-Umeda"
Guest User
Standard Double Room Non smoking
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 13, 2025
Excellent hotel. We had a great stay here for 3 nights. It was a short 5 minute walk to Umeda station which could then take you anywhere in Osaka quickly. Great room - had everything we needed, would highly recommend.
Response from Property: Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Anniiing
Standard Double Room Non smoking
Stayed in Aug 2024
Couple
2 review
9.0/10
Great
Posted on Sep 25, 2024
The location is good if you rode night bus of Willer Express. The room was clean and the staffs are nice.
Response from Property: "Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDELstyle Osaka Shin-Umeda"
Guest User
Annex Smart Twin Non Smoking
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 26, 2025
Reception staff very friendly & helpful. Room hygiene clean, bed sheet clean and bed comfortable.
Response from Property: Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Hi there!
Hollywood Twin Room Non smoking
Stayed in Jul 2024
Family
35 review
10/10
Outstanding
Posted on Aug 8, 2024
Stayed there for three nights. Liked the cleanliness of the hotel and the convenient location. The size of this room type is a little small. Hotel has self-service laundry facilities and you can view real-time updates on the usage status!
Response from Property: "Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. (In addition, we have many different room types.)We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDELstyle Osaka Shin-Umeda"