DEL style Osaka Shin Umeda by Daiwa Roynet Hotel Reviews
DEL style Osaka Shin Umeda by Daiwa Roynet Hotel
6 Chome-16-1 Fukushima, Fukushima Ward, Osaka City, Osaka Prefecture, 553-0003, JapanView Hotel Details
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DEL style Osaka Shin Umeda by Daiwa Roynet Hotel Guest Reviews
4.5/5
Great
773 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.5
Service4.4
Cleanliness4.7
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All reviews(773)
Positive reviews(749)
Reviews with photos/video(193)
Easy to get around(74)
Convenient for shopping(67)
Near shopping area(65)
Friendly front desk staff(20)
Well designed(18)
Large bathroom(18)
Nice toiletries(12)
Loved the massages(11)
Negative reviews(24)
Yi Ching
Run of House
Stayed in Feb 2025
Couples
5 review
3.0/5
Posted on Mar 25, 2025
Quite hard to get around everything, hotel itself is fine.
Be aware of the limited luggage storage space, we were refused storage space. No luck finding a storage rental in Osaka JR station either, spent 1.5 hour to finally find one.
Staff needs more training, quite rude
Response from Property: Dear Guest Thank you very much for choosing our hotel among many hotels.We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.We sincerely apologise for any discomfort caused by our staff. We will ensure that the feedback from our guests is not wasted, and we will ensure that our staff are thoroughly trained once again.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Guest User
Standard Double Room Non smoking
Stayed in Feb 2025
Couples
15 review
4.5/5
Great
Posted on Mar 16, 2025
Clean and cozy. Only that even it looks near to the main station on the map, it felt such a long way when we had to walk with our luggage on a rainy day with no cover.
Response from Property: Dear Guest, Thank you very much for choosing our hotel from among the many hotels available. We also appreciate you taking the time to share your feedback with us despite your busy schedule. Our hotel is located about a 10-minute walk from Osaka Station and about a 7-minute walk from Fukushima Station, so it takes some time to get to the hotel from each station. We apologize for any inconvenience. However, we are very happy to hear that you were satisfied with the room and facilities. We will continue to do our best to provide you with clean and comfortable rooms, so we hope you will consider this as one of your options when you visit Osaka. All of our staff look forward to welcoming you again. DELstyle Osaka Shin Umeda by Daiwa Roynet Hotel
Anonymous User
Run of House
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Mar 1, 2025
reasonable distance to the subway station and to USJ too! we chose this place because it was also near to the Willer bus terminal at Umeda Sky Building. reasonably priced. we managed to stay in this room with two big luggages though opening them fully might be a struggle! you get what you pay for :) amenities are found on the first floor, but pretty good stuff.
Response from Property: Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Bean bean Ryan
Standard Double Room Non smoking
Stayed in Nov 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jan 3, 2025
I had an excellent stay at Hotel New Style Osaka Shin Umeda! The staff was welcoming and attentive, making my visit seamless and enjoyable. My room was modern, clean, and well-equipped, providing a comfortable retreat after a busy day. I particularly enjoyed the peaceful ambiance of the hotel, which offered a quiet escape in the heart of the city. The location was fantastic—just a short walk from Osaka Station, making it incredibly convenient for exploring the city. I highly recommend this hotel and will definitely stay here again on my next trip to Osaka!
Response from Property: Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Guest User
Hollywood Twin Room Non smoking
Stayed in Feb 2025
Couples
1 review
3.5/5
Posted on Mar 10, 2025
Hotel Staffs are not too friendly and helpful.
Response from Property: Dear Guest Thank you very much for choosing our hotel among many hotels.We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.We sincerely apologise for any discomfort caused by our staff. We will ensure that the feedback from our guests is not wasted, and we will ensure that our staff are thoroughly trained once again.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Richie5
ANNEX Smart Single Non Smoking
Stayed in Nov 2024
Family
3 review
3.2/5
Posted on Jan 30, 2025
Hotel staff is unfriendly and rude. No customer service and not professional. Will not book this hotel again. First time disappointed with the hotel in Japan, which is well known for customer service. Indeed disappointing. Room not clean everyday due to their policy.
Response from Property: Dear Guest Thank you very much for choosing our hotel among many hotels.We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.We sincerely apologise for any discomfort caused by our staff. We will ensure that the feedback from our guests is not wasted, and we will ensure that our staff are thoroughly trained once again.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
F_Chan
ANNEX Smart Single Non Smoking
Stayed in Nov 2024
Solo travelers
10 review
4.5/5
Great
Posted on Jan 24, 2025
Helpful staff but the location a little bit far from the station.
Response from Property: Dear Guest Thank you very much for choosing to stay with us. Our hotel is a 10-minute walk from Osaka Station and a 7-minute walk from Fukushima Station, so it takes some time to reach us from each station.We apologize for any inconvenience caused.However, we are glad to hear that you are satisfied with our facilities and service.We will continue to do our best to provide clean and comfortable rooms and good service, we hope you will consider us as one of your options when you come to Osaka.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Danaya
Standard Double Room Non smoking
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 1, 2024
One of the best hotels we've ever stayed at.
-It's around 10 min walk from both Osaka and Fukushima station on the red loop line.
-There's a 7-11 out front.
-Wash&dry machines located on floor 4-9, 500¥ per 2 hrs of wash&dry. Really good value.
-Room is super clean and the amenities are amazing.
-There's a microwave in the laundry room.
-Our stay is smooth with no problem.
-You can leave your bags & luggages with the front desk any time.
Response from Property: "Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDELstyle Osaka Shin-Umeda"
Evans Chen
Standard Double Room Smoking
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The overall experience of staying here was excellent. Additionally, the hotel provided bath supplies, which was very convenient for us as travelers. Sometimes, when the itinerary is too exhausting, we forget to buy bath items, so this was a thoughtful touch.
Response from Property: "Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDELstyle Osaka Shin-Umeda"
Anniiing
Standard Double Room Non smoking
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Sep 25, 2024
The location is good if you rode night bus of Willer Express. The room was clean and the staffs are nice.
Response from Property: "Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDELstyle Osaka Shin-Umeda"
Guest User
Annex Smart Twin Non Smoking
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Reception staff very friendly & helpful. Room hygiene clean, bed sheet clean and bed comfortable.
Response from Property: Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Hi there!
Hollywood Twin Room Non smoking
Stayed in Jul 2024
Family
28 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Stayed there for three nights. Liked the cleanliness of the hotel and the convenient location. The size of this room type is a little small. Hotel has self-service laundry facilities and you can view real-time updates on the usage status!
Response from Property: "Dear GuestThank you very much for choosing to stay with us. We are very honored to hear your words of praise. We are glad to hear that you had a comfortable stay in your room. (In addition, we have many different room types.)We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDELstyle Osaka Shin-Umeda"
L LAO
Hollywood Twin Room Non smoking
Stayed in Jan 2025
Family
40 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The hotel facilities are quite good, and the only suggestion is that if the receptionist's attitude were more friendly, the overall impression of guests would be better.
Response from Property: Dear Guest Thank you very much for choosing our hotel among many hotels.We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.We sincerely apologise for any discomfort caused by our staff. We will ensure that the feedback from our guests is not wasted, and we will ensure that our staff are thoroughly trained once again.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
Elisa
Annex Smart Twin Non Smoking
Stayed in Dec 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jan 5, 2025
The hotel is 10 mins away from the JR Station and the check-in counter is another building different from the onw we are living. The room is quite good and provides every little equipment. Free breakfast including bread and soup are provided but the rubbish bin is a little but small.
Response from Property: Dear Guest Thank you very much for choosing to stay with us. Our hotel is a 10-minute walk from Osaka Station and a 7-minute walk from Fukushima Station, so it takes some time to reach us from each station.We apologize for any inconvenience caused.However, we are glad to hear that you are satisfied with our facilities and service.We will continue to do our best to provide clean and comfortable rooms and good service, we hope you will consider us as one of your options when you come to Osaka.SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel
AugT
ANNEX Smart Single Non Smoking
Stayed in Nov 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Jan 6, 2025
Location & shopping very convenient. Nearby transport stations. Just that breakfast timing is too early & short from 6.30am - 8.45am with 8.30am last entry but only left coffee & tea. If breakfast timing can be until 10.30qm & ensure sufficient breakfast items for guests. Many who came down were disappointed, with nothing left for breakfast. There’s a 7-11 shop in between both annex & entrance which is a plus to all when breakfast runs out.
Response from Property: Dear Guest Thank you very much for choosing our hotel among many hotels.We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.Thank you for your valuable feedback about our breakfast.We will share your comments with our restaurant staff.We hope you will stay with us again the next time you are in Osaka. All of our staff will be looking forward to welcoming you again. SincerelyDEL style Osaka Shin-Umeda by Daiwa Roynet Hotel