karaksa hotel grande Shin-Osaka Tower

karaksa hotel grande Shin-Osaka Tower Reviews

karaksa hotel grande Shin-Osaka Tower

3-3-24 Miyahara, Yodogawa Ward, Osaka City, Osaka Prefecture, 532-0003, JapanView Hotel Details
karaksa hotel grande Shin-Osaka Tower
karaksa hotel grande Shin-Osaka Towerkaraksa hotel grande Shin-Osaka Towerkaraksa hotel grande Shin-Osaka Tower
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karaksa hotel grande Shin-Osaka Tower Guest Reviews

4.6/5
Great
918 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(918)
Positive reviews(903)
Reviews with photos/video(233)
Easy to get around(112)
Delicious breakfast(95)
Convenient for shopping(74)
Close to metro(36)
Relaxing hot springs(23)
Delicious buffet(10)
Luggage delivery service(8)
Loved the night views(8)
Negative reviews(15)
ttjy
High Floor Superior Double
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Convenient location about 5 minutes walk away from the MRT station, very clean bedroom and bathroom.
Response from Property: Dear valued guest,Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay.We do receive many comments that our location makes it easy to reach the popular sightseeing spots of the city.It seems you had been to lots of places in Osaka by the public transportation around our hotel.We hope our hotel will always be your first choice accommodation in Osaka.karaksa hotel grande Shin-Osaka TowerFront Desk
Guest User
King Double
Stayed in Nov 2024
Family
7 review
3.7/5
Posted on Jan 3, 2025
You need to have luggage with good wheels. Nothing much if at all to see around the hotel. Suitable for travellers wishing to drop by for one night
Response from Property: Dear valued guest,Thank you for staying at karaksa hotel grande Shin-Osaka Tower!We appreciate so much that you took time to leave a review!We are sorry to hear about your inconvenience caused by luggage delivery service.We will try hard to find what we can do to improve.If you will ever come back to Osaka, please allow us a chance to serve you better.Best regards! karaksa hotel grande Shin-Osaka Tower
Anonymous User
High Floor Superior Twin With Sofa Bed
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 24, 2024
the hotel was nice and near the JR station through exit 4. It is a good location for us to catch early Shinkansen to Tokyo. The room was small but just a good size for 3 of us and Lawson was down below if you are hungry.
Response from Property: Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.We do receive many comments that our location makes it easy to reach the popular sightseeing spots of the city.Lawson on the first floor of the hotel closed, but there is a convenience store near the hotel.We are looking forward to welcoming you next holiday in Osaka. Have a beautiful day!karaksa hotel grande Shin-Osaka TowerFront Desk
Michelle
High Floor Premier Twin
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Great hotel loved it! Big and clean room for family of 4. Highly recommended for anyone need to take Shinkansen High Speed Train from Tokyo to Shin-Osaka. The hotel is about 5-10mins walk from the Shin-Osaka station (exit 4). There is a lounge at L3 opens fr 2pm-10pm where one can get free hot and cold beverages (non-alcoholic). Hotel guests also get to use free Onsen at L4. Definitely going to stay here when I come back to Osaka again.
Response from Property: Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.We can’t thank you enough for your kind review about your stay at karaksa hotel grande Shin-Osaka Tower. These heart-touching words mean a lot us, as this keeps us motivated to make our hotel not only a place to stay over night, but also make it a home during our guests' journey in Osaka.We hope your next visit will be even more pleasant than the previous one.We are looking forward to welcoming you next holiday in Osaka. Have a beautiful day!karaksa hotel grande Shin-Osaka TowerFront Desk
JoeyLim0913
King Double
Stayed in Dec 2024
Couples
2 review
3.7/5
Posted on Feb 1, 2025
Free hot spring 👍🏻until 0100 everyday Room size was satisfied
Response from Property: Dear guest, Thank you for choosing us and for writing a review.We are very happy to know that you have a good time with us. Also it is our pleasure to know that you feel satisfied with our room space.We are looking forward to welcoming you back next time you are in Osaka. Our warmest wishes,karaksa hotel grande Shin-Osaka Tower
QINGWEI MATTHEW
High Floor Superior Twin
Stayed in Oct 2024
Family
5 review
4.5/5
Great
Posted on Nov 11, 2024
The hotel is about 5-10mins walk from the metro station. There's complementary drinks available from 2pm to 10pm at their dining area and what we liked about the hotel is the complimentry onsen each day. It was good to come back after a long day out sightseeing and shopping to their onsen to relieve oyr fatigue.
Response from Property: Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower.We appreciate so much that you chose us for your stay and that you shared your opinion here.We are very happy to hear that you are satisfied with our service.It is our pleasure to know that you feel satisfied with our public bath.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.karaksa hotel grande Shin-Osaka TowerFront Desk
Guest User
King Double
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 24, 2024
It was an amazing stay at Karaksa Grand, the location and service were both amazing for a girl traveling solo in Osaka. Close to the Shin Osaka station, you can easily access Osaka(Dotonburi, Shinsaibashi..) or travel to Umeda area to shop at the department stores. The onsen was well equipped - extremely clean with two pools and even a steam room. The reception area offers a wide selection of amenities (ie. Pola/DHC cleansing oil, toners, lotions, creams, razors, cotton buds...) all free for takes. The room is quite large for city standards in Japan, with mini fridge and enough usb outlets for charging. The shower & bathroom(wet/dry areas) are separated and the room is extremely clean. I stayed for three nights in total and would recommend this hotel to anyone traveling to Osaka. There's a decent sized Lawsons right around the corner and a few izakayas/ ramen restaurants around. Can't imagine a better stay anywhere else in the area!
Response from Property: Dear valued guest,Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay.We can’t thank you enough for your kind review about your stay at karaksa hotel grande Shin-Osaka Tower. These heart-touching words mean a lot us, as this keeps us motivated to make our hotel not only a place to stay over night, but also make it a home during our guests' journey in Osaka.We are looking forward to welcoming you next holiday in Osaka. Have a beautiful day!karaksa hotel grande Shin-Osaka TowerFront Desk
Anonymous User
High Floor Superior Twin
Stayed in Jul 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Aug 29, 2024
Facilities were good with enough amenities. Location is good walking distance to train station. Sometimes you can hear people dragging their luggage even when staying in the highest floor but it does not affect your sleep.
Response from Property: Dear valued guest,Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay.We are delighted to read that many aspects of our hotel have fully met your satisfaction.We are looking forward to welcoming you next holiday in Osaka. Have a beautiful day!karaksa hotel grande Shin-Osaka TowerFront Desk
Wen
High Floor Superior Twin
Stayed in Dec 2024
Couples
20 review
4.5/5
Great
Posted on Feb 1, 2025
Overall 4.5. The front desk and room cleaning staff are fantastic. Room is cleaned daily. Location is great as it is very close to train station and JR Line. The only thing that keeps it from a 5 star is the train sound passing by. You can hear it clearly despite at higher floor room.
Response from Property: Dear guest, Thank you for staying at karaksa hotel grande Shin-Osaka Tower.We appreciate so much that you took time to leave a review.Thank you so much for the lovely comments about our staff. We appreciate it very much.However, we are very sorry to hear you had a bad experience because of the noise. We will work hard to improve it.We hope you will choose us again next time you are in Japan.Our best wishes,karaksa hotel grande Shin-Osaka Tower
Guest User
Standard Double
Stayed in Dec 2024
Family
3 review
2.5/5
Posted on Jan 28, 2025
Terrible hotel experience. The rooms are extremely small, housekeeping is poorly managed, and the beds are unclean. The breakfast is incredibly disappointing, especially for families. Avoid this hotel at all costs—completely unacceptable.
Response from Property: Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower.We sincerely apologize for not meeting your expectations regarding room cleaning.Regarding the cleaning of guest rooms, we base our cleaning on simple cleaning in consideration of the global environment, and for longer stays of 4 nights or more, regular cleaning is carried out in the middle of the stay.We also have a cleaning notice in each guest room, and upon request, we can switch to regular cleaning free of charge.And regarding the room size, our hotel offers a variety of room types to meet your needs. Please consider a different room type next time you stay with us.We appreciate your understanding and are committed to improving our services. Finally, we would like to appreciate you for your cooperation in taking time to post this review. Best regards,    karaksa hotel grande Shin-Osaka TowerFront desk
Guest User
High Floor Superior Double
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Convenient location, very clean bedroom and bathroom, amazing view of railways outside the window, and comfortable bed. We will come back again.
Response from Property: Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.We can’t thank you enough for your kind review about your stay at our hotel. These heart-touching words mean a lot us, as this keeps us motivated to make our hotel not only a place to stay over night, but also make it a home during our guests' journey in Osaka.We hope you will choose us again next time you are in Japan.Greetings,karaksa hotel grande Shin-Osaka TowerFront Desk
Guest User
Standard Double
Stayed in Dec 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Jan 9, 2025
Very close to Osaka shin. Nice staff and good breakfast. Check-in (3pm) is a bit late for my taste
Response from Property: Dear GuestThank you very much for staying at karaksa hotel grande Shin-Osaka Tower.Thank you again for taking the time to share your impressions of your stay with us.We are very pleased and honored to hear that you were satisfied with our location, breakfast, and staff services.We will continue to make every effort to provide a clean and comfortable hotel that will please all of our guests.We have a variety of rooms available, so if you ever have the opportunity to visit the Shin-Osaka area again, please do not hesitate to contact our staff,We look forward to welcoming you back to the Shin-Osaka area.karaksa hotel grande Shin-Osaka TowerFront Desk
NC8891
Standard Twin
Stayed in Nov 2024
Family
22 review
4.5/5
Great
Posted on Jan 3, 2025
Breakfast is average, but as expected at this price range. Room cleanliness and front desk service are both great. No free parking, but plenty of reasonably priced parking spaces within a 2-min walk. Takes a bit of time to go into central Osaka, either by car or by metro. Only a few metro stations from Umeda.
Response from Property: Dear valued guest,Thank you for staying at karaksa hotel grande Shin-Osaka Tower!We appreciate so much that you took time to leave a review!We are very happy to know that you have a good time with us. Thank you so much for the lovely comments.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.Best regards! karaksa hotel grande Shin-Osaka Tower
Karen
High Floor Premier Twin
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Very nice hotel close to the train station Nice service and hot spring bath Highly recommended
Response from Property: Dear valued guest,Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay.We are thrilled to hear that you explored the on site amenities and you had such a wonderful time with us. We pride ourselves in being able to provide a high level guest service so it's great to know our team was able to make that connection with you.We are looking forward to welcoming you next holiday in Osaka. Have a beautiful day!karaksa hotel grande Shin-Osaka TowerFront Desk
Seow Chong
High Floor Premier Twin
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 24, 2024
It's not that easy to locate if this is the first time you stay at the hotel. That said, it became quite convenient to get around the area once you were familiar with the place. For families, the availability of laundry is great.
Response from Property: Dear valued guest,Thank you very much for staying with us and for sharing your review here!It is a great pleasure to hear you have really enjoyed your time at karaksa hotel grande Shin-Osaka Tower.It is our pleasure to provide you the high class facilities in our hotel.We are looking forward to welcoming you next holiday in Osaka. Have a beautiful day!karaksa hotel grande Shin-Osaka TowerFront Desk