karaksa hotel grande Shin-Osaka Tower

karaksa hotel grande Shin-Osaka Tower Reviews

karaksa hotel grande Shin-Osaka Tower

3-3-24 Miyahara, Yodogawa Ward, Osaka City, Osaka Prefecture, 532-0003, JapanSee Hotel Details
karaksa hotel grande Shin-Osaka Tower
karaksa hotel grande Shin-Osaka Towerkaraksa hotel grande Shin-Osaka Towerkaraksa hotel grande Shin-Osaka Tower
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Guest Reviews

9.2/10
Great
1276 review
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(1276)
Positive reviews(1254)
Reviews with photos/video(324)
Easy to get around(165)
Delicious breakfast(133)
Convenient for shopping(88)
Close to metro(50)
Relaxing hot springs(32)
Loved the night views(11)
Delicious buffet(11)
Luggage delivery service(9)
Negative reviews(22)
Law
High Floor Superior Twin
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 28, 2025
Good location, a bit distance from busy CBD area but close to metro and JR stations. Room was clean and comfortable.  Staff was friendly and helpful.
Response from Property: Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.We are proud that our hotel location could bring you such a great satisfaction.Guest's satisfaction is our main priority and we are happy to hear that our staff were helpful.We hope you will choose us again next time you are in Japan.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk
Kimmi Ang
High Floor Premier Twin
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 11, 2025
Walking distance from hotel to Shin Osaka station, 60 steps from lobby to few Restaurants and Lawson. Hotel having man and woman indoor ohsen and nice breakfast as well. Overall is good for 4 days stay.
Response from Property: Dear valued guest,Thank you very much for your recent stay and for sharing your thoughtful review.We’re pleased to hear that you found our location convenient—with walking access to Shin-Osaka Station, nearby restaurants, and a Lawson just steps from the lobby. We're also glad you enjoyed our separate indoor onsen facilities for men and women, as well as our breakfast.It’s wonderful to know that your 4-day stay was comfortable overall. We truly appreciate your feedback and look forward to welcoming you again in the future.Safe travels!Front Desk
Tripwrach
High Floor Premier Twin
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on Jun 9, 2025
Wah I totally love this place. The room was big for 4 people. I could open 2 big and 2 medium luggage at once and still have space to walk around. Nearby there is a Lawson, a big pharmacy and family mart. The hotel also have a shared public bath and sauna which was totally great especially when u go in the afternoon, there is no one so like u got the whole area to yourself. At the lobby there are amenities that are free and available to take such as shaver, hair gel, toner, cleansing oil etc. We stayed for 4 nights so we find the closet a bit small and the only thing that we were disappointed with is the washer and dryer. The washer takes 30 mins but the dryer takes a good 90 mins for us to dry our clothes which cause shortage of dryer so all guests are queuing for the dryer. And if u have jeans, 90 min of drying might not be enough. Other than that I rlly highly recommend this hotel.
Response from Property: Dear guest,Thank you so much for your wonderful review and for choosing to stay with us!We're delighted to hear that you loved your stay and found the room spacious and comfortable for your group. It's great to know that the convenient location, with nearby convenience stores and a pharmacy, made your stay even more enjoyable. We're also glad you appreciated our public bath and sauna — especially the quiet afternoons!Thank you for mentioning our complimentary amenities at the lobby as well. We aim to provide everything our guests might need for a comfortable and relaxing stay.We do apologize for the inconvenience with the washer and dryer. Your feedback is valuable, and we understand how frustrating it can be to wait, especially during longer stays. We will look into how we can improve the laundry experience for our guests.We truly appreciate your kind recommendation and hope to welcome you back again in the future!Warm regards,karaksa hotel grande Shin-Osaka TowerFront Desk
Anonymous User
Standard Twin With Extra Bed
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 13, 2025
Room was clean and beds were very comfortable, but definitely tight in terms of space as there was not much room to walk around if you have your luggages open. Hotel staff were all friendly and most of them could speak English too. Hotel was actually just under a 10 min walk from Shin-Osaka (Exit 4); but it may feel like a longer walk if you are moving with luggages lol The 3rd floor guest lounge area was great for having meals as there were tables and chairs provided, plus there were drink dispensers and microwave ovens for guests to use. Overall, a very pleasant stay and will likely stay at this hotel again on my next visit to Osaka :)
Response from Property: Dear valued guest,Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your stay with us. It's wonderful to know that you found the room clean and comfortable, and that our staff's friendliness and English-speaking abilities met your expectations. We appreciate your comments about the proximity to Shin-Osaka Station and understand that luggage can make the walk feel longer—thank you for sharing your experience. We're glad you enjoyed the guest lounge area for meals and the amenities provided. Your kind words motivate us to continue providing a pleasant environment for our guests. We look forward to welcoming you back on your next visit to Osaka!karaksa hotel grande Shin-Osaka TowerFront Desk
Guest User
High Floor Superior Double
Stayed in May 2025
Family
9 review
9.5/10
Amazing
Posted on Jun 24, 2025
The hotel is convenient to the metro station and the room was spacious.
Response from Property: Dear valued guest,We appreciate so much that you chose us for your stay and that you shared your opinion here.We do receive many comments that our location makes it easy to reach the popular sightseeing spots of the city.We are so happy to hear that you had a comfortable stay while relaxing in our hotel room.We are waiting to serve you again on your next trip to Japan. Have a nice day!Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk
I love travelling T^T
High Floor Superior Twin
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on May 11, 2025
A great hotel that was clean and relatively spacious! Was blessed with a room on the top floor so the views were nice. Would love to stay here again but 1 minor downside that I had was the walk from the train station felt far because I had a heavy luggage with me. But without my luggage, the walk didn’t feel that bad 😅
Response from Property: Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.We are very happy to know that you had a good time with us. We apologize for the inconvenience regarding access from the station. Thank you very much for your valuable feedback.We hope you will choose us again next time you are in Japan.Our best wishes! karaksa hotel grande Shin-Osaka TowerFront Desk
Sara Ardelia
Standard Twin With Extra Bed
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on Apr 22, 2025
This hotel was just around 10 minutes walk from Shin-Osaka station. However, please be aware of the stairs when carrying heavy luggage. Apart from that, the location is very convenient with many restaurants around and Lawson just near the hotel. We booked a room with breakfast and was pretty satisfied with the variations. There was also a special event upon our stay and kids could pick some snacks at the lobby. Overall, will recommend this hotel in Shin-Osaka Station as your hotel base.
Response from Property: Dear valued guest,Warmest greetings from karaksa hotel grande Shin-Osaka Tower!Thank you for leaving a review for us.It is a great pleasure to hear you have really enjoyed your time at karaksa hotel grande Shin-Osaka Tower.We are waiting to serve you again on your next trip to Japan. Have a nice day!Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk
Anonymous User
Standard Double
Stayed in Feb 2025
Business traveler
27 review
9.0/10
Great
Posted on Mar 31, 2025
Pretty much has what u need, it’s actual location is about a 6 minute walk from exit 4 of the shin-osaka station metro line, so u need a bit of additional time if your limited express trains is on the other side of the station, but it’s still do-able. Breakfast was packed, they need to seat you and all I can say is that it was slow and in efficient; breakfast selection wasn’t ok/not bad. Elevators are plentiful, 6 in total, though the hotel does have about 24 floors, but a point to note is that despite the hotel being relatively new, the speed of the elevators are very very slow by modern standards, so it will take some time……
Response from Property: Dear Guest, Thank you for staying at karaksa hotel grande Shin-Osaka Tower. We would also like to thank you for taking the time to leave a review. Thank you very much for your valuable comments regarding the breakfast and the elevator. We will use your comments as a reference for future operations. We hope you will use us again if you are in the area. All of our staff look forward to welcoming you back to karaksa hotel grande Shin-Osaka Tower. Front Desk Staff
Guest User
Standard Connecting Room For Six Guest
Stayed in Feb 2025
Family
10 review
10/10
Outstanding
Posted on Mar 23, 2025
The hotel just 6 minutes walk from the station. The breakfast is fruitful and the hot spring is nice. The flower blossom in the lobby is so pretty. Our family enjoy to stay in this hotel.
Response from Property: Dear valued guest,Thank you for choosing us and for writing a review!We are happy to know that you enjoyed our hotel and felt welcomed!We hope you will choose us again next time you are in Japan.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk
Shireen
Standard Double
Stayed in Mar 2025
Traveling with friends
12 review
8.5/10
Very Good
Posted on Apr 13, 2025
Small And expensive, the onsen is very small as well.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Karaksa Hotel Grande Shin-Osaka Tower. We appreciate your comments, as they help us improve our services. We apologize for any inconvenience you experienced with the size of the room and the public bath. We understand that space can be a concern, and we strive to provide a comfortable experience for all our guests. Your feedback is valuable, and we will take it into consideration as we continue to enhance our facilities. Thank you once again for your input, and we hope to have the opportunity to welcome you back in the future for a more satisfying stay. Best regards,Karaksa Hotel Grande Shin-Osaka Tower Front Desk Staff
Guest User
Standard Twin With Extra Bed
Stayed in Jun 2025
Family
12 review
8.5/10
Very Good
Posted on Jul 29, 2025
The hotel is about a  10mins walk from Shin-Osaka . There are a few small Supermarktes nearby. We arrived at 10am, unfortunately check in was not available before 3pm. However, we could leave our luggage at the hotel. We only stayed for one night and didn’t use any amenities. The room was small, but clean, the beds were very comfortable. The breakfast had a good variety of food and the coffee was very good. I would stay at that hotel again.
Guest User
Standard Twin With Extra Bed
Stayed in Jan 2025
Family
7 review
7.5/10
Posted on Feb 26, 2025
Hotel is in a good location   Staffs are friendly most of the time.  Not bad
6/7
Response from Property: Dear Guest, Thank you for staying at karaksa hotel grande Shin-Osaka Tower during your trip to Osaka. We also appreciate you taking the time to leave a review. Your kind words about our staff's service are very encouraging. We will continue to strive to provide the best possible service to all our guests. We sincerely hope that you will continue to use karaksa hotel grande Shin-Osaka Tower. karaksa hotel grande Shin-Osaka Tower Front Desk Staff
Garth Vivian
Standard Twin With Extra Bed
Stayed in Jun 2025
Family
2 review
8.0/10
Very Good
Posted on Jul 18, 2025
I was happy with the stay until checkout. I was issued 3 key cards. When I checked out I had 2 so they wanted to charge me 1,000jpy. I ended up returning to the room and found the key. I stay in hotels all the time as I travel a lot with business. I have never been asked to pay for a plastic key card if I don’t have them at checkout. It’s penny pinching and left a bad feeling upon leaving.
Response from Property: Dear valued Guest,Thank you for sharing your feedback.We understand that the situation with the key cards may have caused some inconvenience, and we sincerely apologize for that. As key cards are hotel property, we have a policy to charge for any missing cards to ensure security and proper maintenance.However, we are glad to hear that you found the missing card and returned it, and no charges were applied in your case.We appreciate your understanding and hope to have the opportunity to welcome you again for a more pleasant stay.Best regards,karaksa hotel grande Shin-Osaka TowerFront Desk
Matthew Alvin
King Double
Stayed in Jun 2025
Couple
1 review
9.0/10
Great
Posted on Jul 14, 2025
⸻ I stayed at Karaksa Hotel Shin-Osaka Tower twice during a 3-week trip and was very impressed both times. The hotel is clean, modern, and well maintained, with friendly, mostly English-speaking staff. The onsen and sauna facilities were outstanding, and breakfast had a good mix of Japanese and Western options. It’s very conveniently located near Shin-Osaka Station, making regional travel easy—though those wanting nightlife might prefer Namba. For what it offers, the price is very reasonable. A great value stay I’d happily recommend.
Response from Property: Dear valued guest,Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay.All of our staff are happy to hear that you enjoyed your stay with us so much, and we are very delighted that we could make you feel welcome and comfortable.We pride ourselves for serving high quality breakfast and we are so glad to know you enjoyed our breakfast buffet.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.Best regards! karaksa hotel grande Shin-Osaka TowerFront Desk
ttjy
High Floor Superior Double
Stayed in Dec 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 13, 2025
Convenient location about 5 minutes walk away from the MRT station, very clean bedroom and bathroom.
Response from Property: Dear valued guest,Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay.We do receive many comments that our location makes it easy to reach the popular sightseeing spots of the city.It seems you had been to lots of places in Osaka by the public transportation around our hotel.We hope our hotel will always be your first choice accommodation in Osaka.karaksa hotel grande Shin-Osaka TowerFront Desk