DEL style Osaka-Shinsaibashi by Daiwa Roynet Hotel Reviews
DEL style Osaka-Shinsaibashi by Daiwa Roynet Hotel
3 Chome-9-8 Minamisenba, Chuo Ward, Osaka City, Osaka Prefecture, 542-0081, JapanView Hotel Details
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DEL style Osaka-Shinsaibashi by Daiwa Roynet Hotel Guest Reviews
4.6/5
Great
1551 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1551)
Positive reviews(1521)
Reviews with photos/video(381)
Convenient for shopping(253)
Easy to get around(202)
Close to metro(86)
Friendly front desk staff(49)
Tasty coffee(48)
Nice toiletries(22)
Highly recommended(18)
Luggage delivery service(11)
Negative reviews(30)
Allen Tam
Moderate Double Room - Non Smoking
Stayed in Jan 2025
Couples
6 review
4.5/5
Great
Posted on Feb 26, 2025
i come for Osaka Marathon, here is with Big room, lobby with coffee and hot water, simple fitness room, helpful staff with English speaking.
Only setback is 5min walk from station, but good price has reflected.
Response from Property: Thank you for your kind feedback. We are delighted to hear that you enjoyed our spacious rooms, convenient amenities, and the assistance of our English-speaking staff. We appreciate your understanding regarding the distance from the station and look forward to welcoming you again.Best regards,DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel
Anonymous User
Superior Triple Room Non Smoking
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Hotel is located at Shinsaibashi and going anywhere is pretty convenient. There's family mart, ***** store, McDonald's, MOS burger just footsteps away. Hotel lobby has a coffee machine (free 24/7). Staff were also very helpful when helping to arrange luggage transfer.
Response from Property: Thank you very much for staying at DELstyle Osaka Shinsaibashi.We are very honored that your stay with us was satisfactory.We will continue to improve our services and look forward to serving you again in the future.
Kwanhojai
Wood Flooring Twin(with Extra Bed)Non Smoking
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Dec 17, 2024
Room size is big and clean, 3 bed room is very good for family travellers.
Response from Property: Thank you for staying at DELstyle Osaka Shinsaibashi.We are pleased to hear that you were satisfied with your stay.We hope you will visit us again when you are in Osaka.We look forward to seeing you again.
Jesle
Moderate Double Room - Non Smoking
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 11, 2024
One of the best hotels I’ve stayed in, very value for money! Will not hesitate to stay here again if I visit Osaka again. Location super convenient; quick walk from Shinsaibashi station, right beside the Shinsaibashi shopping street, so there’s a ton of food and shopping options nearby. Easy check in; you have to collect all your amenities at the lobby. Staff are very friendly and helpful. The rooms are fantastic; very clean, well-equipped and well-designed (love the toilet!). There’s also vending machines and coin laundry machines on several floors of the hotel.
Response from Property: Dear Guest.Thank you very much for choosing our hotel! We are delighted to hear that you enjoyed our convenient location near Shinsaibashi Station. We appreciate your kind words about our staff, our amenities collection process, and the cleanliness and design of your room. We are also very pleased to hear that you liked our vending machines and coin-operated laundry facilities. We look forward to welcoming you back to Osaka again.We look forward to serving you again in the future,DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel
Response from Property: Thank you very much for using DELstyle Osaka Shinsaibashi
The room this time was 21.1 square meters. In addition, the hotel also has a room of 52.9 square meters. Please use it next time.
Dart Leung
Triple Room Non Smoking
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 27, 2024
Good service, good venue, just not enough space
Breakfast is good taste
Response from Property: Dear guest,Thank you for your kind words regarding our service and breakfast. We will continue to make every effort to enhance your stay with us.Best regards,DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel
Anonymous User
Moderate Twin Room Non Smoking
Stayed in Aug 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Hotel is short distance from Shinsaibashi metro station. Really easy to travel via the midosuji lines. Exit from exit 2 from the metro station (exit 1 is under construction when I was there). Plenty of food options along the street and hotel is also really close to dotonburi. Rooms are clean enough for 2 pax in a room. However for big groups booking multiple rooms, do take note that for moderate twin rooms, there is only 1 room per level. So for my booking of 4 rooms, we were spread out in 4 levels. There were a total 5 washing machines with dryer functions in this hotel. Staff were friendly but they speak limited English. Luggage locker room is self service on level 1. IC card is used to lock and unlock the locks.
6/7
Response from Property: Dear Guest, thank you for choosing DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel for your recent stay. We appreciate your detailed feedback and are delighted to hear that you found our location convenient and the rooms clean. We apologize for any inconvenience caused by the layout of the moderate twin rooms for your group booking. Your comments regarding the limited English spoken by our staff have been duly noted, and we will continue to strive to improve in this aspect. Please be assured that we value your feedback and will use it to enhance the experience for all our guests. Should you choose to stay with us again, we hope to provide an even better experience. Thank you once again for your review. Warm regards, DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel
Guest User
Hollywood Twin Room Non Smoking
Stayed in Jan 2025
Travel with friends
4 review
4.7/5
Amazing
Posted on Mar 2, 2025
Clean room and good staff services, but the location is a bit far from metro station. Luckily, it is still very close to famous attractions with many restaurants nearby.
Response from Property: Thank you very much for choosing DELstyle Osaka Shinsaibashi.The nearest station is Shinsaibashi Station on the Midosuji Subway Line, and Exit 10 North is the closest stairway.From this exit, you can reach the hotel in about five minutes on foot.Thank you for your compliments on our service.We will continue to improve our service in the future.We look forward to seeing you again.
MartinNg
Deluxe Double Room Non Smoking
Stayed in Dec 2024
Couples
4 review
4.7/5
Amazing
Posted on Jan 31, 2025
Stayed 6 nights in this hotel. I and my wife enjoyed staying at this hotel. Room is clean and bed is comfortable. Location was perfect. There were many attractions,shops and restaurants nearby. 5 mins walk to the subway station. Hotel staffs are friendly. We had some problems, front desk staff and management helped us solved the problem.
Overall, we were enjoy staying at this hotel. If we come to Osaka again we definitely stay at this hotel.
Response from Property: Dear guest,Thank you for sharing your positive experience with us. We are delighted to hear that you and your wife enjoyed your stay and appreciated our clean rooms, comfortable beds, and prime location. It is also wonderful to know that our staff assisted you effectively during your visit. Your satisfaction is our priority, and we are grateful for your kind words. We look forward to welcoming you back on your next trip to Osaka.Best regards,DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel
LimMary
Moderate Double Room - Non Smoking
Stayed in Dec 2024
Travel with friends
5 review
4.5/5
Great
Posted on Jan 23, 2025
DEL is a good size for couples. The room is clean and cozy. The toilet is not small and the bathtub is separated.
Walking distance from the Shinsaibashi subway. This station has many exits, we find Exit 5 is the most convenient if you have luggages.
Highly recommended.
Response from Property: Thank you for staying at DELstyle Osaka Shinsaibashi.Thank you for your compliments on the cleanliness and facilities.We are happy to hear that you enjoyed your stay.We recommend that you take the route through the Shinsaibashisuji shopping street to the hotel for dining and shopping.We hope you will visit our hotel again when you are in Osaka.
Guest User
Superior Triple Room Non Smoking
Stayed in Nov 2024
Family
2 review
2.0/5
Posted on Jan 4, 2025
We stayed 4 nights. The hotel location is excellent however the room clean up service was terrible. We was surprised that the rubbish was not fully cleaned up - including an empty cup noodle we put inside the rubbish bin! Slippers were everywhere even after the clean up, with some rubbishes left over on the floor. This was the worse experience so far in Japan hotels!
Response from Property: Dear Guests,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the shortcomings you experienced with our room cleaning service. It is our aim to provide a high standard of cleanliness, and we regret that we did not meet your expectations in this instance. Your comments will be taken into consideration as we seek to improve our services for future guests.We will share the incident with the cleaning company and work hard to prevent a recurrence.Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.Best regards,DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel
MOJITO WONG
Deluxe Double Room smoking
Stayed in Nov 2024
Couples
13 review
4.0/5
Very Good
Posted on Dec 24, 2024
The location is quite satisfactory. The room is large and smoking rooms are available, which is really convenient for smokers. The concierge staff is very polite.
Response from Property: Thank you very much for staying at DELstyle Osaka Shinsaibashi. We appreciate your kind words about our hotel's facilities and front desk staff. We hope you will use our hotel again when you come to Osaka.Best regards,DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel
Guest User
Superior Triple Room Non Smoking
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Very good location and tge hotel has everything you need. Staffs are very helpful and try to service you as much as they can.
Response from Property: Thank you very much for visiting DELstyle Osaka Shinsaibashi. We hope you will find it very conveniently located near the Shinsaibashisuji shopping district. Thank you very much for your compliments to our staff. We will continue to strive to improve our services for your satisfaction.We look forward to welcoming you again.Best regards,DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel
Guest User
Moderate Twin Room Non Smoking
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very nice , clean and tidy!
Location is very convenient!
Response from Property: Dear guest, thank you for your positive feedback regarding the cleanliness and convenient location of our hotel. We are delighted to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, DEL style Osaka Shinsaibashi by Daiwa Roynet Hotel.
Guest User
Wood Flooring Twin(with Extra Bed)Non Smoking
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The triple room assigned was larger than expected, with ample space area for the luggage and even included a seating area. Very impressive and walking distance from metro. The room was clean too, stayed for 4 nights, able to request simple cleaning daily as well. Overall, it was a great experience.
Response from Property: Thank you for your stay.We are glad to hear that you were satisfied with your stay.We look forward to seeing you again.