Empark Grand Hotel Hangzhou Bay Ningbo

Empark Grand Hotel Hangzhou Bay Ningbo Reviews

Empark Grand Hotel Hangzhou Bay Ningbo

No.9 Jinyuan Avenue, Hangzhou Bay New Area, Cixi, Zhejiang, 315336, ChinaSee Hotel Details
Empark Grand Hotel Hangzhou Bay Ningbo
Empark Grand Hotel Hangzhou Bay NingboEmpark Grand Hotel Hangzhou Bay NingboEmpark Grand Hotel Hangzhou Bay Ningbo
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Guest Reviews

9.3/10
Very Good
5452 review
Verified reviews
Location9.4
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(5452)
Positive reviews(5328)
Reviews with photos/video(565)
Delicious breakfast(404)
Friendly front desk staff(402)
Large rooms(255)
Perfect for business trips(158)
Luxurious(63)
Delicious buffet(46)
Nice bathtub(17)
Negative reviews(120)
azlano
Superior Room (Double bed) (Building b)
Stayed in Mar 2025
Business traveler
10 review
10/10
Outstanding
Posted on May 7, 2025
A big hotel, spacious and strategically located in the Hangzhou Bay business district. Rooms are clean and somewhat modern. Around are plenty of eateries (halal aplenty) and GR Mall is a short walk away. Do enjoy the morning breakfast; lots of food choices with capacious dining area.
Response from Property: Dear Guest, Hello!Thank you very much for your high praise of our hotel! We are delighted that you are satisfied with the hotel's size, environment, location, and breakfast. Your recognition is the driving force for our continuous improvement. We look forward to your next visit to Hangzhou Bay, and hope you will choose our hotel again. Wishing you a pleasant life and a smooth journey!
L J Lee
Superior Room (Double bed) (Building b)
Stayed in Feb 2025
Business traveler
24 review
10/10
Outstanding
Posted on Mar 19, 2025
Always great to return to empark , everything is great , good sleep and great shower
Response from Property: Dear guest: Hello! Thank you very much for choosing our hotel again and thank you for your enthusiastic feedback! We are very pleased to hear that you feel great every time you stay, especially you mentioned that the sleep and shower experience are very good, which is a great affirmation for us. We know that comfortable sleep and pleasant shower are the key to your relaxation. We are always committed to providing you with high-quality accommodation and facilities so that you can get enough rest and relaxation during your busy journey. Your satisfaction is the greatest recognition of our work and the driving force of our continuous efforts. If you have any needs or suggestions during your future stay, whether it is room facilities, catering services or other aspects, please feel free to let us know, we will do our best to create a more perfect stay experience for you. Looking forward to your next visit, Jinyuan Hotel will always be a warm stop on your journey! I wish you a happy life!
Moein
Superior Suite (Building A)
Stayed in Mar 2025
Business traveler
8 review
7.5/10
Posted on Apr 8, 2025
The service of the reception is slow - their english is very limited so we had some trouble to communicate. The room is spacious and comfortable, but the air conditioning is poor although we put it on the lowest temperature setting. Cleanliness is okay but not the best, some areas of the room were dusty.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Rozliana
Superior Room (Double bed) (Building b)
Stayed in Jan 2025
Business traveler
17 review
10/10
Outstanding
Posted on Feb 21, 2025
Good place to stay
Response from Property: Dear guest,Thank you so much for your kind words!We are delighted to hear that you enjoyed your stay with us.Your satisfaction is our greatest reward.We look forward to welcoming you back again in the future.Have a wonderful day ahead!
Guest User
Superior Suite (Villa B)
Stayed in May 2025
Business traveler
8 review
9.5/10
Amazing
Posted on Jul 25, 2025
The breakfast is not good
Response from Property: Dear Guest, Thank you for your feedback. We are sorry the breakfast did not meet expectations and have already shared your comments with our culinary team for immediate review and improvement. We hope to welcome you back soon for an enhanced experience.
Edogam
Superior Room (Double Bed) (Building A)
Stayed in May 2024
Business traveler
49 review
10/10
Outstanding
Posted on Jun 24, 2024
Empark hotel is a great hotel and really cost effective. Located in a nice area close to the business places and shopping mall
Response from Property: Dear guest,very appreciate you take the time to share your thoughts about our hotel and 5score to recommend, we are glad to see you enjoyed your stay here with us, as you mentioned we have 972 room with different style ,views,and price to meet different needs for your choice,free parking ,close to the shopping mall,convenient transportation bring guest high cost effective in this area ,we looking forward to seeing you again soon,wish you all the best。
Emad
Superior Suite (Villa B)
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 17, 2025
Great service from 郑ZHENG
Response from Property: Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and that our service met your expectations. Your feedback truly motivates our team to keep delivering exceptional experiences.We look forward to welcoming you back soon for another memorable stay!
Aziz
Superior Room (Double bed) (Building b)
Stayed in Mar 2024
Business traveler
115 review
8.0/10
Very Good
Posted on Apr 29, 2024
KEEP UP THE GOOD JOB. ALL THE STAFFS ARE VERY FRIENDLY AND HELPFUL
Response from Property: 尊敬的賓客:您好!感謝您選擇世紀金源大飯店,非常榮幸能為您服務。多年來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對世紀金源大飯店服務的認可,期待您及家人的再次下榻!
Guest User
Superior Room (Double Bed) (Building A)
Stayed in Nov 2024
Booked for others
4 review
10/10
Outstanding
Posted on Dec 17, 2024
卫生:OK, 设施:OK, 环境:OK, 服务:OK
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。感謝您特別給予團隊同事服務的認可,這對我們非常重要,希望有您一直的支持,讓我們成為您來寧波的首選目的地之所,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房寬敞舒適,並配有免費高速WIFI,免費停車場,充電樁服務,毗鄰當地旅遊景點,出行交通便利,是您出差或旅行出差或旅行的最佳選擇。期待您的再次光臨,祝您生活愉快!
mimie
Superior Twin Room (Building B)
Stayed in Oct 2023
Business traveler
834 review
8.0/10
Very Good
Posted on Dec 8, 2023
Location, room comfort, hotel condition I chose the Empark hotel for its location.my late check-in and overnight stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!
Response from Property: Dear guest: Hello! Thank you for your trust in Century Golden Source Hotel! Thank you even more for your generous praise and strong recommendation! Love is so hard to leave in Jinyuan, remember to come back and see it often when you have time!
Guest User
B Selected Queen Room
Stayed in Jun 2024
Business traveler
15 review
10/10
Outstanding
Posted on Jul 10, 2024
Hotel near to mall and halal Food
Response from Property: Dear guest,very appreciate you take the time to share your thoughts about our hotel and 5score to recommend, we are glad to see you enjoyed your stay here with us, as you mentioned we have 972 rooms with different style to meet different needs for your choice,free parking ,close to the shopping mall,convenient transportation bring guest high cost effective in this area ,we looking forward to seeing you again soon,wish you all the best。
Bryan
Superior Suite (Villa B)
Stayed in Mar 2024
Business traveler
3 review
10/10
Outstanding
Posted on Apr 21, 2024
Stay was great! They free upgraded my room 😇
Response from Property: 尊敬的賓客:您好!感謝您對世紀金源大飯店的信賴與選擇!從您步入世紀金源大飯店的那一刻開始您就是我們的家人,我們希望用自己的貼心給您家人般得照料,世紀金源大飯店就是您温暖的家外之家!常回家看看!祝:安好!!
Boon Kuan
Superior Room (Double Bed) (Building A)
Stayed in Dec 2024
Business traveler
12 review
8.0/10
Very Good
Posted on Feb 16, 2025
Good location.
Response from Property: Dear Guest,Thank you for your kind words!We are delighted to hear that you found our hotel's location to be convenient.Our hotel is strategically situated in the heart of the Hangzhou Bay business district,offering easy access to shopping centers,dining options,and transportation links.We hope this made your stay more enjoyable and hassle-free.We look forward to welcoming you again in the future.Have a wonderful day!
Guest User
Executive Double Room (Villa A)
Stayed in Jul 2023
Business traveler
1 review
10/10
Outstanding
Posted on Aug 10, 2023
Very nice hotel at a great location for a conference. Rooms are very quiet and spacious. Great view from the upper floors.
Response from Property: 尊敬的賓客:您好!感謝您入住並對酒店各方面的高度認可,我們的管理團隊一直給員工灌輸為世紀金源大飯店的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家!
ilham_Su
Themed Room (Building B)
Stayed in May 2023
Couple
1 review
10/10
Outstanding
Posted on Jun 17, 2023
This is the 4th times we are here! The hotel is clean, housekeeping services are excellent. This time we stayed at guest house, building B, 19th floor with theme! Special dedication to house keeper with staff Number 5655 Wang Xiurong!
Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!