No.1 Yinbing Road, Etuoke West Street, Dongsheng District, Ordos, Inner Mongolia, 017000, ChinaView Hotel Details
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Crowne Plaza Ordos Guest Reviews
4.5/5
Good
504 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(504)
Positive reviews(485)
Reviews with photos/video(171)
Classy environment(132)
Delicious breakfast(53)
Garden view(41)
Friendly front desk staff(21)
Perfect for business trips(14)
Good sound insulation(10)
Great air circulation(10)
Luxurious(6)
Negative reviews(19)
Aboud AT
1 King Bed One Bedroom Suite
Stayed in May 2023
Business travelers
16 review
2.0/5
Posted on Jun 18, 2023
First the room not so clean
The hot water not so hot
The window breaks and the use adhesive
Wi-fi so hard to contact with you phone or laptop
The furniture broken 😅😅😅
Totally not 5 stars hotel not give me that feeling
Response from Property: Dear guest, we apologize for the bad stay experience. During your stay in the hotel, you can call the service center at any time if there is any problem with the facilities and equipment in the room, we are on standby 24 hours to solve the problem for you. Regarding the problem of facilities and WIFI setting , the engineering department of our hotel has strengthened the repair to ensure that such problems will not occur again and we will enhance room cleanning checking to ensure you comfortable stay next time. We sincerely looking forward to your coming again.
Guest User
1 King Bed Standard
Stayed in May 2022
Solo travelers
3 review
4.2/5
Very Good
Posted on Jun 6, 2022
Nice hotel with breakfast buffet. Clean room. Will come back again.
Response from Property: Dear guest:Thank you so much for choosing our hotel and your highly reconition for us. I am pleased to hear you enjoyed our service in coffee shop and clean room. It's something our staff takes great pride in, we will continuously make changes to improve the guest experience. We hope you will visit us again.
Graeme (高天乐Photographer)
1 King Bed Standard
Stayed in Jun 2022
Couples
78 review
4.2/5
Very Good
Posted on Jul 17, 2022
Good hotel in a nice location in the city.
Response from Property: Dear Guests,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Ordos. It is a beautiful hotel and we are always at your service. We look forward to seeing you again.
Guest User
2 Single Beds Standard Balcony
Stayed in Nov 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Dec 22, 2024
Hygiene: The hygiene is very clean,
Environment: The environment is also very comfortable
Service: The service attitude is also very good,
Summer is here, the hotel is shaded by trees, and there are also fun places around. We went to the wildlife park and saw many animals. Our favorites are our national treasures, the giant pandas, Qiqiao Qixi, and in winter, there are also ski resorts and other projects for us to play. The hotel is also blue sky and white clouds, and the hotel is also very convenient to these attractions. It was a really pleasant trip. I will come again next time
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6/7
Response from Property: 尊敬的賓客:非常感謝您選擇入住鄂爾多斯皇冠假日酒店,也非常感謝您對酒店高度的認可。您的認可使我們倍感榮幸。希望我們能讓您擁有美好的入住體驗和回憶。期待您的再次光臨。
Guest User
2 Single Beds Standard Balcony
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The whole hotel is very clean and orderly. The room temperature is suitable for sleeping and the service of all people is very professional. It is worthy of being a five-star international hotel under the InterContinental brand. It is located in the northernmost part of China and you can see tropical vegetation that can only be found in the south. It is worth checking in. Recommended! Recommended! Recommended!
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Response from Property: 尊敬的賓客:非常感謝您對酒店的評價,您的滿意始終是我們追求的目標,我們將持續努力,期待您的再次光臨。
Nancy19950412
Superior Room (Double bed) (Balcony)
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
This is not the first time I have stayed at the Crowne Plaza Ordos. This hotel has always been my first choice when I come to Ordos. The service attitude of the front desk staff is really amazing, very warm and sincere! The guest room also feels very homely, very comfortable. What I like most is to walk around in the hotel garden, take a walk, very relaxing and comfortable!
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Response from Property: Dear guest: Thank you very much for your evaluation of the hotel and your positive recognition of the hotel. We will continue to work hard to make you more satisfied. We look forward to your visit.
Guest User
2 Single Beds Standard
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The environment is great, very warm, very suitable for taking the elderly and children for a walk and playing. The implementation of a five-star hotel and five-star service made me feel at home. I will choose this place next time
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Response from Property: Dear guests: Thank you very much for your evaluation of the hotel. We will continue to work hard and do a good job in every detail to make you more satisfied. We look forward to your visit again.
Guest User
Superior Room (Double bed) (Balcony)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The hotel has a beautiful environment, complete surrounding facilities and a high cost-effectiveness. The restaurant not only has rich and delicious dishes, but the hotel's service staff is warm and generous, making people feel at home.
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Response from Property: 尊敬的賓客:非常感謝您對酒店的評價。您細膩的評語,帶給我們巨大的歡樂,讓我們被濃濃的幸福感包圍,期望我們的服務能讓您感到舒適。期待您的再次光臨。
Guest User
Superior Room (Double bed) (Balcony)
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 12, 2024
As soon as I entered the hotel gate, I felt like I was in a park. The scenery here is really beautiful, parking is super convenient, the service attitude is good, the front desk is professional in booking rooms, the air in the room is fresh, the bedding is clean and comfortable, the catering service is good, the food suits my appetite, and I go out for a walk in my spare time. The air is really good and the scenery is really beautiful. In short, it is a very good hotel. I will choose this hotel next time I go out
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您對酒店的評價,您的滿意是我們前進的動力,期待您的再次光臨。
Guest User
2 Single Beds Standard Balcony
Stayed in Sep 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The hotel is very luxurious, a garden-style hotel covering a large area, with complete facilities and a warm attitude from the front desk staff! The room is clean and sanitary, and the breakfast is rich. It is worth recommending. I will choose to stay here next time I go on a business trip!
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Response from Property: 尊敬的賓客:非常感謝您抽出寶貴的時間並帶給我們的認可。期待在未來的某一天能再次為您服務。
Guest User
Standard Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The hotel is conveniently located, close to Wanda and Wanzheng Plaza. The lobby is super spacious and bright, the room is clean and tidy, and the stay experience is very good. The characteristics of this hotel are more its garden landscape, many green plants, super large activity space, and free and spacious parking! The staff are also very enthusiastic, especially the young lady at the front desk and the service center, who is very professional and friendly, and delivered what you need immediately! The porter is also great!
It is worth staying, a big hotel!
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Response from Property: 尊敬的賓客:衷心感謝您的高度認可。您評價的語言和圖片,讓我們充滿驕傲。我們一定會繼續努力。期待能再次為您服務。
Guest User
2 Single Beds Standard
Stayed in Sep 2024
Travel with friends
2 review
4.8/5
Amazing
Posted on Oct 24, 2024
But the accommodation environment is great, the room is clean, the soundproofing is very good, and the guest room area is very quiet. The hotel breakfast is also rich and varied, and there is a garden restaurant next to it, which is very beautiful. There is a boy at the front desk who provides very good service, super nice, and introduced us to many delicious restaurants and places to visit. Overall, it is great. The disadvantage is that it has been open for a long time and the facilities are a bit old, but as an Intercontinental standard five-star hotel, it is still okay. If you don't pursue too demanding services, it is still recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your positive evaluation of the hotel. We always adhere to the InterContinental Hotels Group's "heartfelt service" concept and strive to satisfy you through our own services so that you can always have a very pleasant experience in the hotel. We look forward to your visit again.
Guest User
Superior Room (Double bed) (Balcony)
Stayed in Sep 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Oct 19, 2024
After all, it is a state guesthouse. The room facilities and environment are all very good. There is no problem with late night check-in. Parking is very convenient and check-out is delayed until 2 pm.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at Crowne Plaza Ordos and for your comments on the hotel. The beautiful hotel environment and the quality sleep in the comfortable room will surely make you happy and full of energy. We will continue to work hard and sincerely look forward to your visit again.
Hao_oo
1 King Bed Standard
Stayed in Sep 2024
Family
56 review
4.5/5
Great
Posted on Oct 5, 2024
The hotel has convenient parking and a good environment, but there are many people holding events, so it is not quiet during holidays;
The facilities are a bit old, the indoor lighting is insufficient, and the overall lighting is dim;
In general, it is acceptable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Ordos Crown Hotel and taking the time to share your stay experience here. We are very sorry that this stay did not meet your expectations. Regarding your questions, we have fed back your feedback on the hotel room design to the relevant departments for follow-up; the hotel will also strengthen the service training of hotel staff to avoid such situations from happening again. We always strive to create an outstanding hotel that guests love for our guests and look forward to your coming again.
Guest User
2 Single Beds Standard
Stayed in Aug 2024
Couples
30 review
4.0/5
Very Good
Posted on Sep 30, 2024
The hotel is located in the old city, which is convenient for food and accommodation. The three districts of Ordos are very far away, and most of the places to play are in the new district, which is not convenient. The breakfast is quite rich, with local specialties such as Mongolian milk tea, steamed oat noodles, mutton offal, milk lumps, etc. Although the room is a bit old, the bedding is still very comfortable and clean, and the bath water is large and hot. The environment of the hotel is particularly good in the park.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for staying at Ordos Crowne Plaza and sharing your stay experience. Your satisfaction is our greatest responsibility and honor. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support for the hotel. We sincerely look forward to your visit again.