Ref Okinawa Arena by Vessel Hotels

Ref Okinawa Arena by Vessel Hotels Reviews

Ref Okinawa Arena by Vessel Hotels

1766 Moromizato, Okinawa City, Okinawa Prefecture, 904-0032, JapanSee Hotel Details
Ref Okinawa Arena by Vessel Hotels
Ref Okinawa Arena by Vessel HotelsRef Okinawa Arena by Vessel HotelsRef Okinawa Arena by Vessel Hotels
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Guest Reviews

9.3/10
Great
435 review
Verified reviews
Location8.8
Amenities9.4
Service9.4
Cleanliness9.7
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All reviews(435)
Positive reviews(429)
Reviews with photos/video(158)
Convenient parking(65)
Delicious breakfast(64)
Near shopping area(38)
Convenient for shopping(36)
Great swimming pool(25)
Loved the night views(7)
Delicious buffet(7)
Has an infinity pool(3)
Negative reviews(6)
Family Family Trip~
Superior Twin Room - Non-Smoking
Stayed in Jun 2025
Family
13 review
9.5/10
Amazing
Posted on Jul 6, 2025
Bedroom with high headroom, great bathtub and mattress. Breakfast is fair good. Parking is free of charge. Driving time about 8-10 minutes to AEON Mall, where has lots of restaurants. Swimming pool has a good view but it is charged with 1000 yen for each adult, pretty expensive. The sauna at 2/F is perfect. The staff are friendly and helpful.
Response from Property: Mr./Ms. Family Family Trip~ Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use. REF Okinawa Arena by Vessel Hotels
SL05
Junior Suite
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 28, 2025
Hotel staffs are friendly, hotel lobby is clean with nice deco! Room is nice too however the design of the bathing area is not convenient for families. You have to wind down the blinds whenever you shower. I love their big beds and the room comes with an air purifier! Their breakfast is nice, both Japanese and western! There’s blue seal ice-cream too! However their breakfast area is kind of small, you have to wait when all the tables are occupied! Overall highly recommended as it’s near to American village and Aeon mall!
Response from Property: Mr./Ms. SL05 Thank you very much for staying at REF Okinawa Arena by Vessel Hotels. It is a great pleasure to read your high evaluation and compliments about our staff. Thank you for your valuable feedback regarding the bathroom in your room. We are very particular about the design of our rooms, and we have created such rooms in order to provide you with a space with a sense of openness. We are glad to hear that you enjoyed our breakfast and that you were satisfied with it. If you have a chance to come to Okinawa again, please do not hesitate to stay at our hotel. All of our staff will be waiting for you with a smile. REF Okinawa Arena by Vessel Hotels
Guest User
Double Room with Shower - Non-Smoking
Stayed in May 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jun 28, 2025
100% will want to stay here again. A very new and nice hotel. Great amenities, nice room space and decorations. Staff were friendly. Public bath within the hotel. Thoughtful enough to provide slippers for room and within hotel use to walk to the public bath. Free welcome drink tickets with a range of alcoholic & non alcoholic drinks to choose from. Huge carpark at the side of the hotel with a huge convenience store (family mart) right in front. Huge plus for those who doesn't want to eat in the hotel and too lazy to drive out of the compound for food.
Response from Property: Thank you very much for staying at the REF Okinawa Arena by Vessel Hotels. It is a great pleasure to read your high evaluation and compliments about our staff. We are very happy to hear that you would definitely like to stay here again. We are glad to hear that you are satisfied with the hotel's public baths, parking lot, convenience store, and welcome drink ticket service. The welcome drink ticket is a ticket given to all guests and can be exchanged for one drink at the 1st floor cafe or the 8th floor bar. The menu includes alcohol and children's drinks, which can be enjoyed by adults and children alike. Our staff will continue to make every effort to provide satisfactory service to all of our guests. We hope you will visit us again when you have a chance to come to Okinawa. Thank you very much for taking time out of your busy schedule to write a review of our hotel. REF Okinawa Arena by Vessel Hotels
초코제이
Superior Twin Room - Non-Smoking
Stayed in Apr 2025
Family
3 review
8.5/10
Very Good
Posted on May 12, 2025
We stayed here for 2 nights to enjoy the village. If you rent a car and want to stay at the new and clean hotel near the American Village at reasonable price, this will be the best option for you. Recommended!
Response from Property: 초코제이 様 Thank you very much for staying at Lev Okinawa Arena by Vessel Hotels. We would also like to thank you for taking time out of your busy schedule to write a review of our hotel. As you mentioned, our hotel is located about 11 minutes by car from the popular tourist spot “American Village” and is very convenient and well received by our guests. There are many attractive sightseeing spots in Okinawa City where our hotel is located, such as “Central Park Avenue”, “Okinawa Kodomo no Kuni”, and “Southeast Botanical Garden”, so please enjoy them the next time you visit us. We look forward to seeing you again. この度はレフ沖縄アリーナbyベッセルホテルズにご宿泊いただきましてまことにありがとうございました。 また、お忙しい中クチコミ投稿にご協力いただき重ねてお礼申しあげます。 お客様の仰る通り、当ホテルは大人気の観光地「アメリカンビレッジ」まで車で約11分の立地にあり、大変便利と好評いただいております。 当ホテルのございます沖縄市にも、「中央パークアベニュー」「沖縄こどもの国」「東南植物楽園」などたくさんの魅力的な観光地がございますので、次回いらした際は、ぜひおたのしみくださいませ。 またお会いできることを楽しみにしています。 REF沖縄アリーナbyベッセルホテルズ
Darlemagne
Standard Room With Shower - Non-Smoking
Stayed in Mar 2025
Family
9 review
9.5/10
Amazing
Posted on Apr 22, 2025
Location: On the outskirts of Okinawa city on the edge of Kadena air base - not a problem if you are driving as it connects to the main routes, not far also from American Village Parking: Ample free parking Room: Spacious with a lot of light, but since it is close to the air base you can hear military planes taking off and landing through the morning Breakfast: A very good spread including local dishes Facilities: Swimming pool on rooftop (water looked really cold) with a bar but the views were great, and welcome drinks were complimentary and available till late. Onsen on 2/F also opens till late
Response from Property: Thank you very much for staying at REF Okinawa Arena by Vessel Hotels. We would also like to thank you for taking the time to post a review despite your busy schedule. We will continue to use your feedback as encouragement and strive to improve our hotel, so we hope you will use our hotel again. We look forward to seeing you again. REF Okinawa Arena by Vessel Hotels enokawa
CYJes
Double Room with Shower - Non-Smoking
Stayed in Feb 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on Mar 24, 2025
The breakfast is good with 2000 yen per pax. Many varieties of food, also blue sea ice cream. The hotel is new, very clean, free parking, good location nearby American village, staff friendly and excellent service. Good value for money, my best hotel in Okinawa. For sure to stay again if travel to Okinawa. TQ.
Response from Property: PHUI YUN sama Thank you for choosing to stay at REF Okinawa Arena by Vessel Hotels. We appreciate you choosing our hotel among the many hotels in Okinawa. We are glad that you liked breakfast. We are also very happy to hear your compliments about our staff. We are happy to hear you say that we are the best hotel in Okinawa. Summer is the high season in Okinawa, and our rooftop pool recently opened for business. The opening of the ocean is gradually starting and summer is coming! If you have a chance to come to Okinawa again, please come and stay at our hotel! All of our staff members are waiting for you with smiles on their faces. REF Okinawa Arena by Vessel Hotels
alis in the wonderland
Double Room with Shower - Non-Smoking
Stayed in Jan 2025
Family
10 review
10/10
Outstanding
Posted on Feb 19, 2025
I like this hotel! Good breakfast and good public bath! Room is a bit small. But it is worthy for everything. One of the best hotel in my life!!
6/8
Response from Property: Thank you very much for choosing to stay at Ref Okinawa Arena by Vessel Hotels from among the many lodging facilities available. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. Thank you very much for your kind words of praise! We are very happy to hear that. If there are rooms available on the day of your stay, we can upgrade you to a larger room for a fee. Please ask at the front desk if you would like an upgrade. All of our staff members are working hard to improve our services so that all of our guests can enjoy a pleasant and satisfying stay at our hotel. We will continue to do our best and look forward to having you stay with us again at the REF Okinawa Arena by Vessel Hotels. Ref Okinawa Arena by Vessel Hotels TAMINATO
Anonymous User
Double Room with Shower - Non-Smoking
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Mar 12, 2025
Perfect! Room is clean. Front desk service is good. Good Location also.
Response from Property: Thank you very much for having us stay at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit. REF Okinawa Arena by Vessel Hotels
Guest User
Standard Room With Shower - Non-Smoking
Stayed in Dec 2024
Family
17 review
9.5/10
Amazing
Posted on Feb 20, 2025
If you plan to visit from north part of the island to south for 2 days, it is good to stay at Vessel for a night. It is located in the middle of the island. It is good for driving by yourself. Free parking. Good price! Breakfast choose are good. The room is not very spacious, spa is a small room but clean. With a hongkonger as a receptionist, felt warm.
Response from Property: Thank you very much for staying at REF Okinawa Arena by Vessel Hotels. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel. We are very pleased to receive your many compliments. We will continue to strive to make our hotel even better in the future, and we hope you will stay with us again. We look forward to welcoming you back to our hotel again. REF Okinawa Arena by Vessel Hotels enokawa
Guest User
Double Room with Shower - Non-Smoking
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 21, 2025
The hotel location is very convenience, just a 10-minute drive from American Village. Free parking is available for guests. The hotel has a beautiful environment, very clean facilities and rooms, and friendly and polite staff. It is very suitable for business and family travel.
Response from Property: Thank you very much for staying at REF Okinawa Arena by Vessel Hotels. We're glad to hear positive comments regarding the location, room and our staff. We hope to welcome you back soon for another stay! REF Okinawa Arena by Vessel Hotels Uehara
Guest User
Double Room with Shower - Non-Smoking
Stayed in Mar 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on May 1, 2025
good breakfast and hot spring.
Response from Property: Thank you for staying at REF Okinawa Arena by Vessel Hotels.We would also like to thank you for taking the time to post a review despite your busy schedule.Thank you for using the breakfast and large public bath.All of our staff strive to improve our services every day so that all of our guests have a comfortable and satisfying stay at the hotel.We will continue to do our best, so we look forward to welcoming you back to REF Okinawa Arena by Vessel Hotels again if the opportunity arises.REF Okinawa Arena by Vessel Hotels
WorldTraveller17
Standard Room With Shower - Non-Smoking
Stayed in May 2025
Couple
1 review
9.0/10
Great
Posted on Jul 9, 2025
This hotel was perfect for Okinawa! It was spacious and had plenty of room to relax. The free parking was an added bonus!
Response from Property: WorldTraveller17 様 Thank you very much for staying at REF Okinawa Arena by Vessel Hotels. Also we appreciate your great review. We are very glad to know that you had relaxed and comfortable stay here. We always welcome you back, so if you have a chance to visit Okinawa next time, please consider booking our hotel again. REF Okinawa Arena by Vessel Hotels Yachi
Adrian
Double Room with Shower - Non-Smoking
Stayed in Jun 2025
Solo traveler
2 review
9.0/10
Great
Posted on Jul 25, 2025
Perfect hotel if you have a car, excellent service, although the gym is a bit small.
Response from Property: Thank you very much for staying at REF Okinawa Arena by Vessel Hotels. We also appreciate your positive review. We are very happy to hear that you had a comfortable stay, especially for those who came by car. We are also pleased to hear that you were satisfied with our service. We also appreciate your feedback about the gym. We apologize for any inconvenience caused by limited space, and we will take your feedback into consideration in the future. We look forward to seeing you again, Adrian . REF Okinawa Arena by Vessel Hotels Enokawa
Alison-旅神
Double Room with Shower - Non-Smoking
Stayed in Oct 2024
Business traveler
8 review
10/10
Outstanding
Posted on Nov 7, 2024
A new hotel under Vessel Hotels, you have access to the public baths at the other two Vessel Hotels at American Village. I would recommend everyone to take breakfast as it serves Blue Seal ice cream, and lots of local delicacy. The rooftop swimming pool was closed, but it's a very small pool anyway. Outdoor free parking for hotel guests, laundromat next to public baths on 2/F.
6/10
Response from Property: Dear Alison, We appreciate the time you took to share your great stay experience at REF Okinawa Arena by Vessel Hotels. It was indeed a pleasure to have you as our guest. We look forward to your next stay with us. Sincerely with warm regards REF Okinawa Arena by Vessel Hotels Uehara
Guest User
Standard Room With Shower - Non-Smoking
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 28, 2025
very new facility. Simple but comfortable design. Good price and good location for driver.
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use. REF Okinawa Arena by Vessel Hotels