Hilton Odawara Resort & Spa Reviews

Response from Property: We are honored that you chose the Hilton Odawara Resort & Spa amongst the many hotels in Odawara.We are sorry to hear that our service and facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.We will continue to work hard to improve our service and look forward to welcome you back again soon.

Response from Property: Thank you for taking the time to provide us with your feedback.We are truly delighted to learn that you had enjoyed your stay, and appreciate you took the time to write about your experience in detail.We greatly look forward to welcoming you back again soon.

Response from Property: Thank you for staying with us and sharing your experience.We are so delighted to hear that you found everything to your expectations during such a special time of the year. We certainly look forward to welcoming you back to stay with us when you next visit Odawara.

Response from Property: Thank you for staying with us at Hilton Odawara Resort & Spa during this festive season.I am very happy to hear that you and your family had a great time with us. We hope to have the opportunity to serve you again on your next trip to Odawara.

Response from Property: Thank you for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our onsen. We strive to provide a relaxing and enjoyable experience for all our guests. We hope to welcome you back soon for another wonderful visit!

Response from Property: Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We look forward to seeing you soon on your next visit.

Response from Property: 感謝您選擇入住小田原希爾頓度假酒店，並分享您的入住體驗！很高興您喜歡酒店的環境和美麗的海景，能夠在清新的空氣中放鬆身心是我們一直以來的追求。很高興您能享受到套房的優越位置，欣賞到美麗的日出。關於餐飲方面的反饋，我們會認真考慮並努力改進，以滿足更多客人的口味。您的意見對我們非常重要，感謝您提出的建議。我們真誠期待您再次光臨，祝您生活愉快！

Response from Property: 感謝您選擇我們酒店並分享您的入住體驗！很高興您在箱根的時光過得愉快，尤其是對温泉表示滿意。我們一直致力於為客人提供舒適的環境和優質的服務。期待您下次再來，享受更長時間的放鬆與快樂！如果您有任何特別的需求或建議，請隨時告訴我們。祝您生活愉快！

Response from Property: We are glad that you are satisfied with your stay. Your praise is our great honor and motivation for improvement. Our biggest goal is to provide the most satisfactory service to all guests during their stay. We sincerely invite you to visit Hilton Odawara Resort & Spa again to enjoy the different Japanese scenery in four seasons.

Response from Property: Thank you for your stay and good review. Your satisfaction is the greatest encouragement to us. We will continue to work hard to live up to your expectations and are always ready to welcome you again in the best condition.

Response from Property: 感謝您對我們酒店的好評！我們很高興您喜歡海景，並且對前台服務感到滿意。 您的支持是我們不斷努力的動力。期待您再次光臨，祝您生活愉快！

Response from Property: Thank you for choosing to stay at Hilton Odawara Resort and expressing your appreciation for the hotel's environmental facilities and staff service. In order to become the first choice hotel loved by all our customers, all our employees will work together towards the goal of continuously improving service. At the same time, we also look forward to your visit again.

Response from Property: Thank you for sharing your stay experience. We are glad that you are satisfied with the location, hygiene and environment of the room. We sincerely apologize for the service and breakfast arrangements. We will strengthen staff training to ensure a better service experience for guests. Regarding the aging of facilities, we have been repairing them in batches in order to provide you with a better stay experience. Your feedback is very important to us. We sincerely hope that we will have the opportunity to serve you again, and you are welcome to contact us at any time to let us know any comments or suggestions you have. We will continue to improve the luxury experience that only you can enjoy.

Response from Property: Thank you for your high evaluation of our hotel! We are glad that you were satisfied with the cleanliness and service of our hotel. Our shuttle service is designed for your convenience and will help you make the most of your time in Odawara. We welcome you to visit Hilton Odawara Resort & Spa again to enjoy the changing scenery of Japan in each season.