Novotel Jakarta Mangga Dua Square Reviews

Response from Property: Dear Guest,Thank you for your outstanding review. We are delighted to hear that you enjoyed our convenient location near restaurants and malls, the variety of coffee options, and our extensive breakfast selection. We’re also pleased that our early check-in service met your needs.We look forward to welcoming you again to Novotel Jakarta Mangga Dua Square.Sincerely,Guest Experience Team

Response from Property: Dear Valued Guest,Thank you for sharing your recent experience with us. We deeply regret to learn that your stay fell short of expectations, and we sincerely apologize for the inconveniences you encountered, particularly with the in-room facilities, air conditioning, and cleanliness.Please be assured that your feedback has been taken seriously and has been forwarded to the relevant departments for immediate follow-up and improvement. Maintaining the comfort and satisfaction of our guests is our utmost priority, and your comments are essential in helping us enhance our services.We hope to have the opportunity to welcome you back in the future, allowing us the chance to provide you with a more pleasant and seamless experience.Yours sincerely,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our convenient location near Mangga Dua Mall, breakfast, swimming pool, and spacious deluxe king room.We appreciate your constructive comments regarding the bathroom facilities. Please accept our apologies for any inconvenience caused by the absence of a shower door and toilet hose. We will review these points with our maintenance team to improve our guest experience.We hope to welcome you back in the near future for an even better stay.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Mr/Ms. Jia Wei,We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay at Novotel Jakarta Mangga Dua Square, from the clean and comfortable room to the convenient location and the delicious breakfast options.Your kind words truly motivate our team to continue delivering the best service. We look forward to welcoming you back for another pleasant stay in the future!Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Valued Guest,Thank you very much for your kind feedback.We are truly pleased to know that our location near the port suited the needs of the Navy officers and that you found our hotel to be clean, well-maintained, and supported by courteous staff. Your recognition means a lot to our team.We also appreciate your comment on the nearby mall and are glad it added convenience to your stay. It was an honor to host your group, and we look forward to welcoming you again in the future.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed our breakfast and had a great time staying with us. Your feedback means a lot, and we truly appreciate your encouragement. We’ll continue working hard to provide excellent service, and we look forward to welcoming you back soon!Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Mr./Ms. Domilai,Thank you for choosing Novotel Jakarta Mangga Dua Square for your stay and for sharing your feedback.We are delighted to hear that our convenient location near the convention centre, comfortable room, and breakfast met your expectations. Your kind words motivate us to continue providing great service.We look forward to welcoming you back on your next visit.Best regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Guest,Thank you for sharing your kind feedback. We are pleased to know that you enjoyed your stay, particularly our hotel facilities such as the swimming pool and pond. While we understand your observation regarding the mall nearby, we’re glad that your overall experience was a positive one.We look forward to welcoming you again in the near future.Sincerely,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Valued Guest,Thank you for your positive review and kind words. We’re thrilled to know that you had a great experience with us. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Guest Experience Team

Response from Property: Dear Mr/Ms. Kay Aminos,Thank you for your kind feedback.We’re delighted to know that you found our room to be good value for money and appreciated our strategic location with easy access to surrounding areas. Your satisfaction is our priority, and it’s a pleasure to know we met your expectations.We look forward to welcoming you back to Novotel Jakarta Mangga Dua Square in the near future.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Mr. Max Ng,Thank you very much for your wonderful review and for choosing Novotel Jakarta Mangga Dua Square as one of your preferred hotels in North Jakarta.We are delighted to hear that you enjoyed our convenient location near Mangga Dua Mall and Ancol Seafood, as well as the amenities and service we provide.Your continued trust and support mean a lot to us, and we look forward to welcoming you back on your next visit.Warm regards,Guest Experience TeamNovotel Jakarta Mangga Dua Square

Response from Property: Dear Valued Guest,Thank you for your kind review. We are delighted to know that you enjoyed our hotel's cleanliness, amenities, and strategic location near Mangga Dua Mall and other attractions. Your positive feedback means a lot to us.We look forward to welcoming you back for another great stay.Best regards,Guest Experience Team

Response from Property: Dear Guest,Thank you for your kind review. We are delighted to hear that you enjoyed our hotel, premium lounge, and the quality of our services. Your satisfaction is our priority, and we look forward to welcoming you back on your next trip.Best regards,Guest Experience Team