Hot spring Hotels in Niseko

The room was standard Hilton. Ski in ski out, and have very convenient shuttle services to connect with other resorts. Staffs are very nice and professional, a well balanced global team make passengers from different places feel like home. One the other light worth to mention was the TEA ceremony holds by a tea master from Kyoto. Since Hokkaido was famous because it’s dairy products, i didn’t expect run into such a thing here. The tea master really puts a lot of thought into how to make the guests feel the authentic Japanese tea culture. The process wasn’t too complicated for foreigners to follow, and it will amazingly put you in a zen peace mode, like a sort of meditation. Worth to stop by if you stay there.

The staff are not knowledgeable on 3rd party ski hire or ski school. We returned the equipment 1 day earlier and the staff said ok and asked if we are fine with 50% refund. We said yes. The next day they said they never said this.....no English, and don't ask questions, they will not be able to answer. They are well mannered and kind, just no direction and very messy. Bus schedule is also confusing, staff are not clear and busses don't often come without calling and reminding. They say it is due to weather condition, but it wasn't. You need to book set menu dinners at their one and only restaurant, 3 days in advance. We missed the Christmas set dinner, and even though on the phone to reserve the table, we asked for set menu, they didn't decline and they didn't say we needed 3 day advance notice. So we went and ordered small alacarte meals. Small dishes but were absolutely delicious. Hot Spring facility is excellent. Rooms are clean and the layout is fantastic. They have a washing machine that dries as well. Bring your own laundry detergent But I must give 100% credit to them as we left our bag at the lobby and they arranged to send it to Tokyo for us and called the receiving hotel as well,.

A Ski-in Ski-out hotel. I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff were friendly and accommodating. The breakfast was excellent, offering a great view to start the day. Contrary to some reviews, the hotel seems relatively new and well-maintained. However, I did find the onsen to be a bit small compared to my expectations. Overall, I would recommend this hotel for a pleasant stay.

The hotel service is slightly inferior to other Ritz. When the hotel helped to pick up the car from the garage, the cab was covered with snow. The hotel includes breakfast, and no one can order a signature dish. After the three of us ordered, only one was served, and it was not served after that. When the people who came in after us and ordered the same meal as us came, we remembered that we asked the waiter if he could help us check when ours would be served. As a result, one waiter went to find another, and the three waiters discussed for a long time, and finally ran over to tell us that the one we ordered was gone. I asked by the way, why did the people at the next table who came later eat, but ours was gone, and why couldn't they tell us in advance? As a result, the waiter just said sorry, and then helped us order another one, and it looked rough after it was served. When we went to the hot spring, our slippers were worn by others. Finally, the ski resort is still good, but remember to make reservations for all snow activities in advance.

This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options. There was no gym in the hotel and difficult to do some proper full-body exercise. Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway. The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.

The restaurant on the fifth floor overlooks the outdoor mixed bathing hot spring pool, and the breakfast is of high quality. The room is clean and comfortable with a large heater. There are ample parking spaces in the two parking lots. There is also a hot spring outlet next to the second parking lot opposite. Many locals come to collect water and take it back for drinking. Yukata for mixed bathing can be picked up at the front desk at any time, and swimsuits are not allowed to enter. There is a small supermarket, capsule toy machine, and coin lockers in the lobby.

Stayed for two nights, the first night was a twin room, the second night was a tatami + twin room, the room was clean and tidy, there was a kelp hot spring, the breakfast was varied, the snow scenery was beautiful, although the facilities were a bit old, the service was very good, there was a bus to the Annupuri ski resort, there was ski equipment rental in the hotel, which was very convenient, and they had a lot of locals and foreigners staying, and there were evening performances. Worth recommending～～～

Stayed for six nights. The room was very clean. The service attitude was very good. Dinner was a traditional Japanese set meal. The ingredients were fresh and healthy. My wife was pregnant and couldn't eat raw food, so the menu was changed. I was allergic to seafood later, so the menu was also changed. One day I missed dinner and went to Annupuri North for a buffet. I felt that the ingredients were not as fresh as this hotel. Maybe because of the buffet, the taste was also heavy. There were not many things for breakfast, but the cakes were amazing. I felt that they could be comparable to some dessert shops. There were several kinds of cakes. The hot spring scenery was good, there was an outdoor hot spring in the middle of the forest, the atmosphere was very good, and there was a lounge with massage chairs, drinks and so on. Then the room was praised for two large pots of water every day. The room is estimated to be about 30 square meters, and it doesn't feel like the 19 square meters mentioned on Ctrip. It takes 5 minutes to ski to Annupuri. Annupuri ski resort is relatively small but less crowded. Every day, we go to the top and then ski to Hirafu. One day, the windy cable car did not reach the top, so we could only ski in Annupuri, unless we took a bus to go there. Please pay attention to this. Overall good reviews, I will continue to choose next time.

A very nice apartment hotel! Full set of kitchen appliances, refrigerator, microwave, dishwasher, washing machine. The location is excellent. There is a magic carpet right out the door and a cable car up there. There is a ski equipment rental shop in the lobby on the first floor of the hotel, and the price is not expensive. The service amazes me even more. Every employee is very friendly. I also met a Malaysian who can speak Mandarin. He is very cute. I like this hotel very much. I will stay here again next year and will rate this hotel even more. Recommend the hotel to friends and family!

The hotel's breakfast and dinner are very attentive. Among so many hotels with meals, this one is the best. Well, except for the only advantage, the others are all bad reviews. First of all, the hotel's hot spring is open to day-return guests after 4 pm every day, so the outdoor pool is very large but it will also be crowded with Australians, and these Australian guests are very rough in using the hot spring, so the sanitary conditions of the entire hot spring are average; secondly, there is an older man as a waiter in the restaurant. When I met him the first day, I found that when he served the dishes to each table, he put down the tableware with great force, which was equivalent to throwing, and even spilled the soup. At first I thought it was because of his old age. Later, one day at breakfast, I met a mother and daughter from Shanghai. Because the mother's legs were inconvenient and they couldn't use the Japanese table, they asked to change the table. The waiter took the tableware to the new table very badly. I realized that he was not old but did it on purpose ☺️ The price is reasonable, the meal is excellent, and the rest is equivalent to no service