Crowne Plaza City Center Ningbo

Crowne Plaza City Center Ningbo Reviews

Crowne Plaza City Center Ningbo

No.129 Yaohang Street, Haishu District, Ningbo, Zhejiang, 315010, ChinaView Hotel Details
Crowne Plaza City Center Ningbo
Crowne Plaza City Center NingboCrowne Plaza City Center NingboCrowne Plaza City Center Ningbo
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Crowne Plaza City Center Ningbo Guest Reviews

4.5/5
Good
2078 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(2078)
Positive reviews(2006)
Reviews with photos/video(329)
Delicious breakfast(246)
Easy to get around(193)
Friendly front desk staff(85)
Located downtown(80)
Perfect for business trips(51)
Delicious buffet(34)
Loved the night views(24)
Has rooms for families(14)
Negative reviews(72)
MAYUR MOHAN CHABBI
Superior Double Room
Stayed in May 2024
Family
53 review
4.5/5
Great
Posted on Jun 11, 2024
Very good location, walking distance from scenic spots. Front staff courtesy and helping. Breaking spread is super.
Response from Property: Please accept greetings fromt Crowne Plaza CITY CENTER NINGBO.Thank you very much for your comments! We sincerely look forward to your next visit.
Williams Gabriel
Superior Double Room
Stayed in May 2024
Business travelers
10 review
3.5/5
Posted on Jun 10, 2024
Only stayed one night, so not much i cant review. The only thing i have to say is the gym facilities are very poor, the machines are old and really not working properly, specially the multi function machine and the TV in the room isn’t good as well. Nothing special on food breakfast, is ok
Response from Property: Thank you for taking the time to tell us about your experience at Crowne Plaza CITY CENTER NINGBO. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Rossi Paolo
Deluxe Double Room
Stayed in Oct 2024
Business travelers
6 review
3.2/5
Posted on Dec 2, 2024
Lobby people can’t professional ! Room very poor , fridge empty and … I booking a one room and this give me a room less class ! Need complain very hard !! Maybe because I am foreigner ! Very very bad !! After complain refund me ! But action very very bad ! Need pay attention when arrive in lobby !
Response from Property: "Dear guests, thank you for taking the time to tell us about your experience at Crowne Plaza CITY CENTER NINGBO.We sincerely apologize for the unpleasant experience you encounter in our hotel, your opinion is very important to our hotel. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future."
Jacobus Carolus
Superior Double Room
Stayed in Oct 2024
Business travelers
171 review
3.7/5
Posted on Nov 20, 2024
In Ningbo center, walking distance to nice places for shopping, food and other activities. Also 15 min. drive from Ningbo station. Breakfast was good. Gym and Pool were limited. Hotel is dated but good. Would for sure stay here again in the future.
Response from Property: Thank you for taking the time to tell us about your experience at Crowne Plaza CITY CENTER NINGBO. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
5 review
3.2/5
Posted on Jul 14, 2024
nice hotel, convenient to shopping. not too far from riverside
Response from Property: Please accept greetings from Crowne Plaza CITY CENTER NINGBO.Thank you very much for your comments! We sincerely look forward to your next visit.
Nilsson
Superior Double Room
Stayed in Sep 2024
Business travelers
14 review
2.7/5
Posted on Dec 7, 2024
Quite average hotel. Not very clean and breakfast buffet with sticky plates and tables. Will not book again.
Response from Property: "Dear guests, thank you for taking the time to tell us about your experience at Crowne Plaza CITY CENTER NINGBO.We sincerely apologize for the unpleasant experience you encounter in our hotel, your opinion is very important to our hotel. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future."
Orfa Elizabeth
Superior Double Room
Stayed in Sep 2024
Solo travelers
3 review
4.5/5
Great
Posted on Nov 4, 2024
Very good location close to Tiayin Square and the IMaX cinema, the room was big, and clean with everything for a quiet and comfortable night. The hotel is very big with a very busy time at breakfast.
Response from Property: Please accept greetings from Crowne Plaza City Center Ningbo.Thank you very much for your comments! We sincerely look forward to your next visit.
Suk Chin
Superior Room (2 Beds)
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 16, 2025
I had an amazing stay at this hotel! The staff was incredibly friendly and attentive.
Response from Property: Please accept greetings from Crowne Plaza City Center Ningbo.Thank you very much for your comments! We sincerely look forward to your next visit.
Chris134
Superior Double Room
Stayed in Jul 2024
Solo travelers
28 review
4.2/5
Very Good
Posted on Sep 25, 2024
This time when I stayed was a little disappointing. They were refurbishing the breakfast area downstairs so everything was shifted to what looked to be a conference area or something. This resembled one of those super-old hotels (always something not right about eating breakfast in a carpeted room in a hotel - unless it’s in your room) and there seemed to be a lack of organization across the board. The M Bar is also due a MAJOR overhaul - it really not befitting of a four-star hotel! I went there for a few drinks on my last night, known it would be the last time I saw it like this! One more thing I really don’t like is the pillows in the room - they are so soft they might as well not even be any! That said, I have enjoyed my (first) stay here in July more and if I stay again then I hope to see a better breakfast area and bar -even if the pillows are the same 😂
Response from Property: Dear guests, thank you for choosing Crowne Plaza City Center Ningbo. We deeply regret that we did not give you a perfect stay experience. The hotel takes your concerns very seriously. Your problem has been reported to the relevant departments, we will carefully investigate and continue to improve to meet the customer's expectations. The hotel has always been upholding to bring the best quality service for every guest, hope in the near future, have the opportunity to let you witness our progress, I wish you a happy life!
tom-1312
Superior Double Room
Stayed in Jul 2024
Solo travelers
41 review
4.0/5
Very Good
Posted on Aug 31, 2024
Breakfast is excellent but the hotel is older and needs renovating. Gym was poor and pool is meh. Great location though.
Response from Property: Please accept greetings from Crowne Plaza City Center Ningbo.Thank you very much for your comments! We sincerely look forward to your next visit.
Veljko
Superior Room (2 Beds)
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Clean and spacious hotel, good breakfast, helpful staff. I will stay again.
Response from Property: Please accept greetings from Crowne Plaza City Center Ningbo.Thank you very much for your comments! We sincerely look forward to your next visit.
Shalabh
Superior Double Room
Stayed in Mar 2024
Business travelers
56 review
5.0/5
Outstanding
Posted on May 1, 2024
The location is perfect
Response from Property: Please accept greetings from Crowne Plaza CITY CENTER NINGBO.Thank you very much for your comments! We sincerely look forward to your next visit.
Once gone gone
Superior Room (2 Beds)
Stayed in May 2024
Family
2 review
3.5/5
Posted on Jun 22, 2024
Old hotel, bathroom black grout. No cotton wool provided or on request. Location is good
Response from Property: Dear guests,thank you for taking the time to tell us about your experience at Crowne Plaza CITY CENTER NINGBO.We deeply regret that we did not give you a perfect stay experience. The hotel takes your concerns very seriously. Your problem has been reported to the relevant departments, we will carefully investigate and continue to improve to meet the customer's expectations. The hotel has always been upholding to bring the best quality service for every guest, hope in the near future, have the opportunity to let you witness our progress, I wish you a happy life!
Amanda
Superior Double Room
Stayed in Apr 2024
Couples
15 review
5.0/5
Outstanding
Posted on May 4, 2024
We love this hotel and always stay there whenever we go to Ningbo. Everything we might need is within walking distance, the check in is fast and the staff very polite.
Response from Property: Please accept greetings from Crowne Plaza CITY CENTER NINGBO.Thank you very much for your comments! We sincerely look forward to your next visit.
Travel77
Superior Double Room
Stayed in May 2024
Business travelers
48 review
4.0/5
Very Good
Posted on Aug 30, 2024
It’s in the very convenient location . It got old these days not good experience
Response from Property: Please accept greetings from Crowne Plaza City Center Ningbo.Thank you very much for your comments! We sincerely look forward to your next visit.