Holiday Inn Express Edinburgh – Royal Mile, an IHG Hotel

Holiday Inn Express Edinburgh – Royal Mile, an IHG Hotel Reviews

Holiday Inn Express Edinburgh – Royal Mile, an IHG Hotel

300 Cowgate, Edinburgh, EH1 1NA, United KingdomView Hotel Details
Holiday Inn Express Edinburgh – Royal Mile, an IHG Hotel
Holiday Inn Express Edinburgh – Royal Mile, an IHG HotelHoliday Inn Express Edinburgh – Royal Mile, an IHG HotelHoliday Inn Express Edinburgh – Royal Mile, an IHG Hotel
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Holiday Inn Express Edinburgh – Royal Mile, an IHG Hotel Guest Reviews

4.4/5
Very Good
95 review
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(95)
Positive reviews(92)
Reviews with photos/video(25)
Clean and tidy(27)
Convenient location(25)
Friendly owner(21)
Awesome stay(18)
Easy to get around(10)
Small room size(9)
Tasty food(8)
Close to train station(6)
Negative reviews(3)
Ez Traveling
Standard Double Bed
Stayed in Nov 2024
Couples
3 review
4.0/5
Very Good
Posted on Nov 6, 2024
There was a door between two rooms it basically feels like you are sharing your room with others. You can hear people’s voices/conversations. Room smells like dust. Overall ok, good location and basic breakfast included to price. You can see shortcut close to hotel from royal mile/ black watch
Response from Property: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Agnes - Hotel Operations Manager
Guest User
Double Room with Sofa Bed
Stayed in Dec 2024
Family
2 review
3.7/5
Posted on Jan 2, 2025
Location is great everything is walking distance , staffs are helpful but room is very small, breakfast is very basic (not recommended as it’s expensive and not much option available)
Response from Property: Thanks for your review.Best wishes, Hotel Operations Manager
Melcia
Standard Double Bed
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Dec 14, 2024
It’s very near royal mile but to get to the hotel with luggage from Edinburgh Waverley station, it can be quite tiring! For a no stairs & few cobble stones route, walk up cockburn street (it’s an uphill slope!), then walk down Blair street, followed by cowgate street. It’s the least painful walk! 😂 We really loved our room. Only issue was that the water drainage was very slow. Nearby food recommendations: Jimmy’s Express (Chinese food).
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Agnes - Hotel Operations Manager
Choi TY
Twin Room
Stayed in Sep 2024
Couples
14 review
4.0/5
Very Good
Posted on Nov 4, 2024
Hotel is located in the mid point between Edinburgh and the Palace of Holyroodhouse. Edinburgh castle can be reached within 15 - 20 minutes walking distance. Room is not too big but comfortable enough and breakfast is decent, although not much change. There are several at several restaurants located in South Bridge Road, including a Chinese and a Japanese restaurant and a few other Asia restaurants. The Waverley train station is about 15 minutes walking distance away. All-in-all, a good value booking. For visitors looking for hotels nearer to the Royal Mile area, may want to try the Radisson or Ibis hotels.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Agnes - Hotel Operations Manager
Guest User
Double Room with Sofa Bed
Stayed in Aug 2024
Couples
5 review
4.2/5
Very Good
Posted on Aug 24, 2024
Good good
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Agnes - Hotel Operations Manager
Nishant Mittal
Double Room with Sofa Bed
Stayed in Aug 2024
Family
1 review
3.5/5
Posted on Aug 13, 2024
I think the hotel location is very good, almost touching the royal mile with just few meters away. This hotel is suitable for solo or business travelers as this is an express hotel. The room we got was very small in size 19m2 not suitable for family with a kid. There was no refrigerator in the room. Breakfast was very ordinary with very few options so, I will not suggest to take breakfast at this hotel, in fact people can scout on royal mile for a decent restaurant. Overall, 1 or 2 days should be ok without much hassle but if you are planning to spend some more time then I will not suggest for this hotel. Staff was always helpful and they do the best to guide you for things.
Amiruddin
Double Room with Sofa Bed
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 27, 2024
They got the basics spot on: nice clean room, comfy bed, strong wifi, hot water on demand, good no-frill breakfast with Muslim friendly vege sausage on demand. Location was fantastic on Royal Mile, but be wary on trying to walk there from Waverley Train Station because the staircase and street leading to the hotel is a steep climb. Good value for money, 10/10.
Response from Property: Thanks for the fantastic review!All the very best,Kirsty - Hotel Operations Manager
Guest User
Double Room with Sofa Bed
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 27, 2024
It was excellent^^ Very kind and comfortable It was close to travel around Edinburgh
Response from Property: Wow, 5-stars! Thanks so much. We're glad to see you had an enjoyable stay. We hope to welcome you back and All the best, Kirsty - Hotel Operations Manager.
從心不踰矩
Twin Room
Stayed in Jun 2023
Couples
6 review
4.5/5
Great
Posted on Jun 10, 2023
Located right in city center. Very close to major attractions. Provide a very convenient hub to visit most of the sites. Staff are polite and helpful. We are very satisfied with the services they provided.
Guest User
Twin Room
Stayed in Feb 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 22, 2023
Really nice and affordable. The staff was really warm-hearted and helpful! Breakfast was nice and the room really tidy.
Sebastienjoj
Double Room with Sofa Bed
Stayed in Jul 2023
Family
40 review
4.5/5
Great
Posted on Jul 11, 2023
The hotel is decent and a good place to stay. Short walk to the Royal Mile using the alley just beside the hotel and using the same alley to cut down the distance to Waverley Station. I have only 2 things to put as a downside which didn’t really affect us much but it would’ve been better if these has to be improved or altered in the future so that guests would really enjoy a hundred percent staying in this hotel. No 1. The breakfast: it’s all the same every single day. It would have been nicer if at least they change every other day, like menu 1 and menu 2. No 2, they charge 1 pound per luggage if you will leave (as a guest) your luggage. Guests who have stayed should at least be given this little thing as a perk. I know it’s just a pound for a luggage, why not just give it for free since I stayed at the hotel for 6 days right? Nevertheless, it’s a decent place to stay at but I would probably try other hotels when I go back to Edinburgh.
Anonymous User
Twin Room
Stayed in Oct 2022
Family
1 review
4.0/5
Very Good
Posted on Dec 31, 2022
Everything is excellent especially the breakfast my kids love it so much!
ReillyRobert
Twin Room
Stayed in Mar 2023
Family
3 review
5.0/5
Outstanding
Posted on Mar 11, 2023
Great location, easy to get to places, room was good, two twin beds, bathroom and usual amenities such as shower, kettle, hairdryer, tv
MikeLeu
Twin Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The place are very good services
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Kirsty - Hotel Operations Manager
Wai Yu Catherine
Twin Room
Stayed in Oct 2022
Couples
26 review
3.7/5
Posted on Oct 19, 2022
Good location, reasonable rent, cooked breakfast, a very warm & cozy lobby (9’C outdoor)where u can enjoy acquaintances with low cost drinks & pizza.
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