1541-3 Tokorono, Nikko City, Tochigi Prefecture, 321-1421, JapanView Hotel Details
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Fairfield by Marriott Tochigi Nikko Guest Reviews
4.6/5
Great
95 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.5
Service4.7
Cleanliness4.8
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All reviews(95)
Positive reviews(95)
Reviews with photos/video(33)
Awesome rooms(33)
Large rooms(13)
Classy environment(11)
Convenient parking(9)
Tasty coffee(7)
Great location(7)
Well designed(6)
Comfortable bed(6)
Mybooblue
Standard Room With 2 Single Beds
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Nice hotel , Nice service
A room was clean, wifi is easy to connect and speed internet
I was so happy to stayed here :) and I will recommend this hotel to others. Hope to be back if I have travel in Nikko next time
Response from Property: On behalf of the Fairfield by Marriott Tochigi Nikko team, I would like to address thank you for sharing your valuable experience that from during your stay with us.It is always encouraging to hear any guest positive feedback, particularly when it comes from those who matter the most important, like you.Your feedback has been shared with all our team as a way to celebrate the great guest experienced, we delivered.Once again, I appreciate you taking time to share your feedback.We hope to welcome you again in the near future.Fairfield by Marriott Tochigi Nikko
Coolkieees
Standard Room With 2 Single Beds
Stayed in Oct 2024
Travel with friends
28 review
4.7/5
Amazing
Posted on Nov 26, 2024
Location wise, it will be suggested to either drive a rental car or use taxi service around Nikko
Walking is not possible at night as it’s very dark
Front desk staff are very polite and helpful 👍
Rooms are clean and brightly lit, worth the price and very cosy
Enjoyed the pantry with coffee machine
No breakfast area but a toaster, coffee machine and some kitchen appliances are ready for use
Beds are comfy
Response from Property: Thank you for choosing to stay us at Fairfield By Marriott Tochigi Nikko. Also, I would like to address thank you for you sharing about your valuable experience that from during you stay with us.It is always encouraging to hear any guest positive feedback, particularly when it comes from those who matter the most important, like you.Your feedback has been shared with all our team as a way to celebrate the great guest experienced, we delivered.Once again, I appreciate you taking time to share your feedback.We hope to welcome you again in the near future.Fairfield by Marriott Tochigi Nikko
Guest User
Standard King Room
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 12, 2024
The hotel was very clean and beautiful. Amenities were good. The location may be less convenient for those who do not self drive.
Response from Property: On behalf of the Fairfield by Marriott Tochigi Nikko team, I would like to address thank you for you sharing about your valuable experience that from during you stay with us.We apologize for the inconvenience of no shuttle bus service in the hotel.Your feedback has been shared with all our team as a way to cerebrating the great guest experienced we delivered.Once again, I appreciate you taking time to share your feedback.We hope to welcome you again in the near future.Fairfield by Marriott Tochigi Nikko
Guest User
Standard King Room
Stayed in Jul 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 8, 2024
The toilet is so fancy
the shower is a good size
the bed is a good size for a 3 people family (2 adults,1 kid)
Response from Property: Thank you for choosing to stay us at Fairfield By Marriott Tochigi Nikko. Also, I would like to address thank you for you sharing about your valuable experience that from during you stay with us.It is always valuable opportunity to hear any guest’s feedback, particularly when it comes from those who matter the most important like you.Your feedback has been shared with all our team as our future endeavor to enhanced guest experience that we delivered.Once again, I appreciate you taking time to share your feedback. We hope to welcome you again in the near future.Fairfield by Marriott Tochigi Nikko
Quest88
Standard King Room
Stayed in Oct 2024
Couples
10 review
4.5/5
Great
Posted on Nov 30, 2024
Nice communal areas, rooms and has a large carpark. Location is a fair walk from town, so recommended more for drivers. Has no restaurant and with very limited food options nearby, but you can pick up drinks, snacks and instant noodles in the hotel in a pinch - do come prepared if intending to stay in.
Response from Property: On behalf of the Fairfield by Marriott Tochigi Nikko team, I would like to address thank you for you sharing about your valuable experience that from during you stay with us.It is always valuable opportunity to hear any guest’s feedback, particularly when it comes from those who matter the most important like you.Your feedback has been shared with all our team as our future endeavor to enhanced guest experience that we delivered.Once again, I appreciate you taking time to share your feedback.We hope to welcome you again in the near future.Fairfield by Marriott Tochigi Nikko
Phongsopa
Standard Room With 2 Single Beds
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The hotel is very nice and cozy, we like every corner in the hotel and staff are very friendly even suggested the good restaurant where was vary good. the room is well design and lovely. We had a good time stay in the hotel.
Guest User
Standard King Room
Stayed in Mar 2024
Couples
20 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Room is huge compared to most Japanese hotel rooms. Modern styling, particularly loved the layout of the room.
Tv was a great size and quality but disappointedly didn’t have any smart tv apps you can log into. It does have movie and other satellite channels.
Bed was huge and super comfortable, 2 pillows on each side and a good weight duvet.
We stayed for 2 nights and loved our stay.
6/7
ChoNwe
Standard King Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 22, 2024
I stay one night with my family . Staff are very friendly and also good service.
Response from Property: Thank you for choosing to stay us at Fairfield By Marriott Tochigi Nikko. Also, I would like to address thank you for you sharing about your valuable experience that from during you stay with us.It is always valuable opportunity to hear any guest’s feedback, particularly when it comes from those who matter the most important like you.Your feedback has been shared with all our team as our future endeavor to enhanced guest experience that we delivered.Once again, I appreciate you taking time to share your feedback.We hope to welcome you again in the near future.Fairfield by Marriott Tochigi Nikko
Scott1968
Standard King Room
Stayed in May 2024
Couples
10 review
4.0/5
Very Good
Posted on Jun 12, 2024
This place was very clean with friendly staff. Unfortunately, there is no place to eat here and buses only run from the train station (downtown) to this hotel until 3pm and its a 30 minute walk. No place to eat here and when we wanted to go for something to eat just before 8pm, taxi's wouldnt come up to get us. There is however an amazing chinese restaurant about 10 minutes up the road.
Low
Standard King Room
Stayed in Apr 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on May 27, 2024
Pros: super pretty and relaxing hotel. Nice environment. Big spacious and clean room. Free coffee, tea and miso soup near lobby.
Cons: location is 30mins walk from train station (a nice walk in SPRING). But you can hire a taxi to fetch you (ard 1k). Food: no resturant onsite. Not sure where’s the nearest place to eat. There’s some instant food/ drinks for purchase beside the counter. Can pack some food and heat up with the microwave onsite.
Will I stay here again? Yes! For the price and the comfortable and clean level.
Sandy D
Standard King Room
Stayed in Oct 2023
Couples
14 review
5.0/5
Outstanding
Posted on Nov 11, 2023
It was the best hotel I’ve stayed during this trip to Japan. The hotel is very nicely designed and cozy. The common area has everything you need and the room is spacious, very nice for couple to get rest and take photos.
Eidan Karpovski
Standard King Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 7, 2024
What a remarkable experience! The inability to find words speaks volumes. Everything was flawless, meeting high Western standards. Additionally, we inadvertently left a sweater in the room as we continued to Tokyo. Upon contacting the hotel, the staff were immensely helpful in resolving the issue. They efficiently arranged for the sweater to be delivered to Tokyo, saving us considerable effort and allowing us to continue our journey peacefully. The service was exceptional, especially considering that the responsibility was entirely ours. Absolutely outstanding service..
Anonymous User
Standard Room With 2 Single Beds
Stayed in Oct 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Very good hotel..service was good.
We check in at night. Staff very helpful.
Prang.O
Standard King Room
Stayed in Sep 2023
Family
14 review
5.0/5
Outstanding
Posted on Oct 23, 2023
The room is very spacious even though I got the first floor room but it is ok. The hotel has lots of parking lot. Staff is very friendly. I forgot my stuff and the hotel staff help us and very supportive.
Hakucho Nezumi
Standard King Room
Stayed in Sep 2023
Couples
9 review
4.7/5
Amazing
Posted on Nov 20, 2023
The hotel is very beautiful - ambiance was great, room was great, staff were excellent. The very clean common kitchen with complimentary coffee, tea, and miso soup was awesome and a boon to the travel weary. We could warm our food in the microwave and conventional ovens. The hotel also offered artisanal bread, pizza etc. for purchase, which could be reheated or baked in the ovens. Altogether a great hotel but it was far from the main area near the train station where most of the restaurants and convenience stores were.