The Kato Hotel Reviews

Response from Property: この度は、ザ・カトーホテルをご利用頂き誠にありがとうございます。ご出発の早朝便に合わせて、当ホテルを前泊先としてお選び頂きましたこと、大変嬉しく思います。また、大浴場とサウナが男性専用である点について、貴重なご意見をありがとうございます。女性のお客様にはチェックイン時にアメニティや入浴剤のプレゼントをしておりますので、お部屋でのご利用をお願いしております。清潔な施設や、無料のお水のご提供についてご満足頂けたとのお言葉も、大変励みになります。今後も皆さまに快適にお過ごし頂ける環境を整えてまいりますので、また機会がございましたら、是非ご利用くださいませ。次回のご宿泊をスタッフ一同、心よりお待ち申し上げております。

Response from Property: Thank you very much for using The Kato Hotel. Although it is a men's only facility, all of our staff are very happy to hear that you were able to relax in our large public bath. We are very glad that you were able to spend some time here soothing your fatigue. Our Japanese-Western style rooms are popular with many guests as you can take off your shoes to relax. We sincerely thank you for taking time out of your busy schedule to provide us with your valuable feedback. We will continue to strive to improve our services so that we can provide our guests with a comfortable and pleasant stay. All of our staff look forward to welcoming you again.

Response from Property: Thank you very much for using The Kato Hotel. We are very happy that you enjoyed the breakfast and the large public bath. All of our staff will continue to work together to improve the quality of our hotel. Thank you very much for posting your review. We look forward to seeing you again. Front Desk: Nomura

Response from Property: この度は、ザ・カトーホテルをご利用頂き誠にありがとうございます。スタッフの対応をお褒め頂き大変嬉しく思います。これからも快適にお過ごし頂ける空間造りやサービスの向上に努めて参ります。 口コミにご投稿頂き誠にありがとうございました。またお客様にお会いできる日を心よりお待ち申し上げております。

Response from Property: Thank you very much for using The Kato Hotel and for your positive reviews. We are very pleased to hear that you had a comfortable stay. Regarding the large public bath, we regret to inform you that it is only for men, and we apologize for any inconvenience this may cause to our female guests. We will continue to strive to create a comfortable space and improve our services. Thank you for your wonderful feedback. We look forward to seeing you again soon. Front Desk: Nomura